Tom Cole | Page 6
Variable Operations Manager
Acura Columbus
4340 West Dublin Granville Road
Dublin, OH 43017
101 Reviews
Write a Review101 Reviews of Tom Cole
July 05, 2023
They sold me a car without any floormats at all and gave me no compensation. It was also missing one of the keys. I was told there wasnt anything the salesman could see wrong with it. When i got there I fou me no compensation. It was also missing one of the keys. I was told there wasnt anything the salesman could see wrong with it. When i got there I found damage on 3 of the 4 rims. I found 2 dings after I purchased and they cleaned the outside. Im hoping these can be worked on with all the other problems. Now I have to drive 2.5 hours, one way, to get all these problems fixed. Luckily I can do then when I go to the Ohio State fair in a few weeks but the courtesy cars have no availability those dates. So i may habe to rent a car out of pocket? Im not happy and wouldn't recommend this dealer to anyone at for used cars. The car was a great deal and I really liked the finance guy. Updates: I've never had a dealership right so many wrongs in one day. Everything was taken care of with the exception of one small ding on passenger side D Pillar that I'm still waiting to hear back on. They did a fantastic job of going above and beyond. More
Other Employees Tagged: Jonathan Gray , Matthew Williams
June 17, 2023
This dealership was very friendly and got my deal done in a very timely manner a very timely manner More
Other Employees Tagged: Steve Ault, Ian Quick, Francesco Gregory, Vaughn Lockett, Greg Brown , Jason Bayly, Antonio Gonzalez, Sam McHale
May 02, 2023
I can’t say enough about how Sam MCHale and. Tom Cole truly worked with us on finding us the best deal to fit our needs and truly helping us through the process. This is now the forth vehicle we Tom Cole truly worked with us on finding us the best deal to fit our needs and truly helping us through the process. This is now the forth vehicle we have purchased from them, the last one we don’t even live in the state anymore, we venture 400 miles to work with them. More
Other Employees Tagged: Sam McHale
April 29, 2023
The team helped get me into my dream car! Will be sending all my family to Acura Columbus for all of our vehicle needs! Thank you all for the awesome car buying experience! Will be sending all my family to Acura Columbus for all of our vehicle needs! Thank you all for the awesome car buying experience! More
Other Employees Tagged: Steve Ault, Vaughn Lockett , Adam Hannah
April 20, 2023
We travel all the way from CLEVELAND to purchase cars from Acura Columbus. My wife and I recently purchased our second car from this dealership. The outstanding customer service and excellent pricing m from Acura Columbus. My wife and I recently purchased our second car from this dealership. The outstanding customer service and excellent pricing make the trip well worthwhile. Steve Ault, Tom Cole and the rest of the team do an exceptional job. Treg in the finance department got us a great loan rate. At Acura Columbus customer service is not just a slogan, it's a way of life. We highly recommend them. More
Other Employees Tagged: Steve Ault , Treg Blagg
April 05, 2023
The experience was great! Everyone was very friendly and welcoming. I sincerely appreciate them helping me out getting my other vehicle safely back home. Everyone was very friendly and welcoming. I sincerely appreciate them helping me out getting my other vehicle safely back home. More
Other Employees Tagged: Steve Ault , Adam Hannah
March 27, 2023
Excellent, friendly staff who you can reach out to whenever you need them. Buying my 2023 TLX Type-S was easy and fun. Every time I have a question, I reach out to my salesman Vaugh Lockett who always whenever you need them. Buying my 2023 TLX Type-S was easy and fun. Every time I have a question, I reach out to my salesman Vaugh Lockett who always answers my questions with whatever I need. Also Treg Blagg and Clay have been super helpful when it comes to getting financial and warranty info. Great team at Acura Dublin More
Other Employees Tagged: Clayton Prescott, Vaughn Lockett , Treg Blagg
March 24, 2023
My experiences with this dealer have always been positive. They are low pressure and straight forward.They instill a level of trust in dealing with them. positive. They are low pressure and straight forward.They instill a level of trust in dealing with them. More
Other Employees Tagged: Steve Ault, Ian Quick, Eric Loring , Adam Hannah
March 18, 2023
I was just going in for a cash offer on my ‘19 ILX and walked out with a ‘23 TLX ASPEC. Greg and the team at Acura Columbus are fair, respectful, and all around good honest people. walked out with a ‘23 TLX ASPEC. Greg and the team at Acura Columbus are fair, respectful, and all around good honest people. More
Other Employees Tagged: Greg Brown , Treg Blagg
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