Tom Barrett
Tom Barrett at Preston Superstore

Tom Barrett

Kia Product Specialist

Preston Superstore

14638 Rapids Rd
Burton, OH 44021

5.0
283 Reviews

I have 13 years of Kia product knowledge and sales experience. Born and raised in Lake County. I currently live in Mentor with my wife, two kids and two dogs. I chose to work at Preston Superstore because they are a family owned and operated store. We believe that if you help people get what they want you will eventually get what you want.

5.0

283 Reviews

Write a Review

Dealership Experience

9 yrs, 11 mos

Industry Experience

13 yrs, 11 mos

Specialties & Trainings

Product Expert. Kia Elite Certified and Chevy Certified.

283 Reviews of Tom Barrett

December 31, 2024

Dealership Rating
Employee Rating

Preston Dealership was great! Our Sales Person Tom Barrett was fantastic! He was warm, kind, welcoming, accommodating and genuine . The facility was very nice. Upon arrival we wer More

by petesdrumstudios
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Gallant

December 27, 2024

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Employee Rating

Paperwork wasn’t ready, lost it or misplaced and took time to find. Went over the car while financing was doing the paperwork. Financing, sat for 30 minuets listening to additional warranties only to re More

by Weantright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Curtis Thomas

Dec 30, 2024

Preston Superstore responded

Thank you for your feedback. I apologize for the confusion with the taxes and that you felt like our team didn't care. These surveys help us serve our guests better and we have addressed your concerns with our team. I'm glad to hear you talked to my brother Bill Preston on Saturday. We pride ourselves in great customer service so we hope to get the chance to show you a better visit. -Jackie Preston

November 25, 2024

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Very friendly and knowledgeable. Made us feel welcome and went out of their way to be sure we understood everything. More

by Acordlois
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Friedman

October 22, 2024

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This is one of the best dealerships ever! everything is always so easy everyone is always so helpful. they really do treat you like family More

by stella
Sales Price Transparency
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Recommend Dealer
Yes
Nov 06, 2024

Preston Superstore responded

Thank you for your feedback and your business Stella! We appreciate you being apart of the Preston family! Thanks again, Jackie Preston

October 09, 2024

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Tom Barrett and Tom Z were great! Everyone on the team was very friendly and made my experience quick and painless! More

by aahighberger
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Oct 10, 2024

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

October 01, 2024

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Employee Rating

Tom Barrett was a pleasure to work with. He was friendly and clear in both written and in person communication. He made sure we were comfortable throughout the process and even stayed late t More

by eigsti2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2024

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

September 23, 2024

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Employee Rating

Tom Barrett, Blaike Smith and James Preston were helpful and did a great job. They made the process of leasing a vehicle painless. I definitely would recommend Preston’s l, specifically Tom and Blake to any More

by Srichter05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Preston, Blaike Smith

Oct 02, 2024

Preston Superstore responded

Thank you for your feedback and your business! We appreciate your recommendation! Thanks again, Jackie Preston

August 29, 2024

Dealership Rating
Employee Rating

Tom and the whole team are wonderful. From the beginning to the end of the purchase of my new car. I have bought several cars from them and each time I have I was very pleased. Thank y More

by Babs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Smith, Bruce Friedman

Oct 02, 2024

Preston Superstore responded

Thank you for your feedback and your business! We appreciate your loyalty! Thanks again, Jackie Preston

August 17, 2024

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Employee Rating

Excellent customer service. Very caring employees. Convenient hours. KIA has the best warranty coverage. This is our 3rd purchase from Preston. More

by Tiggertish28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Hager

Aug 26, 2024

Preston Superstore responded

Thank you for your feedback and your business! Your loyalty over the years means the world to us. Thanks again, Jackie Preston

August 13, 2024

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Employee Rating

Karen Grcar and Tom Barrett are very friendly and knowledgeable about Kia's. I have leased at least 4 cars plus my new one today. More

by Cathyrhodes20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Grcar, James Preston

Aug 14, 2024

Preston Superstore responded

Thank you for your feedback! We can't thank you enough for your years of business and loyalty. Thanks again, Jackie Preston

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