Tom Stensrud
Tom Stensrud at Valley Buick GMC

Tom Stensrud

Service Advisor

Valley Buick GMC

7500 145th St W
Apple Valley, MN 55124

4.8
206 Reviews
4.8

206 Reviews

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206 Reviews of Tom Stensrud

November 11, 2024

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Tom S as always did an excellent and efficient job on my GMC alignment, including car wash. More

by Mikewage
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Recommend Dealer
Yes

November 11, 2024

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Really appreciate them for taking care of my car! They found all the issues and repaired! More

by pjwsparling
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Recommend Dealer
Yes

November 11, 2024

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They always do a great job, no complaints. Why do you need so much information? Amen More

by fannyd884
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

November 11, 2024

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Very friendly and trust worthy. Definitely worth the $$ for a very good oil change with extras. More

by mgranat0
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller

November 10, 2024

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Brought truck in for three warranty items along with oil change and tire rotation. Work was done on time and included a ride home when truck was dropped off. Very convenient. More

by tschultz01
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller

November 08, 2024

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Great service experience. Highly recommend. I have been going for yesrs and am slwsys highly satisfied. Everyone very helpful and friendly. More

by kathymarinello
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Recommend Dealer
Yes
Nov 11, 2024

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your great service experience at Valley Buick GMC of Apple Valley. Your continued loyalty means a lot to us! We look forward to serving you again in the future. Sincerely, The Team at Valley Buick GMC of Apple Valley

November 07, 2024

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Overall, I have been very pleased with Valley Buick. However, Heather is very abrasive and routinely tells me what she can’t do. She seems unwilling to offer solutions. This is in sharp contrast to e More

by amtmccauley
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

Nov 08, 2024

Valley Buick GMC responded

Thank you for your feedback. We appreciate your positive thoughts about Valley Buick GMC of Apple Valley and are glad to hear you have had a good experience with most of our team. Your comments regarding customer service are noted. We encourage you to reach out to us directly for any further concerns, as your satisfaction is our priority. Thank you for choosing us, and we hope to serve you better in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 06, 2024

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Always courteous. Quick diagnosis and options for service. Try to accommodate with courtesy car if Available!! More

by paulsenpack
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Recommend Dealer
Yes
Nov 08, 2024

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback about the courteous service and quick diagnosis you experienced at Valley Buick GMC of Apple Valley. We're glad to know that our efforts to accommodate you with a courtesy car were appreciated. We look forward to seeing you again for your next service! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 05, 2024

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Good customers service and get ride to go home. very good environment to go back to get service More

by Mehereteab12345
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

Nov 06, 2024

Valley Buick GMC responded

Thank you for sharing your experience with us! We're glad to hear that you appreciated the good customer service and found our environment welcoming at Valley Buick GMC of Apple Valley. We strive to make every visit comfortable and convenient. We look forward to seeing you again for your next service! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 04, 2024

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Great service immediately and fixed the next day! Courteous people and prompt!! Unfortunately, for me it was a spendy fix, but I assume it was comparable elsewhere!! More

by carolynwicks6
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Recommend Dealer
Yes
Nov 06, 2024

Valley Buick GMC responded

Thank you for your feedback! We're glad to hear you received great service and that our team was courteous and prompt in addressing your needs. While we understand that repairs can sometimes be on the pricier side, we strive to provide competitive pricing and quality service at Valley Buick GMC of Apple Valley. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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