Tom Phelan
General Sales Manager
Jack Phelan Chrysler Dodge Jeep RAM
5859 S La Grange Rd
Countryside, IL 60525
Dealership Experience
10 yrs, 1 mo
Industry Experience
12 yrs, 8 mos
152 Reviews
Write a Review152 Reviews of Tom Phelan
April 13, 2024
Jacob and nick did a great job thank you Jorge Seba and Jonathan too they did amazing Jonathan too they did amazing More
Other Employees Tagged: Sebastian Nowak, Jonathan Castellanos , Jacob Kogut, Jorge Soria
March 20, 2024
My Daughter brought her car in on Dec 15th. She was taken advantage of by the service department. When she wanted to call her dad to ask what he thought, they pressured her to make a decision i She was taken advantage of by the service department. When she wanted to call her dad to ask what he thought, they pressured her to make a decision immediately, then offered to take money off if she did. Which they never did. They never even checked to see if the car was under warranty. Her bill was over $600. My husband called that day and left a message for Rick Hiller about the situation. Rick did not call my husband back for several days. After talking, the conversation ended with Rick saying he would check into the warranty and if it was covered he would make adjustments and if it wasn't he would take some money off for the service that day. According to him he didn't want to lose a customer. Well, we never heard back. Sent an e-mail to Tom Phelan and never heard back. I called twice and no response back. There was also another issue with her extended warranty and nobody knows anything. With a family full of jeeps and dodge we know where we will NOT be going again. More
Other Employees Tagged: Rick Hiller
December 03, 2023
Svet is THE MAN. He got me a great deal on a 2021 ram 1500 He got me a great deal on a 2021 ram 1500 More
Other Employees Tagged: Svet Valchev, Jonathan Castellanos
November 29, 2023
Great sales lady, was ver knowable and sold me a used jeep.. would buy another car from her in the future. jeep.. would buy another car from her in the future. More
Other Employees Tagged: Svet Valchev , Jezabel Galvan
October 21, 2023
Jezabel was great, very patient, respectful, and just a nice person altogether. Overall my experience at the dealership was great. Thank you all nice person altogether. Overall my experience at the dealership was great. Thank you all More
Other Employees Tagged: Rick Hiller, Scott Sopko, Jonathan Castellanos , Jezabel Galvan, Jacob Kogut
September 14, 2023
Jezabel was amazing and when qe switched cars she made ir easy to get done. Thanks to her and Seba easy to get done. Thanks to her and Seba More
Other Employees Tagged: Sebastian Nowak, Jonathan Castellanos , Jezabel Galvan
July 22, 2023
Great car. Special thanks to Seba, Tom , Israel and Rey for their hard work and dedication. They answered all of my questions and had helpful suggestions. Highl Special thanks to Seba, Tom , Israel and Rey for their hard work and dedication. They answered all of my questions and had helpful suggestions. Highly recommended More
Other Employees Tagged: Sebastian Nowak, Israel Flores, Reymundo Romero
July 20, 2023
Jazebel was amazing at assisting me getting the ram Promaster 3500 that I wanted. The process was smooth and highly recommend them. Will be back to buy my next one ! Promaster 3500 that I wanted. The process was smooth and highly recommend them. Will be back to buy my next one ! More
Other Employees Tagged: Sebastian Nowak , Jezabel Galvan
July 06, 2023
The staff is very professional and the showroom very clean. Jezabel is very friendly and helpful. clean. Jezabel is very friendly and helpful. More
Other Employees Tagged: Sebastian Nowak , Jezabel Galvan
June 24, 2023
Purchased a Jeep today Jezabel and Sebastian are the best ! Made me feel comfortable and the entire process easy Definitely coming back when I’m ready to purchase another Jeep. Love this place Jaze best ! Made me feel comfortable and the entire process easy Definitely coming back when I’m ready to purchase another Jeep. Love this place Jazebel was able to get me everything I wanted and more. More
Other Employees Tagged: Sebastian Nowak, Jonathan Castellanos , Jezabel Galvan, Jorge Soria