David Rudzki did.
Great job keeping me updated on my service today. Kudos to David. Thanks for doing such a great job. These days it’s hard to fiind people hat do a gr
Great job keeping me updated on my service today. Kudos to David. Thanks for doing such a great job. These days it’s hard to fiind people hat do a great job. You are definitely an asset to Van Buick GMC.
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by David.sneddon
Service Price Transparency
Other Employees Tagged:
David Rudzki
Feb 09, 2026 -
Van Chevrolet Buick GMC responded
We genuinely appreciate your recognition of the exceptional service you received. It's wonderful to hear that you were kept well-informed throughout your service visit. Providing clear communication and updates is something we take great pride in, and we're thrilled that this made such a positive difference in your experience. Your kind words about finding quality service truly mean the world to us. We're grateful for customers like you who take the time to acknowledge outstanding work, and we look forward to continuing to exceed your expectations in the future.
I love my 2025 Buick Enclave.
Thank you Tom S, and Mike W. For helping me get into it. I will be using them again in the future,
Thank you Tom S, and Mike W. For helping me get into it. I will be using them again in the future,
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by kelsey1884
Other Employees Tagged:
Mike Wolfe
Feb 06, 2026 -
Van Chevrolet Buick GMC responded
We are elated to hear about your wonderful experience with your new 2025 Buick Enclave! It's fantastic that you're loving your vehicle and that our team was able to help you find the perfect fit. We truly appreciate you taking the time to share your positive feedback about your experience. Your satisfaction means everything to us, and we're thrilled that we could exceed your expectations. We look forward to serving you again in the future and continuing to provide you with the exceptional service you deserve.
Very honest great customer service love working with
them. I bought my first vehicle from them. They offered me great pricing. I referred all of my friends and family to them as well. Who have also gott
them. I bought my first vehicle from them. They offered me great pricing. I referred all of my friends and family to them as well. Who have also gotten vehicles at a great deal thanks guys for being supportive and always being there for me.
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by Adam
Other Employees Tagged:
Mr.Wolf
Feb 06, 2026 -
Van Chevrolet Buick GMC responded
Thank you for taking the time to share your wonderful experience. We are thrilled to hear that you found our team to be honest and that you received excellent customer service throughout your first vehicle purchase. It means the world to us that you felt we provided great pricing and that your experience was positive enough to recommend us to your friends and family. Knowing that they also received great deals brings us immense joy. Your trust in us and your continued support truly make a difference. We look forward to being here for you and your loved ones for many years to come.
I highly recommend Van Buick, GMC to anyone looking for a
new car or truck. Mike Wolfe and Tom Snedden always provide a top notch customer experience! See you both when I’m ready for my next purchase!
new car or truck. Mike Wolfe and Tom Snedden always provide a top notch customer experience! See you both when I’m ready for my next purchase!
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by rckeegan
Other Employees Tagged:
Mike Wolfe
Feb 05, 2026 -
Van Chevrolet Buick GMC responded
We are absolutely thrilled to hear about your outstanding experience and your strong recommendation. It means so much to know that you received exceptional service that exceeded your expectations. Your loyalty and trust in returning for future vehicle purchases speaks volumes about the quality of care you experienced. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same level of excellence for many years to come.
Have bought several trucks from Mike and Tom and have to
say those guys have always been great to deal with. I usually enjoy visiting the dentist more than a car dealership, but the guys at Van are super fr
say those guys have always been great to deal with. I usually enjoy visiting the dentist more than a car dealership, but the guys at Van are super friendly, honest, and reliable. Had an issue with a new 2025 Yukon and they were both more than helpful with getting it resolved quickly and fairly. I plan on staying with Van as long as Mike and Tom are around.
