Tom Craig

Despite my numerous attempts over this past week, David nor any of his colleagues have attempted to reach out to me. This despite assurances of four employees to the contrary. I submitted a credit applicat nor any of his colleagues have attempted to reach out to me. This despite assurances of four employees to the contrary. I submitted a credit application last Wednesday and was advised that someone in finance would reach out. As of today, August 10, 2024, NO ONE has given me so much as a courtesy call to advise the status of my deal. I went so far as to ask for the GM's name. I reached out to her, and received a two sentence response advising she could not help me. Her reply, " I cannot help you. You are contacting the wrong person." The person I wrote to in total desperation, was the person I was told was the GM. And instead of representing the dealership, this individual perpetuated exactly what I have been experiencing this entire week. I am amazed that the overwhelming reviews on Google are positive. I question the sources given my experience this past week. More

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