20 Reviews
Write a Review20 Reviews of Tom Albers
September 28, 2023
Good experience and answered questions i had even with the bumper to bumper warrent. Thank you the bumper to bumper warrent. Thank you More
Other Employees Tagged: Jerry Hebrink, Kyle Clark, Eric Fritz
September 15, 2023
Great service writers providing timely service and only having the technicians doing repairs that are actually needed. Complimentary inspections while giving suggestions on future recommendations on repai having the technicians doing repairs that are actually needed. Complimentary inspections while giving suggestions on future recommendations on repairs and costs as needed. Friendly and professional service manager. I've been going to Honda of Ames for service for my hondas since 1983. I would highly recommend having all your vehicle repairs done at this dealership! More
Other Employees Tagged: Jeff Searcy, Melvin Gawley, Tracy Miller
September 08, 2023
Since my first Honda back when I was looking in the late 80s, the Honda dealership was in a building that was Montgomery Wards I believe. This was on the East side of South Duff. Let me jump forward, I'm no 80s, the Honda dealership was in a building that was Montgomery Wards I believe. This was on the East side of South Duff. Let me jump forward, I'm now driving a 2020 Accord with some great employees still with Honda of Ames helping me. Overall, I have been very happy and will continue to have my car taken to Honda of Ames. More
Other Employees Tagged: Melvin Gawley, Joshua Smith, Daniel Jenkins-Moore, Jonathan Ballard, Kyle Clark, Tracy Miller
September 04, 2023
Clear pricing; always explain and ask for approval prior to performing service. They'll offer to do the easy repairs for you at a premium; this leaves it up to you if you want to spend $$$ on wipers, air fi to performing service. They'll offer to do the easy repairs for you at a premium; this leaves it up to you if you want to spend $$$ on wipers, air filters, bulbs, etc that are pretty easy maintenance. More
Other Employees Tagged: Joshua Smith, Dustin Cakerice, Jonathan Ballard
August 03, 2023
Mel and the service people are top notch. Communicate well. Give you reasonable suggestions. Very helpful Communicate well. Give you reasonable suggestions. Very helpful More
Other Employees Tagged: Melvin Gawley
July 28, 2023
They are liers. Their service department is xxxxty. Their general manager should be fired. I would never recommend anyone to buy from them. Their service department is xxxxty. Their general manager should be fired. I would never recommend anyone to buy from them. More
Other Employees Tagged: Melvin Gawley, Doug Krogman, John Augustine, Eric Cherveny, Jonathan Ballard, Jordan Clemens, Kyle Clark, Eric Fritz, Jason Goodman
June 30, 2023
I have always felt like I'm part of the family at Honda of Ames. They take very good care of their customers. of Ames. They take very good care of their customers. More
Other Employees Tagged: Melvin Gawley, Kyle Clark
June 15, 2023
I bought a vehicle from them and they lied to me. They refuse to fix a problem that I spoke with them about before their warranty was up.i will never buy from them again their service department is a They refuse to fix a problem that I spoke with them about before their warranty was up.i will never buy from them again their service department is a joke. More
Other Employees Tagged: Melvin Gawley, John Augustine, Dustin Cakerice, Eric Cherveny, Jonathan Ballard, Jordan Clemens, Kyle Clark, Eric Fritz, Jason Goodman
April 04, 2023
Has for many years been my dealer of choice as Mel and other service members have provided skilled and friendly services. other service members have provided skilled and friendly services. More
Other Employees Tagged: Melvin Gawley, Francisco Reyes, Eric Fritz