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by Jsilver
Other Employees Tagged:
Mike Wolfe 5 stars
Feb 05, 2026 -
Van Chevrolet Buick GMC responded
We are delighted to hear about your wonderful experience with our team! It means so much to know that Mike and Tom have consistently provided you with exceptional service across multiple vehicle purchases. We understand that visiting a dealership can sometimes feel daunting, so we're thrilled that our team has made the process enjoyable and stress-free for you. Your confidence in our honesty and reliability truly validates our commitment to treating every customer fairly. We're particularly pleased that when you encountered an issue with your new 2025 Yukon, our team was able to resolve it quickly and to your satisfaction. Having loyal customers like you who trust us with their automotive needs is exactly what we strive for. Thank you for choosing us and for your continued loyalty to our dealership.
Van Chevrolet delivered exceptional service, patiently
guiding me through the process from start to finish.
guiding me through the process from start to finish.
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by Mlankford
Feb 05, 2026 -
Van Chevrolet Buick GMC responded
We are absolutely thrilled to hear about your wonderful experience with our team. Your feedback about receiving exceptional service and having patient guidance throughout your entire journey means so much to us. We understand that purchasing a vehicle is an important decision, and we are delighted that our staff was able to make the process smooth and comfortable for you from beginning to end. Thank you for choosing us and for taking the time to share your positive experience.
Tom is the man, he helped me navigate my purchase on my
2025 Chevy high country, answered all questions, thanks Tom!!
2025 Chevy high country, answered all questions, thanks Tom!!
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by tanguy.matti
Feb 04, 2026 -
Van Chevrolet Buick GMC responded
We are ecstatic to hear about your wonderful experience! It's fantastic to know that Tom provided such helpful guidance throughout the process and took the time to address all of your questions thoroughly. Your satisfaction with both your new vehicle and the support you received means everything to us. We're thrilled that you had such a positive experience and hope you absolutely love driving your new High Country!
Tom Sneddon and Mike Wolfe are legends to work with,
always a great experience at Van Buick GMC.
always a great experience at Van Buick GMC.
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by Spowell
Other Employees Tagged:
Mike Wolfe
Feb 04, 2026 -
Van Chevrolet Buick GMC responded
We are delighted to hear about your wonderful experience with our team. Tom and Mike truly are exceptional professionals, and we're thrilled they provided you with such outstanding service. Your kind words about working with them mean so much to us. We're honored that you consistently have great experiences with us, and we look forward to continuing to serve you with the same level of excellence you've come to expect.
Went to van after a terrible experience with another
dealer and they definitely hit a home run. Experience was great and everyone was very easy to deal with. Definitely come back.
dealer and they definitely hit a home run. Experience was great and everyone was very easy to deal with. Definitely come back.
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by dpratt22
Jan 26, 2026 -
Van Chevrolet Buick GMC responded
Thank you for choosing us after your challenging experience elsewhere! We're thrilled that our team made the process smooth and enjoyable. We look forward to serving you again at Van Chevrolet!
I brought my 2019 Ford Ranger in due to persistent harsh
shifting, especially between lower gears. I also let the service team know the truck recently underwent front-end collision repair, and that I have M
shifting, especially between lower gears. I also let the service team know the truck recently underwent front-end collision repair, and that I have MPP extended protection.
The service record shows the engine and transmission mounts were replaced, which I appreciate, but my original shifting concern still remains. What was confusing is that I was told no metal debris or internal transmission issues were found, yet the invoice clearly states:
“Transmission pan was not dropped for diagnosis.”
Without dropping the pan or inspecting the filter, I don’t understand how the internal condition of the transmission could be confidently evaluated.
I also had difficulty getting the vehicle re-checked. Initially, I was told I would need to leave the vehicle for three days with no loaner, which made it nearly impossible to move forward. I ended up having to request management involvement just to get clarity and a path forward.
Once I escalated, I was eventually able to get scheduled, and communication improved. However, the main transmission shifting concern still needs to be properly diagnosed, not just assumed to be normal or maintenance-related.
I’m simply asking for:
• A complete, documented transmission inspection, including dropping the pan and examining the filter.
• Transparent communication.
• A reasonable solution path under the MPP coverage I purchased.
I hope this review encourages a clearer and more thorough diagnostic approach going forward.
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by eestrada1998
Service Price Transparency