Tom Miller
Tom Miller at Earnhardt Lexus

Tom Miller

Service Consultant

Earnhardt Lexus

800 E Camelback Rd
Phoenix, AZ 85014

5.0
59 Reviews

Hi, my name is Tom Miller; I am a Lexus Master Certified Service Consultant. I have been with Scottsdale Lexus since early 2003 and have been in the automotive industry all my life. I also hold an ASE certification for Service Consultants. I consider myself fortunate to be employed by a company like Scottsdale Lexus that allows me to pursue the Commitment to Perfection that I give to all my customers. I will do my very best to exceed your expectations and it would be a pleasure to work with you!

5.0

59 Reviews

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Dealership Experience

22 yrs, 2 mos

59 Reviews of Tom Miller

February 06, 2025

Dealership Rating
Employee Rating

Great service, easy breezy, it’s a pleasure to stop in, Thank you Tom Miller More

by TerraceView
Service Price Transparency
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Recommend Dealer
Yes
Feb 07, 2025

Earnhardt Lexus responded

We’re thrilled to hear you had a great experience with us. Our team works hard to make every visit enjoyable, and your kind words mean a lot. We look forward to welcoming you back soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 05, 2025

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Tom is great - careful to explain everything and very efficient. He ensured I was kept informed throughout. I will definitely return! More

by Pauline
Service Price Transparency
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Recommend Dealer
Yes
Feb 06, 2025

Earnhardt Lexus responded

Pauline, we’re thrilled to hear about your positive experience with Tom! Keeping our customers informed and satisfied is our top priority. We look forward to welcoming you back soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 05, 2025

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We purchased our Lexus from this dealership and have been very pleased. Despite the long drive, we chose to come back to have our car serviced at this dealership vs one of the other nearby Lexus dealerships More

by cjinch
Service Price Transparency
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Recommend Dealer
Yes
Feb 07, 2025

Earnhardt Lexus responded

We're thrilled to hear about your positive experience with us, especially after your long drive. Tom will be delighted to know he made an impact. We look forward to welcoming you back for your next service! Regards, Bull Earnhardt Owner bull@earnhardt.com

January 04, 2025

Dealership Rating

In my three years of receiving service at Earnhardt, I have found that Tom is always helpful and accommodating. More

by PBHJJ
Recommend Dealer
Yes
Jan 06, 2025

Earnhardt Lexus responded

Thanks for the great review! We're thrilled to hear that Tom consistently provides helpful and accommodating service. Your satisfaction is our priority, and we appreciate your loyalty over the years! Regards, Bull Earnhardt Owner bull@earnhardt.com

December 10, 2024

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I always take my Lexus to Earnhardt Lexus for maintenance, oil, changes, etc. Tom , My service writer is always kind, communicative and takes excellent care of me. More

by JBinAZ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 11, 2024

Earnhardt Lexus responded

Thanks for your fantastic review! We’re thrilled to hear about your positive experiences with Tom and our service team. Your trust in us for your Lexus maintenance means a lot. We look forward to continuing to provide you with top-notch service! Regards, Bull Earnhardt Owner bull@earnhardt.com

November 18, 2024

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Great experience shopping for a new car . Rob is knowledgeable, professional and patient. I bought my last Lexus 18 years ago and I needed a tutorial in the current models. I wanted more saf More

by Cytodoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 19, 2024

Earnhardt Lexus responded

Thank you for sharing your fantastic experience! We're thrilled to hear Rob provided such knowledgeable and patient service. Congratulations on your new Lexus NX! We appreciate your kind words about our team and look forward to supporting you for many more years to come. Enjoy your ride! Regards, Bull Earnhardt Owner bull@earnhardt.com

November 15, 2024

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Great service with Tom Miller. Communication and explanations are always complete, a pleasure to work with him. More

by janice
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Earnhardt Lexus responded

Janice, thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Tom. Communication is key for us, and it's great to know he made a lasting impression. We appreciate your support and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

October 27, 2024

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Tom always takes good care of us. He communicates well and knows what is needed. More

by joyannemee
Service Price Transparency
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Recommend Dealer
Yes
Oct 28, 2024

Earnhardt Lexus responded

We're thrilled to hear about your positive experience with Tom. His dedication to great communication and understanding your needs truly sets our team apart. We appreciate your support and look forward to continuing to provide excellent service! Regards, Bull Earnhardt Owner bull@earnhardt.com

August 08, 2024

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We purchased our car at Earnhardt in February 2021 and have been very happy with the service and all aspects of the transaction from then to date. Our contact man, Tom Miller, has been the epitome of kind More

by cheryldavis64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2024

Earnhardt Lexus responded

Hi Cheryl! We are thrilled to hear about your positive experience at Earnhardt Lexus. It's great to know that Tom provided exceptional service. We strive to create a welcoming environment for all customers and appreciate your recommendation. Thank you for choosing us for your car purchase! Regards, Bull Earnhardt Owner bull@earnhardt.com

June 05, 2024

Dealership Rating
Employee Rating

Thom was outstanding scheduled my appointment got me in and out for an oil change More

by Nldillow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Earnhardt Lexus responded

Hi Nldillow! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Thom provided outstanding service and got you in and out for your oil change efficiently. We appreciate your feedback and look forward to serving you again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

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