Tom Larkin

I’m really sorry to write unpleasant experience with this dealer today and I’m still not believing that a dealer sending fake Quotation and asking customers to come for purchasing a car and confirming availa dealer today and I’m still not believing that a dealer sending fake Quotation and asking customers to come for purchasing a car and confirming availability but than when you get here they says sorry the car is not available our sending email and texting was completely doesn’t make sense. In addition making appointment for test drive at 10:00am but when the customer get to the dealership from long distance LA and waste a day to make deal that has been done almost 90% online than the dealership says sorry that the car is not available so put yourself instead of me and think if it happens with you then what will you do? I’m sorry to say that but unfortunately I realized miss management and unqualified people leading this dealership which is not aware of his dealership stocking and what’s going on there . Regarding this situation I’m not just writing this review and attaching evidences and supporting documents from dealer, I will share my unpleasant experience with BBB ,other organizations and Toyota customers feedback review as well as dealership google reviews. Hope my feedback brings different perspectives on dealership for customers and management. Not appreciated at all and never recommend anyone to come here or deal with it. More

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I had a fantastic experience working with James Contreras at the Toyota dealership. He helped me purchase my 2023 Tacoma and made the process smooth and enjoyable. I highly recommend his services to anyone i at the Toyota dealership. He helped me purchase my 2023 Tacoma and made the process smooth and enjoyable. I highly recommend his services to anyone in search of a new car. More

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Tom is knowledgeable on all Toyota vehicles and products, and he answered all my questions on the purchase of my 2022 Toyota Avalon Touring Sedan. Thank you, Tom, for making my time at Mossy Toyota a positiv and he answered all my questions on the purchase of my 2022 Toyota Avalon Touring Sedan. Thank you, Tom, for making my time at Mossy Toyota a positive and superb experience. It was a delight meeting you and your “A-Team!!” Thanks for making it happen!! More

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How can I even explain the experience that I had with Tom and Mark other than disgusting, dishonest and unbelievably unprofessional. I had been texting with them for days and had an appointment at 1:30 today and Mark other than disgusting, dishonest and unbelievably unprofessional. I had been texting with them for days and had an appointment at 1:30 today to look at a car for my mom. However, when my mom's current car tire blew (1.5 hours away), I had to drive to get her. I immediately called and texted to reschedule for 4pm. They confirmed the new time. after getting her and my little sister, we rushed to the dealership. We hopped in the car and went for a test drive knowing we would buy it when we got back. BUT that's where the nightmare began. As soon as we got back from the test drive, we were told that the card had sold!!! How did they not know that 15 mins before? How do the sales people not communicate? why did they string be along to where I just drove 3 hours to get to our appointment for this specific car that we've been communicating about for days for my mom? And they didn't have the respect to tell me that the car wasn't available? i did get upset at the salesmen because it's their job to sell cars that are available! Tom and Mark are scammers to a "T". More

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Tom is professional & smart- a joy to work with. His response time & accuracy was excellent. I would recommend him to my closest friends and know they would get the best service possible. response time & accuracy was excellent. I would recommend him to my closest friends and know they would get the best service possible. More

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Tom larkins is an awesome salesman .he is very nice very professional.went there to see the XSE Camry Toyota and I’m looking fir blue color but he lest us drive the gray XSE .and after that I said if he cou professional.went there to see the XSE Camry Toyota and I’m looking fir blue color but he lest us drive the gray XSE .and after that I said if he could order me a blue one he said he well .he said I wanna show you other car that might get interested so he bring me the TRD Camry and that point I change my mind I said to him I want that.he know how to please the costumer .I’m glad that he bring that out .I got the TRD.he’s really nice and awesome.with Robin there team are really very good. Yeah I’m looking at accord race me .I’m really satisfied on he’s excellent service.. More

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Great people here at this Toyota. Tom L. went out of his way to notify me of a Corolla that they received after a prior one sold before I could take a look at it. I had an easy going and great experience fr way to notify me of a Corolla that they received after a prior one sold before I could take a look at it. I had an easy going and great experience from the moment I pulled in the lot, to the moment I pulled out in my new (to me) 2016 Corolla. I would definitely come back to this dealership to work with Tom L. More

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Tom was helpful and transparent in his dealings with me. He gave me an honest price and didn't try to play games. He took the time to show me how to use the features on my new car after my purchase. He gave me an honest price and didn't try to play games. He took the time to show me how to use the features on my new car after my purchase. More

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I had a great experience at this dealership! I got my new car thanks to Tom Larkin, who was incredibly helpful, friendly, and knowledgeable! Stacey helped me with financing and paperwork and was great to cha car thanks to Tom Larkin, who was incredibly helpful, friendly, and knowledgeable! Stacey helped me with financing and paperwork and was great to chat with. I was initially wary about going to a dealership during the pandemic, but I felt very safe - the dealership was very clean and had a great environment. I would absolutely recommend this to anyone looking to buy a car! More

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Had a great experience purchasing a Camry .Tom was very easy going and very thorough with explaining everything. Percey was also very helpful. Thank you easy going and very thorough with explaining everything. Percey was also very helpful. Thank you More

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