Tom Matthews

Jaguar Land Rover West Columbia has the best Service department in Maryland! The work by the Technicians is Outstanding! My Service Advisor Tom Matthews is the best! His knowledge, expertis department in Maryland! The work by the Technicians is Outstanding! My Service Advisor Tom Matthews is the best! His knowledge, expertise and professionalism are second to none! Anytime I take my car to Jaguar Land Rover West Columbia I am confident that my car is in the very best hands I will not take my car anywhere else! More

by Tami B. Verified Customer Verified Customer

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Got me in with no appt. Really was a great surprise. Appreciate them fixing the issue. Really was a great surprise. Appreciate them fixing the issue. More

by CHRIS.BEATTY Verified Customer Verified Customer

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Tom was very helpful with my situation. Unfortunately, due to issues beyond his control, my vehicle cannot be serviced, Tom was very professional throughout the ordeal. Unfortunately, due to issues beyond his control, my vehicle cannot be serviced, Tom was very professional throughout the ordeal. More

by raymond.bowen Verified Customer Verified Customer

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Great customer service ! !! I love how willing the team was to assist with the services and making sure all my needs were met! !! I love how willing the team was to assist with the services and making sure all my needs were met! More

by IBRAHIIM.DIAKITE Verified Customer Verified Customer

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We have been very pleased with the service department. They are prompt with their repairs. They are prompt with their repairs. More

by RJMASLO Verified Customer Verified Customer

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Amber provided exceptional service by communicating throughout the process.. Thank you very much gh gg throughout the process.. Thank you very much gh gg More

by kfew Verified Customer Verified Customer

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Great service department, no available rentals for extended service was disappointing, still like them a lot. extended service was disappointing, still like them a lot. More

by rbutler23 Verified Customer Verified Customer

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Experienced associates, welcoming GM, we've bought two vehicles from this dealership and have had two service experiences, all excellent and accommodating. Would recommend for Jaguar, Land Rover, and luxu vehicles from this dealership and have had two service experiences, all excellent and accommodating. Would recommend for Jaguar, Land Rover, and luxury vehicles generally. More

by Todd Verified Customer Verified Customer

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We use them for all our service and parts needs and their service is top notch! Would recommend to anyone! service is top notch! Would recommend to anyone! More

by MDCC Verified Customer Verified Customer

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Professional, and kept me up to date on the repair every step. The report was very thorough and did not push me to do repairs I can hold off. step. The report was very thorough and did not push me to do repairs I can hold off. More

by GWONG65 Verified Customer Verified Customer

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