Tom Shaffer
Tom Shaffer at Spitzer Buick GMC Parma
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Tom Shaffer

Sales & Leasing Professional

Spitzer Buick GMC Parma

6607 Brookpark Rd
Parma, OH 44129

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4.8
20 Reviews
4.8

20 Reviews

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20 Reviews of Tom Shaffer

May 12, 2024

Dealership Rating
Employee Rating

Wonderful Staff, that made the whole entire process a breeze, and thanks again to Tom and Rachel for helping me out. More

by Ben
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rachel

May 13, 2024

Spitzer Buick GMC Parma responded

Hi Ben, We are so glad that Tom and Rachel were both kind and informative. Thank you so much for taking the time to give us this wonderful feedback. Please do not hesitate to let us know if there is ever anything more that we may help you with.

May 10, 2024

Dealership Rating
Employee Rating

The sales man was great he listened to my needs. The process was nice and easy. More

by bert9126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Susie Woodward

May 10, 2024

Spitzer Buick GMC Parma responded

We are happy to hear that our team could provide you with a top-notch experience. Our guests' satisfaction is our utmost priority. Thank you for your 5-star review. Hope for an opportunity to work with you again!

May 09, 2024

Dealership Rating
Employee Rating

Professional friendly people answered all my questions and concerns. Everything was done in a timely manner. More

by NANIEME
Recommend Dealer
Yes
May 09, 2024

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are so glad that our team could provide you with a smooth and efficient experience. We hope to see you again the next time you are in need of automotive service!

May 08, 2024

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Employee Rating

The sales team at Spitzer is very friendly, unfortunately they work in hidden, mandatory fees into the final price. An example of such is the vin etching fee that does not show up online and when asked to re More

by bphst7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 03, 2024

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My experience at Spitzer was amazing. They were all amazing and made my experience very easy. More

by mariahnichols76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cseke, Dominic Difino, Adam Black , Joseph Ramic

May 06, 2024

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are so glad that our team provided you with top-notch service. Please do not hesitate to let us know if there is ever anything more that we may help you with!

May 01, 2024

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Employee Rating

The staff is very friendly, knowledgeable and helpful. They asked the right questions to determine what car(s) best fit my needs and budget. More

by corcoransm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Leek

May 01, 2024

Spitzer Buick GMC Parma responded

Thank you so much for your excellent review! Your positive feedback means so much to us. Please drive safely, and do not hesitate to let us know how our team may serve you again!

April 28, 2024

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Employee Rating

fast and friendly customers service on time. quick service and fast . they call you to remember the appointment. More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino , Jayme Yates

Apr 29, 2024

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are so glad that our team provided you with top-notch service. Please do not hesitate to let us know if there is ever anything more that we may help you with!

April 28, 2024

Dealership Rating
Employee Rating

We had a very good experience with our sales person, Tom Shaffer. Tom gave us an excellent overview of the truck including a test drive. He worked hard at getting the best money for our trade in and introd More

by 1cookie10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Black

Apr 29, 2024

Spitzer Buick GMC Parma responded

Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and proud to know that Tom and Adam made your experience with us top-notch. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new ride- on behalf of the entire team!

April 20, 2024

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Employee Rating

Very good dealership Tom the salesman took care of us process was fast and fair More

by ALDSTOR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We are so glad that Tom could provide you with top-notch service and make your experience with us remarkable. Safe travels!

April 12, 2024

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Employee Rating

I’ve had good experiences each time I’ve taken my vehicle in for an oil change. More

by ASHUCKEROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino

Apr 12, 2024

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service.

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