Tom Hicks
Tom Hicks at Five Star Ford Lincoln
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Tom Hicks

Finance Manager

Five Star Ford Lincoln

900 Russell Parkway
Warner Robins, GA 31088

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35 Reviews
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35 Reviews

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35 Reviews of Tom Hicks

August 24, 2023

Dealership Rating
Employee Rating

Mr Hicks is an established gentleman. He will make it work. I wish I would have found him sooner throughout my vehicle ventures. Not only five star but FORD should be proud to have suc More

by redmist922
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 25, 2023

Five Star Ford Lincoln responded

Our Sales Team appreciates you taking the time to leave us this feedback. We are overjoyed to know that you had such a pleasant experience with us. Thank you for choosing Five Star Ford Lincoln. We hope to work with you more in the future.

June 08, 2023

Dealership Rating
Employee Rating

Tom Hicks is an outstanding salesman. No pressure and honest. Best buying experience in a long time. Customer service is still alive with this dealership. Thanks. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2023

Five Star Ford Lincoln responded

Thank you, David, for your wonderful rating and review! It is elating to know that you received outstanding customer service from our Sales Team. We hope to work with you more in the future here at Five Star Ford Lincoln.

December 06, 2020

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I did my "homework" on price for my new f-150;talking to 10 different dealers. 5 star had the lowest price right out the gate. I drive to the dealership and met Tim Denton, he made the entire buying proce More

by stacy selph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Denton

Dec 07, 2020

Five Star Ford Lincoln responded

Stacy, thank you for the positive feedback! We are happy to know that you had a 5-star car-buying experience with us and with the help of our team, especially Tim. We appreciate you recommending us and we welcome you to the Five Star Ford Lincoln family!

August 14, 2020

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Employee Rating

I come here every time I have an issue with my vehicle, the service department is always very professional and friendly. I would 100% recommend this dealership to my friends and family. More

by MyCarHatesMe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Al Ellis, Joshua Thompson , Service Manager Ken,

Aug 15, 2020

Five Star Ford Lincoln responded

We appreciate the excellent review! Let us know if there is anything else we can help you with. We look forward to working with you again!

June 22, 2020

Dealership Rating
Employee Rating

Kenny Harris was great, no pressure it took to long to get to finance and the paperwork. Was there 3 hours for the hole thing More

by Guy.parker
Recommend Dealer
Yes

Other Employees Tagged: Elvis Randolph , Kenny Harris

Jun 23, 2020

Five Star Ford Lincoln responded

Guy, thank you for taking the time to share your pressure-free experience with Kenny! Enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road!

May 18, 2020

Dealership Rating
Employee Rating

Thomas Hicks was a pleasure to work with, very knowledgeable and explain the process very well.He help me with some saving that I didn't know I had coming. More

by Mann
Recommend Dealer
Yes
May 19, 2020

Five Star Ford Lincoln responded

We are positive Tom will appreciate your wonderful comments for his level of care. Thank you so much for sharing your feedback. We are always happy to help. Let us know if we can do anything else!

May 18, 2020

Dealership Rating
Employee Rating

Attentive staff, no hidden agenda refreshing experience, no pressure sales. Thomas Hicks was very knowledgeable and informative of the options available. My best buying experience. More

by mike-disney
Recommend Dealer
Yes
May 19, 2020

Five Star Ford Lincoln responded

Hi Mike, Congratulations on your purchase! Thomas is definitely an outstanding team member and he'll appreciate your kind comments about your experience. Please feel free to reach out if we can assist with anything else. Our team is always happy to help!

May 14, 2020

Dealership Rating
Employee Rating

I was sent to Five Star Ford Lincoln by a co-worker. I went in that day to look at a vehicle that I was interested in. Tom Hicks was very professional he got me a great deal. He had to deal with me for tw More

by Charlineconey16
Recommend Dealer
Yes

Other Employees Tagged: Tom Hicks

May 15, 2020

Five Star Ford Lincoln responded

Charline, thank you for taking the time to write a positive review! We are happy to hear Tom was able to help you find a great car and was able to make the overall experience at our dealership great. If you ever need help with your new ride, feel free to give us a call!

May 02, 2020

Dealership Rating
Employee Rating

This was my first time buying a Ford vehicle. My sales rep. Tom Hicks and Sales Manager Elvis Randolph were very professional. Best experience ever! More

by shalamar.n.bloodworth
Recommend Dealer
Yes

Other Employees Tagged: Elvis Randolph , Hugo

May 03, 2020

Five Star Ford Lincoln responded

Thank you for the five-star review! We are so glad that our team could provide you with a great experience. Please let us know if there is anything else that we can do for you.

April 30, 2020

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Employee Rating

Buying a new Ford truck experience Salesman Manager Elvis Randolph went out of his way to help our total buying experience. He even brought the truck to our house and we sat outside in More

by georgep194
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elvis Randolph

May 01, 2020

Five Star Ford Lincoln responded

Thank you for the great review, George! We will be sure to thank Elvis for providing you with excellent service. We look forward to working with you again!

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