Tom Matthews
Senior Service Advisor
Jaguar Land Rover of West Columbia
12500 New Car Drive
Clarksville, MD 21029
Dealership Experience
11 yrs
Industry Experience
30 yrs, 11 mos
Specialties & Trainings
Land Rover Certified
Jaguar Certified
26 Reviews
Write a Review26 Reviews of Tom Matthews
January 10, 2025
Amber provided exceptional service by communicating throughout the process.. Thank you very much gh gg throughout the process.. Thank you very much gh gg More
Other Employees Tagged: Marcus Dominguez, Amber Jenkins
January 08, 2025
Great service department, no available rentals for extended service was disappointing, still like them a lot. extended service was disappointing, still like them a lot. More
Other Employees Tagged: Marcus Dominguez, Amber Jenkins
January 05, 2025
Experienced associates, welcoming GM, we've bought two vehicles from this dealership and have had two service experiences, all excellent and accommodating. Would recommend for Jaguar, Land Rover, and luxu vehicles from this dealership and have had two service experiences, all excellent and accommodating. Would recommend for Jaguar, Land Rover, and luxury vehicles generally. More
Other Employees Tagged: Simone Durbin, Aria Teherani, Will Brown, Marcus Dominguez, Bradley Mace
January 03, 2025
We use them for all our service and parts needs and their service is top notch! Would recommend to anyone! service is top notch! Would recommend to anyone! More
Other Employees Tagged: Simone Durbin, John Goldring, Will Brown, Donald Bonsu, Marcus Dominguez, Mike Arata, Amber Jenkins, Tara Kitzinger, Bradley Mace
December 31, 2024
Professional, and kept me up to date on the repair every step. The report was very thorough and did not push me to do repairs I can hold off. step. The report was very thorough and did not push me to do repairs I can hold off. More
Other Employees Tagged: Marcus Dominguez, Amber Jenkins
December 28, 2024
An awesome dealership - very courteous, clean, professional and hospitable. The waiting area is accommodating however very sunny for the eyes. professional and hospitable. The waiting area is accommodating however very sunny for the eyes. More
Other Employees Tagged: Amber Jenkins
December 28, 2024
Work was done in a timely manner and everything is now fine. Thank you very much fine. Thank you very much More
Other Employees Tagged: Marcus Dominguez