Tom Rodkey
Tom Rodkey at Mercedes-Benz of Silver Spring

Tom Rodkey | Page 7

Service Manager

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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4.8
67 Reviews
4.8

67 Reviews

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67 Reviews of Tom Rodkey

November 01, 2023

Dealership Rating
Employee Rating

Thanks for the detailed service check-up. As I was about to hit the highway, I really wanted to make sure my vehicle was in the best shape possible. U ALL ROCK! Thanks again. More

by Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Easley, Scot Shumway

April 26, 2023

Dealership Rating
Employee Rating

Courteous on time service . They were professional and quick to diagnose and repair the problem. I would recommend .these experienced techs and service advisors. More

by amax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elio Ayala

Jun 04, 2023

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

March 08, 2023

Dealership Rating
Employee Rating

Juan Ayala, Tom Rodkey and the entire Service team at Mercedes Benz of Silver Spring always continue to consistently perform at the 5 stars level. ⭐️⭐️⭐️⭐️ They handle everything seamlessly from issue More

by EDodge
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged:

Mar 09, 2023

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

December 14, 2022

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Employee Rating

I wanted to give a big shout to Tom and his team. We don't know each other, but he took the time out of his day to fit service my daughter's car in because she was having some issues. I appreciate yo More

by RobK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 11, 2022

Dealership Rating
Employee Rating

Mercedes of Silversprings has been to me a Great place to get my 5 Mercedes cars service when needed. More

by g.r.gruel007@gmai.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged:

Dec 12, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 07, 2022

Dealership Rating
Employee Rating

Mercedes-Benz of Silver Spring is one of the best dealerships I've ever encountered. The entire staff is caring, prompt with service, knowledgable & efficient. Their sales department shines because o More

by Selfcaringsharon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged:

Dec 09, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2022

Dealership Rating
Employee Rating

Not just one of my favorite dealerships, one of my favorite places to be in the whole world More

by LevelHeader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 18, 2022

Dealership Rating
Employee Rating

Mercedes Benz of Silver Spring MD is truly a World Class Dealership selling and Servicing World Class Automobiles!! Your complete satisfaction is the goal of everyone in the Dealership! From Tom Rodkey’s ex More

by edwardbdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Nichols, Dorit Figueroa, James McDonald , Fidel and Mo in the entry garage

Aug 20, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 07, 2022

Dealership Rating
Employee Rating

I encountered a group of professionals from the moment I arrived until I left with my vehicle Friendly, efficient, knowledgeable staff More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Gonzalez

Jun 07, 2022

Ted responded

I encountered a group of professionals from the moment I arrived until I left with my vehicle Friendly, efficient, knowledgeable staff

May 04, 2022

Dealership Rating
Employee Rating

Very accommodating Tom Rodkey, Service Manager and Willie Adams were excellent personalities to work with and they were very knowledgeable and comforting. More

by darrylwtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged:

May 06, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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