Todd Jacquay | Page 29

Car delivery process is clunky and could use some refinement. Mazda sales rep (employed by Mazda not by O'Daniel) fell on his sword over "buggy" tracking process and logistics system. Which results refinement. Mazda sales rep (employed by Mazda not by O'Daniel) fell on his sword over "buggy" tracking process and logistics system. Which results in longer than expected delivery lead-time. Clear and accurate communication from Mazda to the dealership would have enhanced this rating. More

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This is my 2nd purchase from Nick Sheets… There was an issue with the car that was not O'Daniel's fault, and they made it right. They went all out to make sure I was happy. I am so satisfied that I will a issue with the car that was not O'Daniel's fault, and they made it right. They went all out to make sure I was happy. I am so satisfied that I will always buy from them. I have purchased 50 cars in my life (not exaggerating) and I can say this was the best experience I have ever had. I am in sales and customer service as well and make my living from taking care of people. Tim absolutely is the best. He made everything right. Buy your car here. Get your car serviced here as well… they service department is the best. More

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My entire experience was pleasant from start to finish (which is virtually impossible to say when buying a car). The staff worked diligently to get me the car I wanted at a price I could afford. The entir (which is virtually impossible to say when buying a car). The staff worked diligently to get me the car I wanted at a price I could afford. The entire dealership was friendly and welcoming without being pushy. More

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Nick was more than willing to let me test drive any car I was interested in. Nick was respectful in only showing me cars in my price range and not trying to up sell. This made me more willing to believe he was interested in. Nick was respectful in only showing me cars in my price range and not trying to up sell. This made me more willing to believe he was in the deal for me and not himself. This really helped me 'know' which car I wanted. Test drove one day, the next day I drove my car home....Best Experience Ever!!! More

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A Big Thanks to Matt Tillapaugh for all of the great service!!!! We bought the Mazda 2 and we just love it!!! Thank you again!!!! service!!!! We bought the Mazda 2 and we just love it!!! Thank you again!!!! More

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Our experience was simply excellent. Sam was very professional, efficient, and conducted himself as a member of your family. He treated us as if we were his only business for the day, and followed u professional, efficient, and conducted himself as a member of your family. He treated us as if we were his only business for the day, and followed up to see that we were completely satisfied with the vehicle and our experience. He is the first car salesman who has shown us such personalization when we purchased a new car. We would send anyone we know to Sam so they could experience the Sam Moun care and efficiency. More

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Every employee I had contact with, no matter how brief, were friendly, professional, and helpful. Sam Moun was my primary contact from first entering the premises through the sale including the after sale were friendly, professional, and helpful. Sam Moun was my primary contact from first entering the premises through the sale including the after sale process. He was knowledgeable, energetic, and pleasing to work with. More

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Matt was very friendly and professional. He took the time to explain all the features on the car to my wife and myself. He did an excellent job of a tutorial on "Mazda Owners for Dummies". Todd was time to explain all the features on the car to my wife and myself. He did an excellent job of a tutorial on "Mazda Owners for Dummies". Todd was friendly and courteous. We felt he gave us the best deal possible and was a "no-nonsense" professional. Our experience at the Mazda dealer was one of the best we've ever had. We would not hesitate to send friends & family to them. More

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I loved that they gave me space and were very easy to work with. It was a very good experience in buying my first new car! work with. It was a very good experience in buying my first new car! More

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Everyone at the dealership is friendly and very knowledgable about the Mazda product. Our representative, Matt is a great guy. Very helpful. Todd Jacquay worked to find us the best deal available. knowledgable about the Mazda product. Our representative, Matt is a great guy. Very helpful. Todd Jacquay worked to find us the best deal available. George Brothers worked quickly so that we were able to drive off in our new vehicle.Nick in the body shop does a great job updating our van with the extras we wanted. More

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