Tom C.
Tom C. at Vision Buick GMC

Tom C.

Sales Manager

Vision Buick GMC

800 Panorama Trail South
Rochester, NY 14625

4.3
127 Reviews

FIRST STARTED IN THE AUTOMOTIVE INDUSTRY AS A LOT GUY IN THE LATE 80'S WHEN MY FATHER SOLD CARS FOR TOYOTA DEALERSHIP. ATTENDED COLLEGE AT FLCC TO GET MY ASSOCIATES IN MARKETING. TRANSFERRED TO SUNY FREDONIA TO FINISH MY BACHELORS DEGREE IN MARKETING AND BUSINESS ADMINISTRATION. SHORTLY AFTER COLLEGE I OBTAINED A SALES POSITION FOR SATURN OF ROCHESTER IN 1993. I THEN TOOK A FINANCE POSITION IN 1995 AT DORSCHEL AUTO GROUP FOR 10 YEARS AND THEN 9 YEARS WITH PIEHLER IN WEBSTER. STARTED WITH VISION AS SALES MANAGER IN 2013.

4.3

127 Reviews

Write a Review

Dealership Experience

11 yrs, 9 mos

Industry Experience

32 yrs, 1 mo

Languages Spoken

English English

127 Reviews of Tom C.

June 24, 2025

Dealership Rating
Employee Rating

Service was good the video was especially showing the customer whthey would be repairing and completing the work in a timely matter. More

by rgrant3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

June 19, 2025

Dealership Rating
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Very honest and helpful over many years. I’ve been well satisfied the employees and service More

by LRAPP4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hutt, Michelle P.

Jun 19, 2025

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 14, 2025

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Worst experience of my life from the sale, to the communication, and to the services that are promised but not given in the end. Raised the price of vehicle while on my way to the dealer with money More

by JPATTISON2004
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Smith

Jun 18, 2025

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 08, 2025

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Employee Rating

On my used car I bought there were 5 rust spots that needed attention, first they refused to do the repairs the way there own body shop recommended to do it the right way and said they would do it a way More

by garypsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Chimera

Jun 11, 2025

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 31, 2025

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Employee Rating

I am impressed and trust your service very much. You always are right on target with online reminders about service. L More

by thay57
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 22, 2025

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Very responsive to my car needs. Excellent communication and customer care. Thank you again for the superior service. More

by scottmckay22
Service Price Transparency
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Recommend Dealer
Yes

May 15, 2025

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Great experience- got the car I wanted the same day I walked in to Vision Buick. More

by cynthiahallett70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2025

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 15, 2025

Dealership Rating
Employee Rating

The experience that I had with this dealership service department was awesome. No problems at all. The work was done as promised in a timely manner. Thank you all for doing a great job. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 10, 2025

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Employee Rating

I always have a great experience here. And I love my Buick! Everyone in the service department is very helpful and nice. Thank you. More

by italiatribunella
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 10, 2025

Dealership Rating
Employee Rating

They’re welcoming, do the job right, are on time communicative, helpful and return the car clean and well protected. More

by 1940gp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick S., Mike Hutt, Michelle P. , Mikey Borrelli

Apr 16, 2025

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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