Todd Madgar

I would not trust this dealership to give water to a dog, let alone purchase a vehicle or have a service a vehicle of mine. Nor would I trust them to work with anyone else! This dealer is what gives dealer let alone purchase a vehicle or have a service a vehicle of mine. Nor would I trust them to work with anyone else! This dealer is what gives dealerships a bad reputation! Dishonest Liars Deceptive Unethical Unfair Practices How many ways can it be said NOT to trust this dealership ?!?! Especially if you are a WOMAN !!!! More

Report | Print

The lack of communication between departments, to their The lack of communication between departments, to their customers and the unwillingness to help their customers at this dealership makes me wonder h The lack of communication between departments, to their customers and the unwillingness to help their customers at this dealership makes me wonder how they have stayed in business as long as they have. The one star is for the salesman, Todd, who was the only one who would return phone calls when he said he would. The service writer, Shannon, tried to lie to me regarding another Toyota dealer. I left Joe multiple voicemails for a return call after I was told he would call me back that evening only to never receive any return calls period. The 30 day used car warranty is useless when it comes to major issues. Their techs claim the issues can’t be found but another Toyota dealer found them and documented them. Andy’s solution to my vehicle problem was to buy their extended car warranty. What good is that since you don’t even honor your 30 day warranty? Everyone I spoke with tried to pass me off to someone else. I will tell anyone and everyone never to do business with this dealer More

Report | Print

Todd Madgar is a great salesman to work with. Our purchase process was quick and easy. This was my second purchase through Toyota of Knoxville and I've been highly satisfied both times. I highly re purchase process was quick and easy. This was my second purchase through Toyota of Knoxville and I've been highly satisfied both times. I highly recommend! More

Report | Print

Excellent service department Have all three of my cars serviced here; just bought a new 2019 4RUNNER Limited this week. Good service good prices good customer service . I would re Have all three of my cars serviced here; just bought a new 2019 4RUNNER Limited this week. Good service good prices good customer service . I would recommend this dealership More

Report | Print

Excellent sales service The salesmen worked diligently to try to find the vehicle that we wanted. Todd found the location of the vehicle that we wanted, and responded to our The salesmen worked diligently to try to find the vehicle that we wanted. Todd found the location of the vehicle that we wanted, and responded to our calls in a timely manner. More

Report | Print

Customer service Even though I didn’t end up buying a car, I was pleased with the service. Todd madgar called me right away, was very polite, and was honest about ever Even though I didn’t end up buying a car, I was pleased with the service. Todd madgar called me right away, was very polite, and was honest about everything with the car. Most of the salesmen’s I’ve tried to buy a car from other dealerships were pushy and rude but Todd Madgar was the opposite of that! More

Report | Print

Excellent product, excellent sales staff, excellent service My experience purchasing my 2018 Toyota 4Runner exceeded my expectations in every way. Todd handled the sales process expertly, answered all my questi My experience purchasing my 2018 Toyota 4Runner exceeded my expectations in every way. Todd handled the sales process expertly, answered all my questions, assisted me in making my decision to purchase, and went over the operation of the vehicle with me. More

Report | Print

Excellent experience Purchased new highlander for my wife and the purchase experience was exceptional. The whole staff from salesman to manager to finance was truely profe Purchased new highlander for my wife and the purchase experience was exceptional. The whole staff from salesman to manager to finance was truely professional and plus an amazing deal. I will definitely buy from again. More

Report | Print

NICE JOB TODD WAS GREAT AT HELPING ME WITH MY PURCHASE. HE WAS FRIENDLY AND SUPPORTAVE. HE HELPED ME GET A TRUCK SO I COULD PULL MY CAMPER. TODD WAS GREAT AT HELPING ME WITH MY PURCHASE. HE WAS FRIENDLY AND SUPPORTAVE. HE HELPED ME GET A TRUCK SO I COULD PULL MY CAMPER. More

Report | Print

Consistent with Toyota reputation, Toyota Knoxville is par! Toyota Knoxville has always exceeded this family's expectations. We are loyal customers with three Toyota's in our fleet currently. From sales to se Toyota Knoxville has always exceeded this family's expectations. We are loyal customers with three Toyota's in our fleet currently. From sales to service, we've always had a pleasant experience. More

Report | Print