Tom Capps
Tom Capps at Heritage Cadillac
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Tom Capps

Sales Consultant

Heritage Cadillac

303 W Roosevelt Rd
Lombard, IL 60148

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103 Reviews

Cadillac Crest Club Member

Dealership Experience

13 yrs, 4 mos

Industry Experience

37 yrs, 6 mos

Languages Spoken

English English

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103 Reviews

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103 Reviews of Tom Capps

December 06, 2022

Dealership Rating
Employee Rating

Burell is always professional, couteous and clear in his communications. THere are never suprises and he provides service that gets you in and out as quickly as possible. More

by jeffl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Burrell Henry

November 16, 2022

Dealership Rating
Employee Rating

Tommy Capps is the best. He has taken care of my parents cars for years. He even visited my elderly parents home to program the Garage door for them. Great guy, best deals an More

by bbaird
Sales Price Transparency
Recommend Dealer
Yes

October 27, 2022

Dealership Rating
Employee Rating

Always a wonderful experience! I really appreciate the high level of professionalism, friendly service, and extra care. Consistently outstanding! More

by anderson623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Ammerman, Burrell Henry , Mary and others at the desk.

July 28, 2022

Dealership Rating
Employee Rating

excellent service, Tommy Capps and Mark in service are the best to deal with for my needs More

by GREG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Brennan

July 28, 2022

Dealership Rating
Employee Rating

Tom Capp is amazing. So helpful and knowledgeable. I highly recommend him and heritage Cadillac! More

by Romanelli5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 25, 2022

Dealership Rating
Employee Rating

Always have had a great service experience at this dealer. They are the best. Prompt service work and a comfortable waiting area. More

by letcon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Burrell Henry

June 08, 2021

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Employee Rating

Heritage Cadillac has always been professional thorough quick and responsive when servicing my car at the dealership. Great group to work with and put your trust in. Nick P More

by Nick P
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daren Schaffert , Mark Brennan

Jun 16, 2021

Heritage Cadillac responded

Thanks for your compliments! We're proud to be entrusted with your business.

May 28, 2021

Dealership Rating
Employee Rating

Tom Capps is one of the best salesman there is. He treats his customers like family!! Heritage is the best around thank you for everything! More

by peacha02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2021

Heritage Cadillac responded

Thank you for this fantastic review. We know that Tom will appreciate your kind words! We are happy to hear you had such a good experience!

April 14, 2021

Dealership Rating
Employee Rating

Professional customer service , please to do business with friendly and honest Dealership , fast turnaround time , I hope to due more business in the future , Even I didn’t purchase my Cadillac at H More

by Edcamps70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Daren Schaffert, Charles Hughes, Fran Scepanovich, Basil Chiocca, Joe Ignoffo , Todd Cunningham, Tony Pescatore, Henry Burrell

March 26, 2021

Dealership Rating
Employee Rating

The staff at Heritage Cadillac are always always go out of their way to make sure everything is done correctly and quickly. They are the best! More

by 2 Caddies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Brennan

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