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Tom Allen

Overview Reviews (29) Inventory (313)

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Tom Allen

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Tom Allen

General Manager

Lester Glenn Chrysler Dodge Jeep RAM FIAT

1199 Route 37 W
Toms River, NJ 08755

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4.8

29 Reviews

Overview Reviews (29) Inventory (313)

4.8

29 Reviews

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29 Reviews of Tom Allen

November 02, 2024

Dealership Rating

Employee Rating

Best experience buying a vehicle. Very knowledgable sales and finance staff will buy there again Very knowledgable sales and finance staff will buy there again More

by FISHON372000

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marty Stab, Zachary Macagnone

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Nov 05, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi FISHON372000, Thanks for sharing your fantastic experience! We're thrilled to hear that our sales and finance team provided you with knowledgeable and helpful service. We look forward to assisting you again in the future! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

November 01, 2024

Dealership Rating

Employee Rating

Justin was the best! He hunted down the Gladiator that fit my specifications. He will definitely have my business in the future. He hunted down the Gladiator that fit my specifications. He will definitely have my business in the future. More

by BRIELLE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Friedland

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Nov 05, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi BRIELLE, Thanks for sharing your experience! We're so glad to hear Justin was able to find the perfect Gladiator for you! We'll be sure to pass along your kind words to him. We look forward to assisting you again in the future! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

September 27, 2024

Dealership Rating

Employee Rating

They lie to you and they make you think you getting a deal. DO Not TRUST THEM deal. DO Not TRUST THEM More

by Dianejb1961

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Brian Reeves, Chris Condello, Jorge Ramos

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Sep 30, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Diane, Thank you for sharing your experience with us. While we understand and respect your opinion of your experience, we respectfully do not feel that the information you provided in your review(s) is a fair representation of what transpired during your visit. We understand that our team worked hard to assist you during your initial visit and the days that followed after we were made aware that you were unhappy with the deal you completed. Our team offered, on several occasions, the opportunity for you to back out of your deal, as well as several other options involving your new vehicle, as well as the vehicles you traded in. Our team even drove to your residence after we discussed these options further to make the process more convenient for you. We believe in transparency and doing everything we can to assist our customers. We do not believe in pressuring any of our customers to make decisions and provided you with several options during your initial visit, and the days that followed. We are sorry to hear that despite these additional options offered and considerations made to satisfy your experience we fell short in your eyes. Thank you again for taking the time to share your experience with us. Thank you again, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Sep 30, 2024 -

Dianejb1961 responded

I wanted to returned both cars the days after I got them and you told me that it was already in the system. When I put the reviews on about your dealer that’s when you said you was taking the cars back, finally I brought both cars back. Tim was nice to let me. But as far as the salesmen he was completely nasty to my son and also stuff was stolen from the truck. You are made because I didn’t take down the reviews. I been busy all weekend. You came to my house to make me sign another contract. Your salesman Chris did not explain the hidden fees on a leased. I’m not going back and forth with you. Other customers also feel the same way I do. They will read the reviews in which I should have before I went there. People read the reviews before shopping. Ty

August 25, 2024

Dealership Rating

Employee Rating

On August 24, 2024 I Paul Barrueto went to Lester Glenn Jeep dealer in Toms River NJ I bought a jeep grand Cherokee overland 2020 which they help me out with the process and the financial paper work. Eve Jeep dealer in Toms River NJ I bought a jeep grand Cherokee overland 2020 which they help me out with the process and the financial paper work. Everything was easy and perfect. Sales man Steve knew his stuff and everything about the vehicle. Everybody there was nice and respectful. I will recommend anyone to buy a vehicle. Great services and satisfaction. More

by Sunset

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Regan

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Aug 30, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Sunset, Thank you for the great review! We’re delighted to hear that Steve and our team made the process smooth and easy for you! It’s wonderful to know that you’re satisfied with your Grand Cherokee and our service. We appreciate your recommendation and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

August 05, 2024

Dealership Rating

Employee Rating

Great experience and well taken care of . I have bought a few vehicles here and it’s always been great I have bought a few vehicles here and it’s always been great More

by worknfol

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Ondeyka, Douglas Burke, Zachary Macagnone

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Aug 06, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi worknfol, Thank you for your continued trust in us over the years! We’re thrilled to hear that your experiences with buying vehicles here have always been positive! It’s our goal to ensure that every customer feels well taken care of, and it’s fantastic to know we’ve hit the mark for you time and again! Your loyalty means a lot to us, and we look forward to assisting you with any future needs! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

July 10, 2024

Dealership Rating

Employee Rating

Excellent customer service! Make buying a car a breeze! Definitely recommended. Will refer all friends and family! Make buying a car a breeze! Definitely recommended. Will refer all friends and family! More

by rebeccamuso1017

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Reeves, Dennis Casasnovas, Bobby Fox

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Aug 02, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi rebeccamuso1017, Thank you for the wonderful review! We’re thrilled to hear that your car-buying experience was a breeze! We appreciate your recommendations and look forward to helping your friends and family in the future! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

July 05, 2024

Dealership Rating

Employee Rating

Great dealership and very nice people! They were so easy and fast!! Highly recommend this dealership!!! They were so easy and fast!! Highly recommend this dealership!!! More

by Carly B

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Zachary Macagnone

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Jul 31, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Carly B, Thanks for the kind words! We’re delighted to hear that you found our team easy to work with and that we made the process fast and smooth. We appreciate your recommendation and are here if you need anything else! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

June 26, 2024

Dealership Rating

Employee Rating

This team of professionals worked like a well-oiled machine to make my trade-in and purchase seamless. Every step of the process was quick and clear. ….and I got the vehicle I wanted for a good price machine to make my trade-in and purchase seamless. Every step of the process was quick and clear. ….and I got the vehicle I wanted for a good price. Thank you More

by TOMFERG

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Marty Stab

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Jul 19, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi TOMFERG, Thank you for the great feedback! We're thrilled to hear that our team made your trade-in and purchase process so seamless. It’s wonderful to know you got the vehicle you wanted at a great price. If you need anything else, we're here to help! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

May 04, 2024

Dealership Rating

Employee Rating

This was the best experience I have ever had purchasing an automobile in my life! an automobile in my life! More

by tonka4299

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Friedland

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May 08, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi tonka4299, Thank you for your fantastic review! We're thrilled to hear that your car-buying experience with us was the best you've ever had! Customer satisfaction is our priority, and we're delighted that we could provide you with such a positive experience. If you ever need anything else or want to share more feedback, please don't hesitate to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

April 25, 2024

Dealership Rating

Employee Rating

Great sales person finance mgr was very competent and a pleasure to deal with great place to buy you’re next vehicle pleasure to deal with great place to buy you’re next vehicle More

by JACKM97

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ed Fiorvante, Frank Guzman, Justin Friedland, Dennis Casasnovas, Chris Condello, Douglas Burke, Zachary Macagnone , Adam Chiappano, Brian Cosgrave

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Apr 29, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hey JACKM97, Thanks for your feedback! We're thrilled to hear that you had a great experience with our team! Providing competent and pleasant service is what we aim for, and we're glad they delivered on that promise for you! We appreciate your recommendation, and we're honored to be considered a great place to buy your next vehicle. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

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