Todd Skidmore
Todd Skidmore at Acura Columbus
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Todd Skidmore

Service Consultant

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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5.0
431 Reviews

Dealership Experience

13 yrs, 1 mo

Industry Experience

13 yrs, 1 mo

Specialties & Trainings

cust. service

5.0

431 Reviews

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431 Reviews of Todd Skidmore

February 20, 2025

Dealership Rating
Employee Rating

They have good service, nice people and finished me on time, my visit went so smooth! More

by Roula
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 15, 2025

Dealership Rating
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Efficient, friendly service. No surprises. Nice waiting room. They complete the work ahead of schedule More

by johnkellyb
Service Price Transparency
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Recommend Dealer
Yes
Feb 16, 2025

Acura Columbus responded

Very nice - thank you! We appreciate it. Glad the visit went well. - John Connelly Owner/Acura Columbus

February 11, 2025

Dealership Rating
Employee Rating

Thank you for the service! ! The service center is always very efficient and friendly. Just wish the car wash wasn’t always broken. More

by jenernst
Service Price Transparency
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Recommend Dealer
Yes
Feb 12, 2025

Acura Columbus responded

Me too. The pipes bursting was not a great day. Glad we could service your car though. Thanks for writing. - John Connelly Owner/Acura Columbus

January 16, 2025

Dealership Rating
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Outstanding Customer Service! Best accurate dealership I have ever been to! I highly recommend their service department. Everyone is so nice and efficient. . More

by Leemariewill
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Laurel 5 stars***** so nice and helpful

Jan 17, 2025

Acura Columbus responded

Thanks for your kind words! I am glad Todd and Laural could help. - John Connelly Owner/Acura Columbus

January 10, 2025

Dealership Rating
Employee Rating

Outstanding service, very well satisfied; Qiuite impressed by all services & with your staff. I will be back More

by Willy
Service Price Transparency
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Recommend Dealer
Yes
Jan 12, 2025

Acura Columbus responded

Good news! Thanks for writing. Will be very glad to have you back. Thanks, John Connelly Owner/Acura Columbus

December 31, 2024

Dealership Rating
Employee Rating

All’s good under the hood! Really appreciate the service department getting our car serviced faster than they estimated and for the friendly conversations I have with the sale More

by Dave
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune , Laurel? Someone fixed a wrong/old phone number I found while looking over my emailed report

Jan 01, 2025

Acura Columbus responded

Agreed on the car wash! Glad Laural could help along with Todd and Zach. Thanks for your trust. - John Connelly Owner/Acura Columbus

December 04, 2024

Dealership Rating
Employee Rating

The customer service provided was exceptional! The staff was not only attentive and friendly, but they also went above and beyond to address any concerns I had. Their prompt responses and willingn More

by Michael Powell
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Recommend Dealer
Yes
Dec 05, 2024

Acura Columbus responded

Fantastic! Thank you so much. Made my day with your very nice note - I really appreciate it. Thanks, John Connelly Owner/Acura Columbus

November 12, 2024

Dealership Rating
Employee Rating

Excellent customer service. I appreciate that everyone always takes great care of my car, and makes sure I am taken care of while I wait. More

by Cathy Doseck
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune , Clayton Prescott

Nov 13, 2024

Acura Columbus responded

Thanks for your trust Cathy - we appreciate it! - John Connelly Owner/Acura Columbus

November 01, 2024

Dealership Rating
Employee Rating

The quality of service was absolutely excellent. Initially their pricing was wrong, and the value of service was underestimated; because of this, the service representative offered a coupon due to t More

by KBD
Service Price Transparency
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Recommend Dealer
Yes
Nov 02, 2024

Acura Columbus responded

Thank you and I am glad Todd was able to help. We appreciate your trust. - John Connelly Owner/Acura Columbus

October 08, 2024

Dealership Rating
Employee Rating

Very courteous and prompt service Got me in and out in the allotted time Very helpful More

by Cjkikta
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 09, 2024

Acura Columbus responded

Good news! I am glad to read this. Thank you! - John Connelly Owner/Acura Columbus

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