Tom Fratantuono

we have bought vehicles from paul masse for several years...always excellent.....service and sales are excellent years...always excellent.....service and sales are excellent More

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Absolutely thrilled with my experience at Paul Masse GMC (south)! From the moment I walked in, I was impressed by the immaculate cleanliness and inviting atmosphere of the showroom. The attention to detail (south)! From the moment I walked in, I was impressed by the immaculate cleanliness and inviting atmosphere of the showroom. The attention to detail is evident, making it a pleasant environment to explore their impressive selection of vehicles. My salesman, Thomas Fratantuono, was outstanding. He was incredibly knowledgeable, patient, and genuinely committed to helping me find the perfect car. He took the time to understand my needs and guided me through the options without any pressure. His professionalism made the whole process enjoyable and stress-free. The management team also deserves a shout-out for their evident dedication to customer satisfaction. They were approachable and made sure everything ran smoothly from start to finish. It’s clear that creating a positive experience for customers is a top priority for everyone at Paul Masse. I couldn’t be happier with my GMC Acadia Denali and highly recommend this dealership to anyone looking for exceptional service and a fantastic selection of vehicles. Thank you for making my car-buying experience a memorable one! More

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Absolutely thrilled with my experience at Paul Masse! From the moment I walked in, I was impressed by the immaculate cleanliness and inviting atmosphere of the showroom. The attention to detail is eviden From the moment I walked in, I was impressed by the immaculate cleanliness and inviting atmosphere of the showroom. The attention to detail is evident, making it a pleasant environment to explore their impressive selection of vehicles. My salesman, Tom, was outstanding. He was incredibly knowledgeable, patient, and genuinely committed to helping me find the perfect car. He took the time to understand my needs and guided me through the options without any pressure. His professionalism made the whole process enjoyable and stress-free. The management team also deserves a shout-out for their evident dedication to customer satisfaction. They were approachable and made sure everything ran smoothly from start to finish. It’s clear that creating a positive experience for customers is a top priority for everyone at Paul Masse. I couldn’t be happier with my purchase and highly recommend this dealership to anyone looking for exceptional service and a fantastic selection of vehicles. Thank you,Paul Masse, for making my car-buying experience a memorable one! More

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The service is excellent and Tom Frat our sales person was extremely helpful and knowledgeable. was extremely helpful and knowledgeable. More

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Tom Frat is best salesperson! He made the prices so quick, easy and stress free! He made the prices so quick, easy and stress free! More

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Working with Tom Fratantuono has been a most refreshing experience as Tom is easy to work with and approaches the sales process as it should be with the customer being number one which is so absent at many experience as Tom is easy to work with and approaches the sales process as it should be with the customer being number one which is so absent at many businesses today. His professionalism, knowledge of the product, and overall expertise shine in every aspect of a car purchase starting with the initial introduction, throughout the sales process, and the delivery of the vehicle. He followed up on post-delivery to ensure that all was good and wanted to ensure that we were comfortable with the vehicle and to let us know if we had questions not to hesitate to call him. The process is also a testament to the Paul Masse Buick/GMC business model which is a first-class organization with an exemplary service department. I would like to also give kudos to Ali and Jorge for their assistance in the process. This is the third vehicle I have purchased from them. We look forward to a continued relationship with them. Thank you! Bill and Chris More

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Would recommend to anyone purchasing a vehicle. Tom made the process so quick and easy and I will continue to buy all my future vehicles from him. Tom made the process so quick and easy and I will continue to buy all my future vehicles from him. More

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I am changing my original review because I jumped the gun!! Rick Mignanelli (GM) and his team went above and beyond to make me a satisfied customer. All I will say is it was top notch customer service. gun!! Rick Mignanelli (GM) and his team went above and beyond to make me a satisfied customer. All I will say is it was top notch customer service. Thanks again and I apologize for not allowing you to do what you do best and that is why I will be back! Exceptional work Rick thank you again!!! More

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Never used this dealership prior to this month. I was referred by a friend to talk to Tom Frat. I was not steered wrong. Nice guy and he knows his stuff. Go check them out. I did, and then left I was referred by a friend to talk to Tom Frat. I was not steered wrong. Nice guy and he knows his stuff. Go check them out. I did, and then left with a new Sierra. More

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Best dealership with the best salesman Tom frat. Always knows exactly what we want for a vehicle and looks out for our needs all the time!! Tom is truly an asset to your company!Tom is extremely kno Always knows exactly what we want for a vehicle and looks out for our needs all the time!! Tom is truly an asset to your company!Tom is extremely knowledgeable about the vehicles he is selling, explains all the options and takes care of you like family. There are numerous reasons why we keep coming back to Paul Masse and Tom is number one!!!please recognize him for everything he does for the customer he is definitely the “ultimate Denali” of salesmen!thank you Tom! More

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