Tom Iles
Tom Iles at Coulter Cadillac Buick GMC
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Tom Iles

Pre-Owned Sales Manager

Coulter Cadillac Buick GMC

1188 E Camelback Road
Phoenix, AZ 85014

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4.8
25 Reviews
4.8

25 Reviews

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25 Reviews of Tom Iles

November 25, 2024

Dealership Rating
Employee Rating

The dealership is always clean and everyone is polite and attentive. You can tell that they care about everyone who walks through the doors. More

by Ginger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Holliday, Will Lane

Nov 26, 2024

Coulter Cadillac Buick GMC responded

Thank you! Paul Glans GM

August 25, 2024

Dealership Rating
Employee Rating

Jon Bierd was great. Very friendly and very responsive. Answered all my questions and concerns and followed up with me on a regular basis. I would highly recommend him if More

by La.awilson15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Bierd , Jeffrey Bonner

Aug 28, 2024

Coulter Cadillac Buick GMC responded

Thank you for this review and your business. I'm consistently proud of our TEAM! Paul Glans GM

March 10, 2024

Dealership Rating
Employee Rating

I had a wonderful experience with Andrew Emerson purchasing my new GMC Yukon. He went over all of the features thoroughly and was very transparent on all pricing. I highly recommend Andrew and the r More

by Car guy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Paul Glans, Andrew Emerson , Michael Anderson

January 07, 2024

Dealership Rating
Employee Rating

Jon, Tom, Wes, and will were a great help and made this process very easy More

by cammoser16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wes Pogue, Jon Bierd

Jan 07, 2024

Coulter Cadillac Buick GMC responded

Thank you so much for your kind words and your business. So very proud of the team at Coulter Phoenix. Paul Glans GM

November 08, 2023

Dealership Rating
Employee Rating

The dealership was great from start to finish. Jon in sales, Tom the manager and Jeff in finance. Professional through and through. More

by Jsouders71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Bierd

Nov 08, 2023

Coulter Cadillac Buick GMC responded

Thank you for your kind words! We are fortunate to have a great TEAM! Paul Glans GM

October 29, 2023

Dealership Rating
Employee Rating

I worked with Jessie Otanez and his manager, Tom, on getting the right car for me. They were both very knowledgeable and very friendly. They were very straightforward and didn't play games. I got a grea More

by ryan.salyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Otanez

Oct 30, 2023

Coulter Cadillac Buick GMC responded

Tom our used car Director and Jesse our sales person are two wonderful individuals. They are dedicated to their profession. Thank you for your kind words and your business. Paul Glans GM

October 11, 2023

Dealership Rating
Employee Rating

Jesse and Tom were great a pleasure to meet and deal with The owners can be proud of standard they exemplify Thanks More

by Mcpenns112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Otanez , Tom Lane

Oct 14, 2023

Coulter Cadillac Buick GMC responded

I'm so proud of Team Coulter! All the employees you mentioned are always so willing to go the extra mile. Thank you, Kind regards, Paul Glans GM

October 05, 2023

Dealership Rating
Employee Rating

Tom Iles, Mark Martino, and Will Lane were excellent in helping us with our Buick purchase. In fact, we came back three days later and bought a second Buick. They were patient answering any questions we More

by Mike and Dawn S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Martino - 5 stars; Will Lane (Finance) - 5 stars

Oct 05, 2023

Mike and Dawn S. responded

The Coulter team we worked with (Tom Iles, Mark Martino, and Will Lane) were second to none in their knowledge, understanding, patience, professionalism, and attention in the purchase of our new Buick.

September 10, 2023

Dealership Rating
Employee Rating

Best customer service ever. I had a problem and made them aware and they jumped through hoops to help me and make me a lifetime customer. More

by pattylakeelmo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 11, 2023

Coulter Cadillac Buick GMC responded

Thank you for your business and your kind words. We appreciate you! Paul Glans GM

August 28, 2023

Dealership Rating
Employee Rating

Very professional, very considerate, no hassle and no pressure. This dealership is by far the best in the whole metro Phoenix area. Our salesman was Jon Bierd who didn’t hesitate to answer any questions More

by Samantha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Bierd, Onan Tabardillo

Aug 29, 2023

Coulter Cadillac Buick GMC responded

Wow! Thank you for this review! I am fortunate to have such an amazing team. Jon, Onan and Tom are true professionals and truly care about our customers. We hope you enjoy your GMC. Kind regards, Paul Glans GM

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