Tom Stouffer | Page 2

The entire sales and service team have been wonderful to work with. Competitive transparent pricing and service in the highest quality. Highly recommend. work with. Competitive transparent pricing and service in the highest quality. Highly recommend. More

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Smoothest car buying experience of my life! Fern Benitez is ultra professional and knows how to ensure the customer's needs are priority one. We are extremely satisfied with the entire experien Fern Benitez is ultra professional and knows how to ensure the customer's needs are priority one. We are extremely satisfied with the entire experience! More

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Purchased a dodge ram 2500, used, and promised over and over that it was in great shape and safe - vehicle hadn't been run through their shop yet when we went to look at it. Assured over and over that befo over that it was in great shape and safe - vehicle hadn't been run through their shop yet when we went to look at it. Assured over and over that before we would be able to take home, they would run it through their shop and inspect. Needed manifold/exhaust work - which they did send out and have done. After putting $10,000 (yes - 10,0000), had to wait a month and a half to get. Fadt forward to now - 7 months later, less than 2500 miles we have put on it. Took four new tires and when driving after they were installed the vehicle was running a very hard and heavy took back to where we got the tires and they put on the lift. There was so much under the hood and the suspension system that they said should never have passed inspection. Repairs were made with used parts, or not even made. To the tune of $3,000 we had it repaired where we purchased the tires because it was not safe to drive until those repairs were made. Contacted Faulkner because of misrepresentation issues, the used car sales manager has yet to return our phone call after first speaking to me and then calling my husband. The regional manager has called once, promised to get back by the end of the week and that was four days ago and still no call back. I would advise to never ever ever go to this place. We are seeking legal advice because this is just ridiculous! More

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Worst service department ever!I was given 4 free services with purchase of new jeep rubicon!you get what you pay for!it won't be back. They take 3 hours for oil change. They over filled my oil and give me ha with purchase of new jeep rubicon!you get what you pay for!it won't be back. They take 3 hours for oil change. They over filled my oil and give me hard time when I told them!today is will be draining my oil to proper leve!do not trust them! More

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