Tom Matthews

First time at this Dealership and would say it was a good experience thus far...service writer Tom was respectful, and straight forward and offered multiple viable options and has exquisite customer service experience thus far...service writer Tom was respectful, and straight forward and offered multiple viable options and has exquisite customer service. Mechanic Technicians sent video texts about the process which I appreciated. More

by akwasia Verified Customer Verified Customer

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Service is always thorough, reliable and courteous. I also appreciate the transparency in service you can trust. I also appreciate the transparency in service you can trust. More

by MARISSAJOSIAH Verified Customer Verified Customer

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The Agent assisted me greatly in getting my tire changed with a car wash at the end of the service with a car wash at the end of the service More

by abunduw21 Verified Customer Verified Customer

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Every time I visit Jaguar Land Rover West Columbia I have nothing but good things to say! have nothing but good things to say! More

by SPRINGPROMISE Verified Customer Verified Customer

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Tom is the best service advisor I’ve ever had, a total professional. Highly recommend professional. Highly recommend More

by bobrdld Verified Customer Verified Customer

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Tom was great. Better than this rating app. All problems were addressed. Several successful visits with this group. Better than this rating app. All problems were addressed. Several successful visits with this group. More

by BRIANPETTIT Verified Customer Verified Customer

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I received excellent service from Tom in the service department. He is personable, thorough and knowledgeable. department. He is personable, thorough and knowledgeable. More

by KIM83 Verified Customer Verified Customer

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Outstanding service rep Tom and great quality of work, maintenance team, all in a timely matter. maintenance team, all in a timely matter. More

by rbutler23 Verified Customer Verified Customer

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I always receive excellent service from Tom and the staff at Jaguar Land Rover West Columbia. at Jaguar Land Rover West Columbia. More

by Nana O. Verified Customer Verified Customer

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I had a great experience the salesperson was very proactive kept me in the loop. And after taking delivery of my car I had one minor glitch and they promptly took care of it proactive kept me in the loop. And after taking delivery of my car I had one minor glitch and they promptly took care of it More

by 0007.wr Verified Customer Verified Customer

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