Tom Matthews
Tom Matthews at Jaguar Land Rover of West Columbia
Refer Me

Tom Matthews

Senior Service Advisor

Jaguar Land Rover of West Columbia

12500 New Car Drive
Clarksville, MD 21029

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5.0
7 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

30 yrs, 8 mos

Specialties & Trainings

Land Rover Certified

Jaguar Certified

5.0

7 Reviews

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7 Reviews of Tom Matthews

November 15, 2024

Dealership Rating
Employee Rating

Great Service. Nothing more to say. Don't make me fill this out more or I won't answer. More

by nate.davis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus Dominguez

October 29, 2024

Dealership Rating
Employee Rating

I have always had a pleasant experience, I have been a customer for several years. More

by dls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Jenkins

October 17, 2024

Dealership Rating
Employee Rating

Best dealership. Very knowledgeable, and best customer service. I feel safe having my car after service. More

by BIKUNDIMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 14, 2024

Dealership Rating
Employee Rating

I have had such quality service every time I have needed work done on my car. More

by CARSOFCOLUMBIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2024

Dealership Rating
Employee Rating

Professional world class service. I felt like a vip customer . Service was excellent and in a timely fashion More

by JULIANH35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus Dominguez

October 06, 2024

Dealership Rating
Employee Rating

Service was very good and Tom Matthews is always good to work with and a pleasure too see. More

by JUNKCARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 02, 2024

Dealership Rating
Employee Rating

The service provided was well done. The communication of status, completion and payment due was clear and efficient. The service advisor was knowledgeable and great to work with. More

by benz93b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

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