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Tom Moran

Overview Reviews (45) Inventory (222)

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Tom Moran

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Tom Moran

General Manager

Tasca Ford Berlin

250 Webster Square Rd
Berlin, CT 06037

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4.6

45 Reviews

Overview Reviews (45) Inventory (222)

Dealership Experience

3 yrs, 10 mos

Industry Experience

38 yrs

4.6

45 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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45 Reviews of Tom Moran

October 08, 2024

Dealership Rating

Employee Rating

They made sure my car was taken care of and waited after hours for me to pick it up hours for me to pick it up More

by VBaber29

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Wali Mohammed

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Oct 10, 2024 -

Tasca Ford Berlin responded

Thank you for your wonderful review! We're thrilled to hear that our team at Tasca Ford Berlin went the extra mile to take care of your car and waited after hours for you. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 30, 2024

Dealership Rating

Employee Rating

Very disappointed would never go back got my truck back after a accident all lights where on in the dashboard nothing was fixed and gave me the truck and didn’t care about the lights told me it’s on me. In after a accident all lights where on in the dashboard nothing was fixed and gave me the truck and didn’t care about the lights told me it’s on me. Insurance would have paid for it did nothing to help me. More

by scottsflowersinc

Verified Customer

Service Price Transparency

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Recommend Dealer

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Oct 02, 2024 -

Tasca Ford Berlin responded

Thank you for sharing your experience with us. We understand how frustrating it can be when issues arise after repairs. At Tasca Ford Berlin, we aim to provide the best service possible, and your feedback is valuable in helping us improve. Please reach out to us directly so we can address your concerns further and ensure you receive the assistance you need. Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 07, 2024

Dealership Rating

Employee Rating

It’s close to home. They have a nice waiting area and friendly staff. I have been satisfied every time I come in . Thanks for everything! They have a nice waiting area and friendly staff. I have been satisfied every time I come in . Thanks for everything! More

by SIRKEVINB15

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

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Sep 10, 2024 -

Tasca Ford Berlin responded

Thank you for your wonderful review! I'm thrilled to hear that you appreciate our convenient location, welcoming waiting area, and friendly staff at Tasca Ford Berlin. Your satisfaction is our top priority, and I look forward to assisting you again in the future. Thanks for choosing us! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 07, 2024

Dealership Rating

Employee Rating

The sale experience was great! Fast and easy. I will be back again. Thank you! Fast and easy. I will be back again. Thank you! More

by JCASSIDY2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Mclaughlin, Colin Frayne, Sam Lee

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Sep 10, 2024 -

Tasca Ford Berlin responded

Thank you so much for your wonderful review! I'm thrilled to hear that you felt well taken care of and that we could address your concerns effectively. At Tasca Ford Berlin, I strive to provide excellent service to all our customers. I look forward to seeing you again soon! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 03, 2024

Dealership Rating

Employee Rating

Did a great job with a prior difficult challenge! Went the extra mile to make things right! Went the extra mile to make things right! More

by Brian

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shawn Mclaughlin, Colin Frayne, Michael Lopez, Sam Lee, Luis Martinez , Wally and Brian

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Sep 05, 2024 -

Tasca Ford Berlin responded

Thank you so much for your kind words! We truly appreciate your positive feedback. At Tasca Ford Berlin, we pride ourselves on going the extra mile for our customers. It’s great to hear that we could help you with your challenge. We look forward to assisting you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

August 22, 2024

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Employee Rating

Did everything hey said they would in a timely manor and was polite and courtiuos was polite and courtiuos More

by dhogan5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shawn Mclaughlin, Colin Frayne, Michael Lopez, Sam Lee, Luis Martinez

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Aug 26, 2024 -

Tasca Ford Berlin responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Tasca Ford Berlin. Providing timely and courteous service is our priority, and we appreciate your feedback. We look forward to serving you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

August 10, 2024

Dealership Rating

Employee Rating

The desk tech that register me was professional and very helpful. I would recommend him for employee of the month helpful. I would recommend him for employee of the month More

by LJWSR3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 16, 2024 -

Tasca Ford Berlin responded

Thank you for your kind words! We truly appreciate you taking the time to recognize our desk tech at Tasca Ford Berlin. It’s great to hear that he provided you with professional and helpful service. We hope to see you again soon and thank you for the recommendation! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

July 05, 2024

Dealership Rating

Employee Rating

People are very friendly and knowledgeable. Service was fast and professional. Work area is clean Service was fast and professional. Work area is clean More

by dpolsinelli

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shawn Mclaughlin, Colin Frayne, Michael Lopez, Sam Lee, Luis Martinez

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June 19, 2024

Dealership Rating

Employee Rating

Very pleased with their service and sales Quick response to questions would highly recommend them to questions would highly recommend them More

by HICKSPLUMBINGLLC

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Mclaughlin, Colin Frayne , Matt

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June 01, 2024

Dealership Rating

Employee Rating

Everyone was friendly & professional and took their time explaining the process & would frequently check in throughout my time there which was so nice! explaining the process & would frequently check in throughout my time there which was so nice! More

by ktfoxx13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shawn Mclaughlin, Colin Frayne, Michael Lopez, Sam Lee, Luis Martinez

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