Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 48

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
496 Reviews
4.7

496 Reviews

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496 Reviews of Tom Lowther

August 31, 2023

Dealership Rating
Employee Rating

Both Kevin and Tom have offered really good service. They helped me to repair small dent on my new Toyota Sienna without charging any cost to it. More

by Adeeb C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Driebel

Sep 05, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 30, 2023

Dealership Rating
Employee Rating

Always a great experience for me, no complaints here! I would recommend to anyone of my friends or family! More

by JEFFREY.KLINGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 30, 2023

Dealership Rating
Employee Rating

Thomas was very honest. The mechanic was very thorough. It was a great experience. I did not have an appointment and needed to get my oil changed and tires rotated before I More

by ROUSEJEFFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 29, 2023

Dealership Rating
Employee Rating

Tom is a great listener, super personable and always professional. Overall everyone on the team is so nice! More

by yfaouzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 28, 2023

Dealership Rating
Employee Rating

Great service. Advised to take care of 30,000 mile services. Appreciated advice. Finished in good time. More

by Trucker Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 27, 2023

Dealership Rating
Employee Rating

Service was performed well and at a very good price with an emailed coupon. The staff was very friendly and the work was done very quickly. More

by MaDaHada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 27, 2023

Dealership Rating
Employee Rating

Great customer service everyone made me feel at home, and that I my truck was in good hands.. More

by T_MCRAYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski , Kevin Driebel, Matt Foti, Joshua Porter

Aug 28, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 23, 2023

Dealership Rating
Employee Rating

Tom is easy to work with and very personable. There was damage to my vehicle but it had nothing to do with Tom and he's doing his best to handle the situation. More

by AARONLUCENTE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 22, 2023

Dealership Rating
Employee Rating

Great service as always. Would highly recommend Heiser Toyota to family and friends! Everyone is friendly and always give great updates about your vehicle More

by Katie55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski , Kevin Driebel, Matt Foti, Joshua Porter

Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 22, 2023

Dealership Rating
Employee Rating

The place is very friendly and clean. Service was done very quickly. Unfortunately, I had an issue with my car service before at this site - one oil change was skipped due to "a gap betwe More

by YIFOBEB442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Jessica Phillips by phone at 414-357-2100 or by email at jphillips@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

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