Tom O'Donnell
Tom O'Donnell at Audi Allentown
Refer Me

Tom O'Donnell

General Manager

Audi Allentown

4725 Hamilton Blvd
Allentown, PA 18103

Contact Me
4.6
39 Reviews
4.6

39 Reviews

Write a Review

39 Reviews of Tom O'Donnell

October 31, 2024

Dealership Rating
Employee Rating

I recently purchased a Vehicle from Audi Allentown, it was a late model preowned, but it was exactly what I wanted so I made the 100-mile trip to check it out. A car purchase can be and is usually a litt More

by 030698
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elijah Antoine , Bradyn Shelly, Kyle

Oct 31, 2024

Audi Allentown responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

October 28, 2024

Dealership Rating
Employee Rating

I have been with Audi Allentown as a customer since 2021. They have a great selection of all cars. Service is the best that I have ever had. All the service staff are professional and have a customer first a More

by RITOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Audi Allentown responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

October 22, 2024

Dealership Rating
Employee Rating

Dylan made this an ideal car buying experience. His courteous manner, knowledge and professionalism made us very comfortable with Allentown Audi. Andrew was also very helpful. We are happy to recom More

by WEK4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2024

Audi Allentown responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

October 20, 2024

Dealership Rating
Employee Rating

Everyone friendly and very nice environment to work in. Will refer to anyone looking for a car. More

by PITSER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elijah Antoine, Aaron Isaacs

Oct 22, 2024

Audi Allentown responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

October 07, 2024

Dealership Rating
Employee Rating

Worst experience ever, bait and switch on trade in. Ripped off. Spoke to GM and went over and he said he would do nothing for me. Said couldn’t give much on trade in because going to auction… a lie. Pu More

by BRIAN.EAGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Elijah Antoine

Oct 07, 2024

Audi Allentown responded

Hello Brian, Thank you for the feedback. We are sorry about your experience with your trade value. We trade vehicles based on the market and the vehicles current condition and sending the car to Auction versus keeping it has no bearing on the value you were given. We did invest several thousand dollars to get the vehicle ready for resale. So no, although we have the vehicle listed for higher than what we traded it for, we also now own the vehicle for more than what we gave you. We do hope you enjoy the vehicle you purchased and have many happy miles with it. Thank you again for your feedback and wish you all the luck in the future. Audi Allentown

October 03, 2024

Dealership Rating
Employee Rating

Aaron was my salesman and he was excellent. The entire experience was phenomenal and I truly appreciate the entire team. They went above and beyond. More

by LJONES30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2024

Audi Allentown responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

September 26, 2024

Dealership Rating
Employee Rating

The sales personnel were great. Informative, amicable and not at all “pushy.” A better than expected experience. The only aspect we were not particularly pleased with - & this is an More

by TUBBYJONES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Allen, Bradyn Shelly

Sep 26, 2024

Audi Allentown responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

September 26, 2024

Dealership Rating
Employee Rating

Attentive, accurate, friendly, quality experience, my 4th Audi from these guys...That's saying something in the car buying world. More

by DRICE61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Kim , Josh Allen

Sep 26, 2024

Audi Allentown responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

September 21, 2024

Dealership Rating
Employee Rating

The service area was clean, neat , and the service crew explained their process and services well More

by LJONES30
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elijah Antoine, Aaron Isaacs

Sep 23, 2024

Audi Allentown responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

August 25, 2024

Dealership Rating
Employee Rating

After taking my Audi to a mechanic and spending $700 to have tests done, he could not finish the work in a timely fashion so we decided to bring the car from Delaware to Allentown so Allentown Audi could f More

by NOAHSCHARPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Molly Moyer

Aug 25, 2024

Audi Allentown responded

Hello. Thank you for the feedback. Unfortunately we are required to follow protocols when it comes to oils consumption tests. They are not our rules, we are just required to follow them. We are sorry you don’t agree with the policy. We hope you find a solution and are able to get your vehicle repaired properly. If you need further assistance please feel free to reach out to our General Manager directly.

Aug 25, 2024

NOAHSCHARPER responded

That was not how it was explained to me. There was an agreement on what tests were going to be incorporated to the work being done. I specifically stated that I do not want to pay for tests already completed 72 hours prior or I would find another repair facility. Everyone I have explained the situation to including other repair facilities agree you over charged me and did nothing to stand by a customer of many years. Every day I tell someone somewhere about the below average dealership Audi Allentown is.

1
...

Dealership Inventory (124 Vehicles)

new 2024 Audi Q5 car, priced at $69,500
2024 Audi Q5
new
Mythos Black Metallic exterior
Automatic
All-wheel Drive
new 2025 Audi A6 car, priced at $70,300
2025 Audi A6
new
Mythos Black Metallic exterior
All Wheel Drive
new 2024 Audi Q3 car, priced at $48,610
2024 Audi Q3
new
Mythos Black Metallic exterior
Automatic
All-wheel Drive
new 2024 Audi Q5 car, priced at $53,540
2024 Audi Q5
new
Mythos Black Metallic exterior
Automatic
All-wheel Drive
new 2024 Audi Q3 car, priced at $48,525
2024 Audi Q3
new
Mythos Black Metallic exterior
Automatic
All-wheel Drive
new 2025 Audi Q7 car, priced at $76,050
2025 Audi Q7
new
Samurai Gray Metallic exterior
Automatic
All-wheel Drive