Tom Bell

Very good people to work with. Professional service with a smile, friendly helpful staff willing to do the extra… Professional service with a smile, friendly helpful staff willing to do the extra… More

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This dealership is awesome! I have leased 3 Buick Encores since 2015. Everyone is always so helpful and friendly! I just leased a 2024 Buick Encore GX ST. Austin Johnson was so I have leased 3 Buick Encores since 2015. Everyone is always so helpful and friendly! I just leased a 2024 Buick Encore GX ST. Austin Johnson was so wonderful helping me get my sporty SUV!! He was so friendly and made sure I understood the process. I hope he will be there the next time I lease! I love going there, feels like visiting family! More

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Austin was very easy to work with and very straight forward. he Is a great person to work with and is very open about showing other vehicles and trying to make things work for you! forward. he Is a great person to work with and is very open about showing other vehicles and trying to make things work for you! More

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McKenna was everything you would want in a sales representative. We can’t say enough great things about here knowledge and service! The dealership was a completely different story. The offered $3500 representative. We can’t say enough great things about here knowledge and service! The dealership was a completely different story. The offered $3500 dollars “sight unseen” for our trade and when we arrived they claimed the exhaust gasket leak was reason to conclude the truck would need a new engine and offered $500. We believe this might just be a regular ploy to corner a customer into a position where they have no leverage. The second issue was when we went to sign the paperwork and a $1500 Xzilon up charge on the purchase agreement that they claimed had already been installed on the vehicle even though it had never been mentioned even once during our correspondence about the vehicle. First it was the hard sell from the finance lady that had no clue what she was talking about, then a threat that they would simply sell the vehicle to another buyer as if we had no value to their business. Next another manager from the dealership who we had never met came in and acted like this was normal and we should be happy to be paying what we are for the $105k vehicle and this small up charge. Reluctantly they agreed to wave the fee when we said the deal would be off. The finance lady then wrote “Not Applied” or “Not Done” on the xzilon paperwork indicating to us it had never even been applied to the vehicle. We believe there may be a systematic fleecing of customers at this dealership. This is our first GM truck purchased in the past twenty years. We do have a Buick car that we love and have had other GM vehicles before that. We currently have an F150, Ford Excursion and 2017 Land Rover Discovery that will need to be replaced eventually. We love the vehicle (2023 Yukon XL Ultimate) but dread having to go through this kind of experience when buying our next vehicle. We also were disappointed not to get any value out of our Supplier/GM employee pricing on the vehicle. We are happy to tell you more about our experience. Again, McKenna is the best! More

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Well McKenna was very helpful and she tried to get the answer if she didn’t know. And the service from everyone attached to the sale of my truck was great answer if she didn’t know. And the service from everyone attached to the sale of my truck was great More

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What an awesome dealership. Tom was great to work with and the team that worked with us for picking it up was too notch. Tom was great to work with and the team that worked with us for picking it up was too notch. More

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Found this '18 Sierra online and called dealership. Was impressed when Mike A. Met me at the door. Liked his personable approach to putting me in a great truck. MIKE W. Was impressed when Mike A. Met me at the door. Liked his personable approach to putting me in a great truck. MIKE W. More

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Fantastic experience. I really cant say enough good things about community buick gmc, they are awesome. I really cant say enough good things about community buick gmc, they are awesome. More

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First time we bought here and everything went smoothly. They spent a lot of time making sure the transition to the new vehicle went smoothly. They spent a lot of time making sure the transition to the new vehicle went smoothly. More

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It was a pleasure dealing with Tom and Ashley. The process was painless and to the point and after the vehicle finally arrived the transaction was executed in a very timely manner. The process was painless and to the point and after the vehicle finally arrived the transaction was executed in a very timely manner. More

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