Great experience shopping for a new car .
Rob is knowledgeable, professional and patient. I bought my last Lexus 18 years ago and I needed a tutorial in the current models. I wanted more saf
Rob is knowledgeable, professional and patient. I bought my last Lexus 18 years ago and I needed a tutorial in the current models. I wanted more safety features despite having a perfectly great 2006 RX350. Went in for knowledge to begin my search and came out as a new Lexus NX owner. Felt respected and appreciated. Hard to give up a decent deal. Everyone I spoke with on Saturday was friendly and kind, esp., Rob. Glad it worked out for both of us.
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by Cytodoc
Nov 19, 2024 -
Earnhardt Lexus responded
Thank you for sharing your fantastic experience! We're thrilled to hear Rob provided such knowledgeable and patient service. Congratulations on your new Lexus NX! We appreciate your kind words about our team and look forward to supporting you for many more years to come. Enjoy your ride!
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
Great service with Tom Miller.
Communication and explanations are always complete, a pleasure to work with him.
Communication and explanations are always complete, a pleasure to work with him.
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by janice
Service Price Transparency
Nov 18, 2024 -
Earnhardt Lexus responded
Janice, thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Tom. Communication is key for us, and it's great to know he made a lasting impression. We appreciate your support and look forward to serving you again!
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
Tom always takes good care of us.
He communicates well and knows what is needed.
He communicates well and knows what is needed.
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by joyannemee
Service Price Transparency
Oct 28, 2024 -
Earnhardt Lexus responded
We're thrilled to hear about your positive experience with Tom. His dedication to great communication and understanding your needs truly sets our team apart. We appreciate your support and look forward to continuing to provide excellent service!
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
We purchased our car at Earnhardt in February 2021 and
have been very happy with the service and all aspects of the transaction from then to date. Our contact man, Tom Miller, has been the epitome of kind
have been very happy with the service and all aspects of the transaction from then to date. Our contact man, Tom Miller, has been the epitome of kindness and efficiency ever since we met him. This dealership is also intent on being very considerate of women customers as I am told and see no evidence to the contrary. I highly recommend anyone who is interested in a Lexus and wants a honest and good experience in the purchase to stop by and if possible, ask for Tom. Thank you, Earnhardt Lexus!
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by cheryldavis64
Service Price Transparency
Aug 09, 2024 -
Earnhardt Lexus responded
Hi Cheryl! We are thrilled to hear about your positive experience at Earnhardt Lexus. It's great to know that Tom provided exceptional service. We strive to create a welcoming environment for all customers and appreciate your recommendation. Thank you for choosing us for your car purchase!
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
Thom was outstanding scheduled my appointment got me in
and out for an oil change
and out for an oil change
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by Nldillow
Service Price Transparency
Jun 06, 2024 -
Earnhardt Lexus responded
Hi Nldillow! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Thom provided outstanding service and got you in and out for your oil change efficiently. We appreciate your feedback and look forward to serving you again in the future!
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
Bought our car during the end of 2021
They had numerous
cars in stock and was fair with the deal
Service dept was on point and drove back for service even though it was an extra 30 min drive
The dr
cars in stock and was fair with the deal
Service dept was on point and drove back for service even though it was an extra 30 min drive
The drive was worth it
Mike was great— and so was Tom
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by jay
Service Price Transparency
Other Employees Tagged:
Mike
May 17, 2024 -
Earnhardt Lexus responded
Jay, thank you for choosing our dealership and for sharing your positive experience with us! We're thrilled to hear that you found the process easy and that our service department met your expectations. We'll be sure to pass along your kind words to Mike and Tom. Safe travels!
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
What matters to me the most is: Excellent Service!
Great customer experience all around. 100%. Top notch.
Great customer experience all around. 100%. Top notch.
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by cynthia.valley6
Service Price Transparency
May 13, 2024 -
Earnhardt Lexus responded
Hi Cynthia, thank you so much for taking the time to share your feedback! We are thrilled to hear that you had an excellent service experience with us. Providing top-notch customer service is always our priority, and we are glad to have met your expectations. Thank you for choosing us!
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
Michael is an excellent service advisor.
He takes the time to explain the service you need and he provides excellent customer service!
He takes the time to explain the service you need and he provides excellent customer service!
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by Lexus
Service Price Transparency
Mar 26, 2024 -
Earnhardt Lexus responded
Thank you so much for taking the time to share your feedback! We are thrilled to hear that Michael provided you with excellent service and took the time to explain everything to you. We truly appreciate your kind words and look forward to serving you again in the future!
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
Always great service.
Tom’s been my service writer for over 20 years. Highly recommend.
Tom’s been my service writer for over 20 years. Highly recommend.
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by jpanter
Service Price Transparency
Feb 29, 2024 -
Earnhardt Lexus responded
Hi jpanter! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Tom has provided you with great service for over 20 years. We truly appreciate your recommendation and look forward to serving you for years to come!
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
Great service and facility.
We love bringing our RX350 for service at Earnhard Lexus, service gets done as promised and on time.
We love bringing our RX350 for service at Earnhard Lexus, service gets done as promised and on time.
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by Will
Service Price Transparency
Feb 19, 2024 -
Earnhardt Lexus responded
Thank you for trusting us with your Lexus, Will! We look forward to keeping it running like new!
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com