164 Reviews
Write a ReviewDealership Experience
11 yrs
Industry Experience
39 yrs, 6 mos
Languages Spoken
English
164 Reviews of Tom Kiernan
July 30, 2024
Great service department, always treated well and professionally. Maintenance and repairs are always completed perfect! professionally. Maintenance and repairs are always completed perfect! More
Other Employees Tagged: Jerry Pagliassotti
June 27, 2024
All the Customer Service agents are friendly and helpful. They understand I'm on a budget and answer all of my questions while providing knowledgable and trusting advice. In the words of the kids these days They understand I'm on a budget and answer all of my questions while providing knowledgable and trusting advice. In the words of the kids these days "would service here again" More
Other Employees Tagged: Jerry Pagliassotti, Paul Mendoza , Jusin Moore
November 17, 2022
Great Customer Service from Jerry and everything is always explained clearly. And I got a great promotional deal when I was there. Will continue to use this dealership. always explained clearly. And I got a great promotional deal when I was there. Will continue to use this dealership. More
Other Employees Tagged: Jerry Pagliassotti , Erick Carrillo
November 08, 2022
Service Is quite hasty and efficient. Tom is great and very informative. Clean public areas. Tom is great and very informative. Clean public areas. More
Other Employees Tagged: Jerry Pagliassotti , Erick Carrillo
October 31, 2022
Tom is a great service advisor giving concise and honest assessment of the service needed for the vehicle. The estimated time frame of the vehicle being ready is always spot on. I always recommend Tom to ot assessment of the service needed for the vehicle. The estimated time frame of the vehicle being ready is always spot on. I always recommend Tom to other Infiniti owners. More
October 14, 2022
I have always used Tom as my service advisor at Infiniti of Mission Viejo. It's the dealership that I purchased my car and continue to get great customer service from the team. Tom is friendly and works w of Mission Viejo. It's the dealership that I purchased my car and continue to get great customer service from the team. Tom is friendly and works with you on what is needed for your vehicle. First class guy. More
October 14, 2022
The people at this dealership are the best, you come away feeling comfortable about the work they do. You aren’t thinking that they are taking advantage of you like some other dealerships I have done busines feeling comfortable about the work they do. You aren’t thinking that they are taking advantage of you like some other dealerships I have done business with. More
Other Employees Tagged: Jerry Pagliassotti , Erick Carrillo