Tom Matthews

Tom, the service manager and his team are fantastic. He is an expert at his craft and honest. He is an expert at his craft and honest. More

by EMMANUEL.BAILEY Verified Customer Verified Customer

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Tom always provides excellent customer service. He is very knowledgeable and a delight to work with. He is very knowledgeable and a delight to work with. More

by Nana O. Verified Customer Verified Customer

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Mr. Tom Matthews was really helpful when I went there. He was knowledgeable and assisted with getting my problem solved in a timely manner! was knowledgeable and assisted with getting my problem solved in a timely manner! More

by OLANIYITAYO Verified Customer Verified Customer

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Work completed on time & within the estimated time Car returned clean and all repairs completed satisfactorily returned clean and all repairs completed satisfactorily More

by rginsberg Verified Customer Verified Customer

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Great visit- they found the issue and repaired. I was in and out! Great people- Great Service I was in and out! Great people- Great Service More

by EBARTON10 Verified Customer Verified Customer

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This is great place to have your vehicle service! A very courteous and professional team! A very courteous and professional team! More

by CARTERLIONEL02 Verified Customer Verified Customer

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Tom Matthews and team are great! Very personable and pays attention to detail. As long as my car is under warranty, JLR of Clarksville will have my business! Very personable and pays attention to detail. As long as my car is under warranty, JLR of Clarksville will have my business! More

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Unprofessional Conduct, Rudeness,Disrespect:,Lost Trust,,,For a dealership, professionalism is crucial for building long-term customer relationships. A courteous and respectful approach ensures custo Trust,,,For a dealership, professionalism is crucial for building long-term customer relationships. A courteous and respectful approach ensures customers feel valued, fosters loyalty, and enhances the dealership's reputation. Dealerships should prioritize: Customer Service- Training employees with the skills to handle diverse customer interactions respectfully. Transparency,(which you don't have)Communicate clearly and honestly to build trust. More

by DANNY1350 Verified Customer Verified Customer

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The service department at Jaguar Land Rover West Columbia is just the best. Always friendly and efficient is just the best. Always friendly and efficient More

by CARSOFCOLUMBIA Verified Customer Verified Customer

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Great Service. Nothing more to say. Don't make me fill this out more or I won't answer. Nothing more to say. Don't make me fill this out more or I won't answer. More

by nate.davis1 Verified Customer Verified Customer

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