Tom Patanio
Tom Patanio at Pine Belt Subaru

Tom Patanio

Service Advisor

Pine Belt Subaru

1021 Route 88
Lakewood, NJ 08701

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4.9
125 Reviews

Dealership Experience

19 yrs, 8 mos

Industry Experience

19 yrs, 8 mos

4.9

125 Reviews

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125 Reviews of Tom Patanio

December 23, 2025

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Employee Rating

Great service as always! Although I did have quite a bit of a wait, which I wasn't too thrilled with, BUT the service is always impeccable, and will continue to go to Pine B More

by Lisa Rowley
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Recommend Dealer
Yes

December 23, 2025

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great much better than other dealers in area usually done quickly communication not good due to Tom on vacation More

by rifka79
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: not sure think Rebecca Tom was on vacation and is great

December 23, 2025

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Very friendly staff. Thomas is a great service advisor and the technicians always do their jobs well. My technician as of my last visit is Terry and he took the time to t More

by asalotti5
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry

November 28, 2025

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Excellent. Timely accurate Detailed Polite Well done Explanatory. Positive. Highly Recommended. Great car. Excellent overall Service. 5Stars More

by Hts
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Recommend Dealer
Yes
Nov 30, 2025

Pine Belt Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

November 21, 2025

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Service was great. Waited maybe 40 minutes. I don’t know them and name who kept us informed. I have hearing aids and don’t away hear well. This should’ve explained More

by Shelbeysmom
Service Price Transparency
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Recommend Dealer
Yes

November 21, 2025

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Tom was outstanding on Saturday when I got my Outback serviced. He patiently answered all my questions. More

by maryann
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Recommend Dealer
Yes
Nov 23, 2025

Pine Belt Subaru responded

Hello Maryann, we're happy you found our staff to be so supportive during your experience here at Pine Belt Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 19, 2025

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I took my car for the first Service check and had a great experience. It was done in a time efficient manner. I was also offered a promotional rate and that was great! More

by teachfaith777
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Pine Belt Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2025

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I really like the video sent to me on my vehicle along with explanation and of future items I may need to take care of. More

by My Infiniti Qx30
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Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Pine Belt Subaru responded

Hello, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 18, 2025

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I bring my car in for the necessary oil changes and tire rotations. While I am there they advise me if anything else needs attention. I am very pleased with pine Belt since purchased the car. More

by Lillian
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Workmanship
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Recommend Dealer
Yes
Nov 19, 2025

Pine Belt Subaru responded

Lillian, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2025

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Employee Rating

Upon entering staff is professional courtesy and kept me informed on the progress of work More

by tam1788
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Service Communication
Recommend Dealer
Yes
Nov 16, 2025

Pine Belt Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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