Tom Analitis | Page 7

Everyone in the service department from Bill Webb down to the valet were very knowledgeable courteous and friendly I did not buy my vehicle from Hawk Chevrolet but everyone in the service Department treated the valet were very knowledgeable courteous and friendly I did not buy my vehicle from Hawk Chevrolet but everyone in the service Department treated me like I had!! More

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The employees at Hawk Chevy were very patient with my questions . They had good communication and always kept me informed. It was comfortable working with them. questions . They had good communication and always kept me informed. It was comfortable working with them. More

by Corinacampos3123 Verified Customer Verified Customer

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Well since the last time update service was very good I’m complete satisfied with the service people I think they doing good job on my car this time thank you complete satisfied with the service people I think they doing good job on my car this time thank you More

by OSCAR.MURILLO98 Verified Customer Verified Customer

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Tom does a great job explaining the issue and the repairs seem to be done correctly and efficiently. Price is always an issue but probably similar to other dealerships. Tom does what he can to minimize cos seem to be done correctly and efficiently. Price is always an issue but probably similar to other dealerships. Tom does what he can to minimize costs. More

by Jeff Westphal Verified Customer Verified Customer

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Good service had oil change and tires rotation done and had a new battery put in price was good i was there for a few hours had a new battery put in price was good i was there for a few hours More

by SDD2016 Verified Customer Verified Customer

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Good customer service and they keep you updated on the status of your car while you wait. I will do.business with them in the future. status of your car while you wait. I will do.business with them in the future. More

by Kmac_24 Verified Customer Verified Customer

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We purchased our new car at Hawk Chevrolet in Bridgeview, IL, and go there for regular oil changes and maintenance. In July 2020, we went to Hawk for this regular service. During that visit, multiple Hawk em IL, and go there for regular oil changes and maintenance. In July 2020, we went to Hawk for this regular service. During that visit, multiple Hawk employees did not wear a mask at all. I reported this to their management, both in writing and on the phone. I was assured that this would be addressed and remedied. So, we gave your establishment a second chance. I came on Saturday, February 6 for scheduled oil change and maintenance. When I walked in at 9:55 a.m. for my appointment, Jonathan, a service employee, was not wearing a mask and was shouting at a customer as well as at Tom, another employee. When it came to my turn, I asked him if any employee working on my car would be wearing a mask while inside of my car. He assured me they would and apologized and put on a mask. As soon as I went to sit down in the waiting area, Jonathan took off his mask and continued to do so. In my 2 1/2 hours waiting for my car to be ready, I witnessed multiple employees, both in service and in the sales department, walking around without a mask on. I asked another employee who identified himself as a sales rep about this. He apologized and said it would be remedied. He said he would have a manager talk to Jonathan. Then, referring to Jonathan, he said "he doesn't care." In addition to the multiple sales representatives who were not wearing masks, one employee not wearing a mask, who is named Rocco, joked and shouted loudly in the sales area, multiple times using the F-word loudly enough to be heard all the way in the service waiting area. He also stood by the cashier's window, without a mask, talking loudly on his phone on speaker. To confirm what I have written, merely review your security tapes to confirm all that I have said is true. For these reasons, we will not be coming back to your dealership and will take our future business elsewhere More

by SPEEDRACER0102 Verified Customer Verified Customer

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Hawk Chevrolet has very good customerservice. I have Hawk Chevrolet has very good customer service. I have never had a bad appointment for regular maintenance. They always get you in and do their be Hawk Chevrolet has very good customer service. I have never had a bad appointment for regular maintenance. They always get you in and do their best to get you on the road again! More

by LRUMPPE Verified Customer Verified Customer

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I brought my car in with some problems and came out with a problem free car. The job they do is amazing. They are all very honest as well a problem free car. The job they do is amazing. They are all very honest as well More

by TARIKTAWIL Verified Customer Verified Customer

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Great service! Brought car in for services repair. Car was promised to be fix and it was! Thank you for your service was great 👍! No problem so far! was promised to be fix and it was! Thank you for your service was great 👍! No problem so far! More

by BARBH2020 Verified Customer Verified Customer

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