Tom Matthews
Tom Matthews at Ken Ganley Westside Imports
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Tom Matthews

Subaru Love Encore

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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4.9
172 Reviews
4.9

172 Reviews

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172 Reviews of Tom Matthews

January 24, 2025

Dealership Rating
Employee Rating

Friendly professional and informativeā€¦. . I just needed a quick check on my tires and fluid level and Matt from service was kind enough to fit me in- thanks Matt! More

by JUNE_DEIDRICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Geraci, Jimmy Tran

Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 23, 2025

Dealership Rating
Employee Rating

Absolutely smooth process and everyone was super nice and actually listened to me with what I wanted. More

by KELLYHAMMOND89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyrstin Sparenga, Robert Brown

Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

December 31, 2024

Dealership Rating
Employee Rating

Amber was a joy! her knowledge and kindness was refreshing. No question was too small And she was so patient, because she had to deal with 4 of us because we brought More

by RICHARDKORDELESKI624
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown, Amber Dickens

Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

December 27, 2024

Dealership Rating
Employee Rating

Dylan was absolutely amazing, he got us to the price point we wanted to be at. Very kind and personable. More

by SKOVACH20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Cairelli

December 22, 2024

Dealership Rating
Employee Rating

Excelente servicio, me encanta que buscaron todas las alternativa para que me llevara un vehículo More

by MNV382
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Olesen, Asif Kassam

December 18, 2024

Dealership Rating
Employee Rating

Got a great deal at a great time driver by superior customer service. A top organization. More

by DANIEL.J.ARREDONDO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 08, 2024

Dealership Rating
Employee Rating

The Dealership offers excellent service and helpful staff. I have had good communication with the dealership since leasing my second Subaru in June 2024. Thank you. More

by FRANJSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jazmin Parks, Woody Tannous

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 05, 2024

Dealership Rating
Employee Rating

Great customer service experienced in both sales team and the service department staff. This is my third Subaru purchased, the last two at Ganley North Olmsted. More

by JMURRAY827
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 04, 2024

Dealership Rating
Employee Rating

Everyone was friendly enough, but seemed to be understaffed and sometimes we were waiting for a long time for someone to get back with us in our dealings with both the sales area and the service a More

by NICOLEDIETZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Candace Bargar

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you for your review. We appreciate your feedback. Sometimes we get a little busy and wait times can increase. We're sorry if you had to wait longer than expected. Your feedback helps us get better!

December 04, 2024

Dealership Rating
Employee Rating

The service was in neat and on time. Team is friendly. All my questions answered. More

by CAMILA.OREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review!

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