FIRST STARTED IN THE AUTOMOTIVE INDUSTRY AS A LOT GUY IN THE LATE 80'S WHEN MY FATHER SOLD CARS FOR TOYOTA DEALERSHIP. ATTENDED COLLEGE AT FLCC TO GET MY ASSOCIATES IN MARKETING. TRANSFERRED TO SUNY FREDONIA TO FINISH MY BACHELORS DEGREE IN MARKETING AND BUSINESS ADMINISTRATION. SHORTLY AFTER COLLEGE I OBTAINED A SALES POSITION FOR SATURN OF ROCHESTER IN 1993. I THEN TOOK A FINANCE POSITION IN 1995 AT DORSCHEL AUTO GROUP FOR 10 YEARS AND THEN 9 YEARS WITH PIEHLER IN WEBSTER. STARTED WITH VISION AS SALES MANAGER IN 2013.
Read more89 Reviews
Write a ReviewDealership Experience
11 yrs, 1 mo
Industry Experience
31 yrs, 5 mos
Languages Spoken
English
89 Reviews of Tom C.
November 19, 2024
Excellent customer service friendly staff! Fast service. Great place! Clean facility nice wait area to chill. Fast service. Great place! Clean facility nice wait area to chill. More
Other Employees Tagged: Nick S., Mike Hutt, Michelle P.
November 14, 2024
I worked with Lewis in service. He treated me very well. I needed a full size loaner vehicle. He took care of that too. Luis kept me updated through the whole process. Treated me li He treated me very well. I needed a full size loaner vehicle. He took care of that too. Luis kept me updated through the whole process. Treated me like family. Thank you very much. Y'all have a nice holiday More
Other Employees Tagged: Nick S., Mike Hutt, Michelle P. , Luis Castro service advisor
November 08, 2024
They need more staff to get things done and better communication when someone calls and sets up appointment and then when you go in the service department half the people have no idea why you're there communication when someone calls and sets up appointment and then when you go in the service department half the people have no idea why you're there. If you stop by like they say for routine service bank on at least a 2 hour wait. Demand them to take your car for a drive after a brake job and if you hear something tell them you're leaving the car till it's fixed and you need a loaner car. After 4 or 5 visits for a brake job lost count after 2. Finally the car is fixed. Do better! You driving a 30K or more priced car. I was outside and a guy was telling the front desk staff why do I hear the sound the car makes and you don't. Do better. Listen to the customers when you buy a car you're getting paid through the purchase of the car. Do better. More
Other Employees Tagged: Dan F. , Dan retired.
November 08, 2024
Great customer service! I will always bring my cars to Vision Buick GMC. Thank you! I will always bring my cars to Vision Buick GMC. Thank you! More
Other Employees Tagged: Michelle P. , Shelby Dries
November 08, 2024
Vision was friendly, quick and courteous. They made the car buying process Easy and fun! I would definitely recommend to friends and family. They made the car buying process Easy and fun! I would definitely recommend to friends and family. More
Other Employees Tagged: Dan F., Nancy C-L., Nick S., Mike Hutt, Michelle P. , Jeremy
October 15, 2024
The service staff are very helpful and accomodating. I am disappointed the the salesperson who I worked with or someone else has not reached out to me by phone to see how satisfied I am, review my contr I am disappointed the the salesperson who I worked with or someone else has not reached out to me by phone to see how satisfied I am, review my contract and if I have any concerns. The dealership I spoke with prior to choosing this one, has contacted me about how the car is working etc. And offered help with any issues. That should be coming from where I actually purchased the car. It has been a year since I obtained the vehicle. I think that I will reconsider this dealership when it is time to change my car. It may seem like a small thing,but to me it indicates a "slam bam thank mam" mentality. More
Other Employees Tagged: Nick S., Michelle P.
October 14, 2024
The detailing was perfect. It’s like I have a brand new car! While I did have quite a long wait due to how busy it was the day of my appointment, the dealership did not charge It’s like I have a brand new car! While I did have quite a long wait due to how busy it was the day of my appointment, the dealership did not charge me for the service, which I thought was very fair! Thank you! Louis was great also, very personable and professional. More
Other Employees Tagged: Nick S. , Luis
October 08, 2024
service has always been top notch, and on time. the sales department is also very helpful great place to go for your car or truck. the sales department is also very helpful great place to go for your car or truck. More
Other Employees Tagged: Dan F., Nancy C-L., Mike Hutt