Tom C.
Tom C. at Vision Buick GMC

Tom C.

Sales Manager

Vision Buick GMC

800 Panorama Trail South
Rochester, NY 14625

4.2
89 Reviews

FIRST STARTED IN THE AUTOMOTIVE INDUSTRY AS A LOT GUY IN THE LATE 80'S WHEN MY FATHER SOLD CARS FOR TOYOTA DEALERSHIP. ATTENDED COLLEGE AT FLCC TO GET MY ASSOCIATES IN MARKETING. TRANSFERRED TO SUNY FREDONIA TO FINISH MY BACHELORS DEGREE IN MARKETING AND BUSINESS ADMINISTRATION. SHORTLY AFTER COLLEGE I OBTAINED A SALES POSITION FOR SATURN OF ROCHESTER IN 1993. I THEN TOOK A FINANCE POSITION IN 1995 AT DORSCHEL AUTO GROUP FOR 10 YEARS AND THEN 9 YEARS WITH PIEHLER IN WEBSTER. STARTED WITH VISION AS SALES MANAGER IN 2013.

4.2

89 Reviews

Write a Review

Dealership Experience

11 yrs, 1 mo

Industry Experience

31 yrs, 5 mos

Languages Spoken

English English

89 Reviews of Tom C.

November 19, 2024

Dealership Rating
Employee Rating

Excellent customer service friendly staff! Fast service. Great place! Clean facility nice wait area to chill. More

by rhamilton3748
Service Price Transparency
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Recommend Dealer
Yes

November 16, 2024

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Excellent Service, never tries to up sell. I would recommend them to anyone! Fast and courteous! More

by Bernie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Phil Pitts is the salesman!!

November 14, 2024

Dealership Rating
Employee Rating

I worked with Lewis in service. He treated me very well. I needed a full size loaner vehicle. He took care of that too. Luis kept me updated through the whole process. Treated me li More

by dgcook2000
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick S., Mike Hutt, Michelle P. , Luis Castro service advisor

November 08, 2024

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They need more staff to get things done and better communication when someone calls and sets up appointment and then when you go in the service department half the people have no idea why you're there More

by NYVIRGO14615
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Dan F. , Dan retired.

November 08, 2024

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Great customer service! I will always bring my cars to Vision Buick GMC. Thank you! More

by Rauni
Recommend Dealer
Yes

Other Employees Tagged: Michelle P. , Shelby Dries

November 08, 2024

Dealership Rating
Employee Rating

Vision was friendly, quick and courteous. They made the car buying process Easy and fun! I would definitely recommend to friends and family. More

by mellyturhan
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

October 15, 2024

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The service staff are very helpful and accomodating. I am disappointed the the salesperson who I worked with or someone else has not reached out to me by phone to see how satisfied I am, review my contr More

by Phillisrjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick S., Michelle P.

Oct 23, 2024

Vision Buick GMC responded

Thank you for taking the time to provide us with this feedback.

October 14, 2024

Dealership Rating
Employee Rating

The service advisors are friendly and helpful. The dealership ads say you can drive in with an appointment to get a oil change, but that doesn’t work. More

by JAR.ROBINS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 23, 2024

Vision Buick GMC responded

Thank you for taking the time to provide us with this feedback.

October 14, 2024

Dealership Rating
Employee Rating

The detailing was perfect. It’s like I have a brand new car! While I did have quite a long wait due to how busy it was the day of my appointment, the dealership did not charge More

by Dawnger7
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick S. , Luis

Oct 23, 2024

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 08, 2024

Dealership Rating
Employee Rating

service has always been top notch, and on time. the sales department is also very helpful great place to go for your car or truck. More

by SAMFORK22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan F., Nancy C-L., Mike Hutt

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