I have 13 years of Kia product knowledge and sales experience. Born and raised in Lake County. I currently live in Mentor with my wife, two kids and two dogs. I chose to work at Preston Superstore because they are a family owned and operated store. We believe that if you help people get what they want you will eventually get what you want.
Read more283 Reviews
Write a ReviewDealership Experience
9 yrs, 11 mos
Industry Experience
13 yrs, 11 mos
Specialties & Trainings
Product Expert. Kia Elite Certified and Chevy Certified.
283 Reviews of Tom Barrett
December 31, 2024
Preston Dealership was great! Our Sales Person Tom Barrett was fantastic! He was warm, kind, welcoming, accommodating and genuine . The facility was very nice. Upon arrival we wer Our Sales Person Tom Barrett was fantastic! He was warm, kind, welcoming, accommodating and genuine . The facility was very nice. Upon arrival we were warmly greeted by a lady (unfortunately I did not get her name) We met Tom, who immediately asked if he could get us a beverage, or snack. The Sales Center was super busy, and it was evident their business is flourishing fueled by a great team of employees, who appeared to have a great camaraderie with each other, giving a sense of family, and we were taken care of immediately. We sat down with Tom at his desk and he went over things that we had previously discussed over the phone, regarding our purchase of a 2025 KIA Sorento,LX and asked if we had any further questions, then answered them. He then showed us the car, and explained everything in it, while we were waiting to get into the Finance Office. He was very respectful of our time, which was greatly appreciated. By the time he finished having us check out our new car, Finance was ready for us. Josh Gallant, our Finance Representative was great as well. He was very knowledgeable and genuine as well, and got us in and out of his office in a timely manner. Everyone was very kind at this dealership. Tom was never pushy in his sales approach, something that we really respected. We are a loyal KIA family having previously owned two other KIA's, and our son also owns a KIA Sorento LX. Tom was also very kind and helpful in finding, and recommending several local restaurants for us to have dinner at, on our way home. This dealership is just over an hour away from where we live, but the treatment we received was well worth it. We look forward to a great, long relationship with this Dealership, and with Tom! If you are looking for a great dealership to purchase a KIA, Preston KIA/ Ford/Chevy Superstore is the place to go, and Tom Barrett, who is a great man of integrity, is the man to deal with! I can't forget.... the money machine was a really fun activity to participate in, at the end of the sale! Thank you Tom and Preston Superstore! More
Other Employees Tagged: Josh Gallant
December 27, 2024
Paperwork wasn’t ready, lost it or misplaced and took time to find. Went over the car while financing was doing the paperwork. Financing, sat for 30 minuets listening to additional warranties only to re time to find. Went over the car while financing was doing the paperwork. Financing, sat for 30 minuets listening to additional warranties only to repeat most of it after I said no. Paperwork came, review and shows an increase in final price from what we agreed on. Seems someone in sales put in the wrong taxes even after I gave my address three times prior to test driving the car. Of course it wasn’t there fault. I explained I agreed on a final out the door price not a base car price. “Take it or leave it” with I don’t care attitude. This dealership never took responsibility for this error and just pushed it to the customer. Dishonest and unprofessional dealership sales practices,,, More
Other Employees Tagged: Curtis Thomas
November 25, 2024
Very friendly and knowledgeable. Made us feel welcome and went out of their way to be sure we understood everything. Made us feel welcome and went out of their way to be sure we understood everything. More
Other Employees Tagged: Bruce Friedman
October 09, 2024
Tom Barrett and Tom Z were great! Everyone on the team was very friendly and made my experience quick and painless! Everyone on the team was very friendly and made my experience quick and painless! More
Other Employees Tagged: Tom "Z" Zauszniewski, Ed Smith, Brandon Hager
October 01, 2024
Tom Barrett was a pleasure to work with. He was friendly and clear in both written and in person communication. He made sure we were comfortable throughout the process and even stayed late t He was friendly and clear in both written and in person communication. He made sure we were comfortable throughout the process and even stayed late to make sure we knew all of the car's features. More
September 23, 2024
Tom Barrett, Blaike Smith and James Preston were helpful and did a great job. They made the process of leasing a vehicle painless. I definitely would recommend Preston’s l, specifically Tom and Blake to any and did a great job. They made the process of leasing a vehicle painless. I definitely would recommend Preston’s l, specifically Tom and Blake to anyone looking into leasing or purchasing a vehicle. More
Other Employees Tagged: James Preston, Blaike Smith
August 29, 2024
Tom and the whole team are wonderful. From the beginning to the end of the purchase of my new car. I have bought several cars from them and each time I have I was very pleased. Thank y From the beginning to the end of the purchase of my new car. I have bought several cars from them and each time I have I was very pleased. Thank you Preston ! More
Other Employees Tagged: Ed Smith, Bruce Friedman
August 17, 2024
Excellent customer service. Very caring employees. Convenient hours. KIA has the best warranty coverage. This is our 3rd purchase from Preston. Very caring employees. Convenient hours. KIA has the best warranty coverage. This is our 3rd purchase from Preston. More
Other Employees Tagged: Brandon Hager
August 13, 2024
Karen Grcar and Tom Barrett are very friendly and knowledgeable about Kia's. I have leased at least 4 cars plus my new one today. knowledgeable about Kia's. I have leased at least 4 cars plus my new one today. More
Other Employees Tagged: Karen Grcar, James Preston