Tom Dawson

I've never had a problem with this dealership. They always do my oil changes, and I haven't been disappointed. The staff, for what I know, is always nice. They always do my oil changes, and I haven't been disappointed. The staff, for what I know, is always nice. More

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I had an oil change there on 7/20/2024. Have had no problems having my Equinox serviced there, until that visit. I started noticing oil spots in my driveway, had my son pop the hood on it Have had no problems having my Equinox serviced there, until that visit. I started noticing oil spots in my driveway, had my son pop the hood on it and immediately saw the problem, the dipstick was not seated and oil was being thrown all over the engine and in my driveway.. not happy about that at all. Will call the dealership to speak to someone about this. More

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Working with Carlos on getting the truck I wanted and getting the monthly payments where I wanted was a very good experience. I would recommend others to Fitzgreald getting the monthly payments where I wanted was a very good experience. I would recommend others to Fitzgreald More

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I'd just like to say that I was very pleased with the service of my truck. They took time to clean the snow off and even left it smelling fresh when it was returned. I will be back! service of my truck. They took time to clean the snow off and even left it smelling fresh when it was returned. I will be back! More

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The dealership resolved the problem we had with our vehicle and followed up on concerns we had telephonically. We are pleased with the service we received. vehicle and followed up on concerns we had telephonically. We are pleased with the service we received. More

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We brought our car in for problems starting it and a seat belt light that was on. We were charged $270.00 for separate diagnostic tests and got no answers. This is not an acceptable level of service and we belt light that was on. We were charged $270.00 for separate diagnostic tests and got no answers. This is not an acceptable level of service and we shall not return. More

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Great Service Staff - Tom's the Best Tom Dawson has been great to work with for our three GM vehicles 2007 and two 2008 models. The usual problems that crop up after a decade of service, Tom Dawson has been great to work with for our three GM vehicles 2007 and two 2008 models. The usual problems that crop up after a decade of service, these vehicles have basically been tanks, but when a part wears out or a diagnostic light flashes, Tom's always been there to provide trusted service and the quality we've come to expect from the Fitzgerald Group. More

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Great person to work with ,make purchase, very accommodating Good person to help a decent purchase and overall had a good experience. I will definitely consider making another purchase and would recommend to oth Good person to help a decent purchase and overall had a good experience. I will definitely consider making another purchase and would recommend to others More

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Best in the Business We found ourselves not only buying a new Chevy Equinox because my wife's car got totalted but less than a month later buying a used Nissan Sentra beca We found ourselves not only buying a new Chevy Equinox because my wife's car got totalted but less than a month later buying a used Nissan Sentra because my SUV died. Everyone was prompt courteous and professional. Jason went above and beyond to help us. Anyone would be glad to be a patron. More

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Rude Staff Unfortunately a few of the staff members are short and rude. To say the very best, they are lacking costumer survive. They claim to strive on good ser Unfortunately a few of the staff members are short and rude. To say the very best, they are lacking costumer survive. They claim to strive on good service? No. It would help your department if you sent your staff to a customer service class or two. Most of the clients that call you are lacking knowledge on the services they need. Especially with the growing changes. To be rude show's your ignorance worst than the customer who is uninformed. More

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