Tom C.
Tom C. at Vision Buick GMC

Tom C.

Sales Manager

Vision Buick GMC

800 Panorama Trail South
Rochester, NY 14625

4.4
131 Reviews

FIRST STARTED IN THE AUTOMOTIVE INDUSTRY AS A LOT GUY IN THE LATE 80'S WHEN MY FATHER SOLD CARS FOR TOYOTA DEALERSHIP. ATTENDED COLLEGE AT FLCC TO GET MY ASSOCIATES IN MARKETING. TRANSFERRED TO SUNY FREDONIA TO FINISH MY BACHELORS DEGREE IN MARKETING AND BUSINESS ADMINISTRATION. SHORTLY AFTER COLLEGE I OBTAINED A SALES POSITION FOR SATURN OF ROCHESTER IN 1993. I THEN TOOK A FINANCE POSITION IN 1995 AT DORSCHEL AUTO GROUP FOR 10 YEARS AND THEN 9 YEARS WITH PIEHLER IN WEBSTER. STARTED WITH VISION AS SALES MANAGER IN 2013.

4.4

131 Reviews

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Dealership Experience

11 yrs, 9 mos

Industry Experience

32 yrs, 1 mo

Languages Spoken

English English

131 Reviews of Tom C.

July 25, 2025

Dealership Rating
Employee Rating

Vision Buick GMC is the only place I trust my vehicle to get serviced. It is amazing that I have a Chevy Truck and still Buick GMC can handle all of my vehicles service! I love that because I don’t own a GM More

by barnestom85
Service Price Transparency
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Recommend Dealer
Yes

July 18, 2025

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This review seems to be about service. I responded to a service review about a month ago. More

by nlurie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Nick S.

Jul 22, 2025

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 15, 2025

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Great service. Everything from sales to service was impeccable. Would recommend to everyone. Job well done More

by rfusty1210
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dan F., Nancy C-L., Nick S., Mike Hutt, Michelle P. , Jake Blackburn. Phil smith

Jul 16, 2025

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 07, 2025

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Employee Rating

Great people . . help out with getting the cheapest tire for my car .. thank you much More

by Scottfra32
Service Price Transparency
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Recommend Dealer
Yes
Jul 16, 2025

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 24, 2025

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Service was good the video was especially showing the customer whthey would be repairing and completing the work in a timely matter. More

by rgrant3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

June 19, 2025

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Very honest and helpful over many years. I’ve been well satisfied the employees and service More

by LRAPP4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hutt, Michelle P.

Jun 19, 2025

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 14, 2025

Dealership Rating
Employee Rating

Worst experience of my life from the sale, to the communication, and to the services that are promised but not given in the end. Raised the price of vehicle while on my way to the dealer with money More

by JPATTISON2004
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Smith

Jun 18, 2025

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 08, 2025

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Employee Rating

On my used car I bought there were 5 rust spots that needed attention, first they refused to do the repairs the way there own body shop recommended to do it the right way and said they would do it a way More

by garypsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Chimera

Jun 11, 2025

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 31, 2025

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Employee Rating

I am impressed and trust your service very much. You always are right on target with online reminders about service. L More

by thay57
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

May 22, 2025

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Very responsive to my car needs. Excellent communication and customer care. Thank you again for the superior service. More

by scottmckay22
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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