39 Reviews
Write a Review39 Reviews of Tom O'Donnell
October 31, 2024
I recently purchased a Vehicle from Audi Allentown, it was a late model preowned, but it was exactly what I wanted so I made the 100-mile trip to check it out. A car purchase can be and is usually a litt was a late model preowned, but it was exactly what I wanted so I made the 100-mile trip to check it out. A car purchase can be and is usually a little stressful and in the past with other purchases I've felt the Dealer has put their interests above mine. Not the case with Audi Allentown, the experience was very positive and comfortable. The entire staff made me feel welcome and not at all intimidated or stressful. Our Salesman Bradyn S was awesome, enthusiastic, knowledgeable and welcoming. I can't vouch that all their sales staff are as attentive and efficient as Bradyn but I would bet by the way the Dealership is run everyone there has the same commitment. I had an opportunity to meet the General Manager Tom, the Used car Manager Kyle and the Finance Manager Eli all of which added to the wonderful experience. DFL More
Other Employees Tagged: Elijah Antoine , Bradyn Shelly, Kyle
October 28, 2024
I have been with Audi Allentown as a customer since 2021. They have a great selection of all cars. Service is the best that I have ever had. All the service staff are professional and have a customer first a They have a great selection of all cars. Service is the best that I have ever had. All the service staff are professional and have a customer first approach that makes the experience all that much better. More
Other Employees Tagged: Andrew Kim, Nate Krick, James Lauman, Sijade Cromartie, Tyler Pilz
October 22, 2024
Dylan made this an ideal car buying experience. His courteous manner, knowledge and professionalism made us very comfortable with Allentown Audi. Andrew was also very helpful. We are happy to recom His courteous manner, knowledge and professionalism made us very comfortable with Allentown Audi. Andrew was also very helpful. We are happy to recommend this dealership to friends and family. We are very pleased customers. More
Other Employees Tagged: Andrew Kim, Dylan Kline, Dan Berry
October 20, 2024
Everyone friendly and very nice environment to work in. Will refer to anyone looking for a car. Will refer to anyone looking for a car. More
Other Employees Tagged: Elijah Antoine, Aaron Isaacs
October 07, 2024
Worst experience ever, bait and switch on trade in. Ripped off. Spoke to GM and went over and he said he would do nothing for me. Said couldn’t give much on trade in because going to auction… a lie. Pu Ripped off. Spoke to GM and went over and he said he would do nothing for me. Said couldn’t give much on trade in because going to auction… a lie. Put on lot for double what was given to me for trade in. I wish I could prosecute for criminal activity More
Other Employees Tagged: Elijah Antoine
October 03, 2024
Aaron was my salesman and he was excellent. The entire experience was phenomenal and I truly appreciate the entire team. They went above and beyond. The entire experience was phenomenal and I truly appreciate the entire team. They went above and beyond. More
Other Employees Tagged: Rene Breslin, Elijah Antoine, Andrew Kim, Aaron Isaacs
September 26, 2024
The sales personnel were great. Informative, amicable and not at all “pushy.” A better than expected experience. The only aspect we were not particularly pleased with - & this is an Informative, amicable and not at all “pushy.” A better than expected experience. The only aspect we were not particularly pleased with - & this is an Audi corporate concern, not any fault of the dealership - was the layout/ details/ implementation of the additional/extended warranty portion of the process. It is somewhat confusing and needs to be amended to make it simpler to understand precisely what is/is not included in each level of the packages. More
Other Employees Tagged: Josh Allen, Bradyn Shelly
September 26, 2024
Attentive, accurate, friendly, quality experience, my 4th Audi from these guys...That's saying something in the car buying world. Audi from these guys...That's saying something in the car buying world. More
Other Employees Tagged: Andrew Kim , Josh Allen
September 21, 2024
The service area was clean, neat , and the service crew explained their process and services well explained their process and services well More
Other Employees Tagged: Elijah Antoine, Aaron Isaacs
August 25, 2024
After taking my Audi to a mechanic and spending $700 to have tests done, he could not finish the work in a timely fashion so we decided to bring the car from Delaware to Allentown so Allentown Audi could f have tests done, he could not finish the work in a timely fashion so we decided to bring the car from Delaware to Allentown so Allentown Audi could finish the work. There was an agreement between myself and Service writers at the facility and they instead all they did was redo the test that were already done in charge me $600 and then did not defend me in my Warranty issue. I feel like they sided with the warranty company and there was a blown engine, a dead engine from a defect after only 80,000 miles. It was the 3.0 V6 engine in a 2017 Audi Q7. I just don’t feel like I was listening to. I don’t trust them and I would never go back and recommend not to go back. There’s other Audi dealers or actually even better car manufacturers. More
Other Employees Tagged: Molly Moyer