Tom McFeeley | Page 5

No frills, fair dealing and friendly. I was referred by a friend and he was right about all those things. Tried to buy another car from them, but availability of vehicles with accompanying price hikes preven friend and he was right about all those things. Tried to buy another car from them, but availability of vehicles with accompanying price hikes prevented that. More

by VTRob Verified Customer Verified Customer

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The service department in Brattleboro is excellent. They are helpful, knowledgeable, and always have time to listen and explain services rendered. are helpful, knowledgeable, and always have time to listen and explain services rendered. More

by ddmkrawiec Verified Customer Verified Customer

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Brattleboro Subaru was easy to work with, knowledgeable and very professional. I will continue to do business with them. and very professional. I will continue to do business with them. More

by dkroc13 Verified Customer Verified Customer

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Customer satisfaction is a priority. Staff is professional, knowledgeable, and caring. A pleasurable experience is always provided. In addition, the staff works together and communication with professional, knowledgeable, and caring. A pleasurable experience is always provided. In addition, the staff works together and communication with the customer is a primary concern and expedient. More

by ddmkrawiec Verified Customer Verified Customer

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So far so good. Thanks to Tom (sales) for his follow-through to ensure customer service! follow-through to ensure customer service! More

by suhoski Verified Customer Verified Customer

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This is the best car buying experience I have ever had!! Every person was exceptional from our first contact in finding the desired model, in a fair price, and a delivery to the airport upon arrival from th Every person was exceptional from our first contact in finding the desired model, in a fair price, and a delivery to the airport upon arrival from the West Coast. More

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Wow such a great experience buying a car from this dealer. I appreciated how Evan worked with me over the phone and through text messages to make the process convenient for me. He also respected that dealer. I appreciated how Evan worked with me over the phone and through text messages to make the process convenient for me. He also respected that I had done my research and budgeting. Everyone I came in contact with at this dealership was kind and collaborative. I would really recommend working with them! More

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Excellent Experience - 2017 Subaru Crosstrek Fantastic buying experience. We live 1 1/2 hrs away and had a family emergency at our scheduled time of pick up. Brattleboro Subaru did everything p Fantastic buying experience. We live 1 1/2 hrs away and had a family emergency at our scheduled time of pick up. Brattleboro Subaru did everything possible to make things go quickly and smoothly so we could tend to more important matters. Thanks to our sales representative Tom McFeeley who made things happen and assure they would be there for us. More

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Amazing experience!! Last weekend my husband and I took a drive from upstate NY to pick up our Subaru Forester from Brattleboro Subaru. From start to finish an amazing, e Last weekend my husband and I took a drive from upstate NY to pick up our Subaru Forester from Brattleboro Subaru. From start to finish an amazing, enjoyable car leasing experience!!! Yes, I am using enjoyable and car leasing in the same sentence. Our first contact via the internet was with Mike Masters. It was a quick negotiation and lock on a priced (great one at that) with no gimics, nonsense or games. Within 48 hours we were greeted at the door by Tom McFeeley who was awaiting our arrival. He finalize our sale and gave us a thorough introduction to our new vehicle. I really appreciated the time and attention he took to be sure we were familiar with our vehicle before leaving the dealership. We wrapped up our financial portion with Jason Posternak who helped us navigate and finalize our lease in a well organized and thorough fashion. Before we departed we were greeted by Luke Higley, general manager, who made sure we were comfortable and well satisfied with our experience. Everyone else we meet along the way was friendly and courteous, and the dealership made us feel relaxed like we were visiting old friends. New York dealerships should take a page from Brattleboro Subaru's customer service handbook. I would highly recommend everyone take the drive to visit Brattleboro Subaru, it is well worth your time. I look forward to visiting them in the future when I am ready to make my next purchase. More

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Great First Time Car Buying Experience! Tom McFeeley is a class act, and a very honest man. I knew from the start that I wanted to buy my car from him after a very positive experience speak Tom McFeeley is a class act, and a very honest man. I knew from the start that I wanted to buy my car from him after a very positive experience speaking with him when I walked into the dealership, but I shopped around for the best price at nearby dealerships, and he was able to undercut the best offer I received. I also was a first time car buyer, and purchased a 2017 Subaru WRX, despite having NO experience driving manual. We made it part of the deal that Tom would teach me how to drive my new car, and he followed through and was willing (it took guts!) to teach me how to drive for two hours after he got off work on a Friday! This just shows the kind of guy Tom is. Although I haven't interacted with many car salesmen, I have trouble believing they are as trustworthy and pleasant to do business with as Tom. I would highly recommend him to anyone looking to purchase a Subaru in the VT/NH area. More

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