Tom Patanio
Tom Patanio at Pine Belt Subaru

Tom Patanio | Page 3

Service Advisor

Pine Belt Subaru

1021 Route 88
Lakewood, NJ 08701

4.8
147 Reviews
4.8

147 Reviews

Write a Review

Dealership Experience

20 yrs

Industry Experience

20 yrs

147 Reviews of Tom Patanio

January 06, 2026

Dealership Rating
Employee Rating

Always fair and knowledgeable. They do not "push" unneeded services. Will always recommend them to others. More

by thsleep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 03, 2026

Dealership Rating
Employee Rating

This is the third Forrester I have bought from this dealership. I am very happy with both the sales and service department. More

by Murray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 23, 2025

Dealership Rating
Employee Rating

Very friendly staff. Thomas is a great service advisor and the technicians always do their jobs well. My technician as of my last visit is Terry and he took the time to t More

by asalotti5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry

December 23, 2025

Dealership Rating
Employee Rating

great much better than other dealers in area usually done quickly communication not good due to Tom on vacation More

by rifka79
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: not sure think Rebecca Tom was on vacation and is great

December 23, 2025

Dealership Rating
Employee Rating

Great service as always! Although I did have quite a bit of a wait, which I wasn't too thrilled with, BUT the service is always impeccable, and will continue to go to Pine B More

by Lisa Rowley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 28, 2025

Dealership Rating
Employee Rating

Excellent. Timely accurate Detailed Polite Well done Explanatory. Positive. Highly Recommended. Great car. Excellent overall Service. 5Stars More

by Hts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2025

Pine Belt Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

November 21, 2025

Dealership Rating
Employee Rating

Service was great. Waited maybe 40 minutes. I don’t know them and name who kept us informed. I have hearing aids and don’t away hear well. This should’ve explained More

by Shelbeysmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 21, 2025

Dealership Rating
Employee Rating

Tom was outstanding on Saturday when I got my Outback serviced. He patiently answered all my questions. More

by maryann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2025

Pine Belt Subaru responded

Hello Maryann, we're happy you found our staff to be so supportive during your experience here at Pine Belt Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 19, 2025

Dealership Rating
Employee Rating

I took my car for the first Service check and had a great experience. It was done in a time efficient manner. I was also offered a promotional rate and that was great! More

by teachfaith777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Pine Belt Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2025

Dealership Rating
Employee Rating

I really like the video sent to me on my vehicle along with explanation and of future items I may need to take care of. More

by My Infiniti Qx30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Pine Belt Subaru responded

Hello, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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