Tom Medina

Great selling you a GMC vehicle, but it turned into a lemon within the first 2 months. Then the dealership managers stopped any support. One comment "well we did not make the pickup". Process took 6 plus lemon within the first 2 months. Then the dealership managers stopped any support. One comment "well we did not make the pickup". Process took 6 plus months to resolve with no help from the Markley dealership. Asked for refund on after market part for 4 months, for a part that was ordered and never received. Asked for help on who contact for stating the buy back process, and it was a drag your feet, not the dealership problem. Asked for loaner car during the repair process (when we thought it could be repaired) and Markley said there is a waiting list, or we could went a car (would not be fully reimbursed from GMC if we did). waited and waited for communication from Markley....and they would not help, several areas of the managers contributed to this low rating. a "0" for after sales support. If you get a lemon from here and do the buy back process, make sure to take any after MFG parts off of the vehicle. Also make sure to cancel any extended warranty purchased and get a refund. Lost $2K+ on a GMC truck only driven 2200 miles and would have lost an additional $5K if we listened to the Markley managers (or lack of information). Not a good experience. More

Report | Print

Michael and the team treated me like family. They were very knowledgeable of their vehicles and didn't use any high pressure sales tactics. I felt like I was dealing with an honest and trustwort They were very knowledgeable of their vehicles and didn't use any high pressure sales tactics. I felt like I was dealing with an honest and trustworthy professional who cares and wanted his customer to have a great experience. I was in and out in much less time than expected. A coworker referred me to Markley Motors and I can see why he spoke so highly of the dealership and their team. I highly recommend this local and family owned shop. More

Report | Print

Everyone was awesome 👌 They went beyond any dealership I have ever dealt with. We really appreciated their friendliness and honesty. have ever dealt with. We really appreciated their friendliness and honesty. More

Report | Print

Tom made the car buying process the easiest I have ever experienced. Very friendly and a very on top of the sale with communication. There was zero confusion and a great experience. experienced. Very friendly and a very on top of the sale with communication. There was zero confusion and a great experience. More

Report | Print

No pressure! ! Everyone was very helpful and answered all of my questions. I was able to purchase and drive away with my used truck within hours. ! Everyone was very helpful and answered all of my questions. I was able to purchase and drive away with my used truck within hours. More

Report | Print

Tom was very helpful and helped guide me to finally get my brand new car!! I am so happy and excited!! Thank you for the guidance and assurance!!! Your awesome!!! my brand new car!! I am so happy and excited!! Thank you for the guidance and assurance!!! Your awesome!!! More

Report | Print

Super customer service from Tom and Mark. Made buying a new truck so easy. Happy with our deal and the service we received. I would definitely recommend Markley Motors. Made buying a new truck so easy. Happy with our deal and the service we received. I would definitely recommend Markley Motors. More

Report | Print

They treated us very well, Our sales man Tom was very nice and we were in and out with our new vehicle fast. Very impressive. We will be using them again in the future. nice and we were in and out with our new vehicle fast. Very impressive. We will be using them again in the future. More

Report | Print

Tom is not only a remarkable salesman but a remarkable person!! Markley will continue to be my go to dealership. My family and I will continue to purchase our future vehicles with Markley!! person!! Markley will continue to be my go to dealership. My family and I will continue to purchase our future vehicles with Markley!! More

Report | Print

Tom Medina was an amazing salesman ! ! He gets the job done and i absolutely love my new car! ! He gets the job done and i absolutely love my new car! More

Report | Print