Todd Jacquay | Page 29

New car buying experience at O'Daniel Mazda I worked with Sam Moun at O'Daniel Mazda in my search for a mid-sized sedan. I visited O'Daniel's three times in a period of 5 days as I researched a I worked with Sam Moun at O'Daniel Mazda in my search for a mid-sized sedan. I visited O'Daniel's three times in a period of 5 days as I researched and test drove several other autos. Sam was always very professional and treated me with respect and patience. He is knowledgeable and provided me with the information and time I needed to make a decision. I never felt pressured. Generally speaking, working with Sam and the folks at O'Daniel was an enjoyable experience, and I am thrilled with my purchase. More

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No hassles. I mostly worked with Matt Tillapaugh. Very helpful in every way. When I took delivery, he was very thorough explaining the features of the car. When M I mostly worked with Matt Tillapaugh. Very helpful in every way. When I took delivery, he was very thorough explaining the features of the car. When Matt wasn't there, I talked with Todd Jacquay. Very down to earth people. Todd helped me to understand the leasing end of the purchase, which helped me to choose the option that was right for me. It took about ten days for me to make up my mind. During this time, there was no phone calls to me. No pressure sales tactics. They just answered my questions and let me make my own choices. This was one of the most pleasant car buying experiences I have had. THANKS Matt and Todd. Keep up the good work. I love my car!!! More

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Junior was very friendly and made us feel comfortable and like he cared about us as people, not just about us as customers. I felt like he was honest in his dealings with us and that we got a good deal on o like he cared about us as people, not just about us as customers. I felt like he was honest in his dealings with us and that we got a good deal on our vehicle. More

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Car delivery process is clunky and could use some refinement. Mazda sales rep (employed by Mazda not by O'Daniel) fell on his sword over "buggy" tracking process and logistics system. Which results refinement. Mazda sales rep (employed by Mazda not by O'Daniel) fell on his sword over "buggy" tracking process and logistics system. Which results in longer than expected delivery lead-time. Clear and accurate communication from Mazda to the dealership would have enhanced this rating. More

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This is my 2nd purchase from Nick Sheets… There was an issue with the car that was not O'Daniel's fault, and they made it right. They went all out to make sure I was happy. I am so satisfied that I will a issue with the car that was not O'Daniel's fault, and they made it right. They went all out to make sure I was happy. I am so satisfied that I will always buy from them. I have purchased 50 cars in my life (not exaggerating) and I can say this was the best experience I have ever had. I am in sales and customer service as well and make my living from taking care of people. Tim absolutely is the best. He made everything right. Buy your car here. Get your car serviced here as well… they service department is the best. More

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My entire experience was pleasant from start to finish (which is virtually impossible to say when buying a car). The staff worked diligently to get me the car I wanted at a price I could afford. The entir (which is virtually impossible to say when buying a car). The staff worked diligently to get me the car I wanted at a price I could afford. The entire dealership was friendly and welcoming without being pushy. More

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Nick was more than willing to let me test drive any car I was interested in. Nick was respectful in only showing me cars in my price range and not trying to up sell. This made me more willing to believe he was interested in. Nick was respectful in only showing me cars in my price range and not trying to up sell. This made me more willing to believe he was in the deal for me and not himself. This really helped me 'know' which car I wanted. Test drove one day, the next day I drove my car home....Best Experience Ever!!! More

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A Big Thanks to Matt Tillapaugh for all of the great service!!!! We bought the Mazda 2 and we just love it!!! Thank you again!!!! service!!!! We bought the Mazda 2 and we just love it!!! Thank you again!!!! More

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Our experience was simply excellent. Sam was very professional, efficient, and conducted himself as a member of your family. He treated us as if we were his only business for the day, and followed u professional, efficient, and conducted himself as a member of your family. He treated us as if we were his only business for the day, and followed up to see that we were completely satisfied with the vehicle and our experience. He is the first car salesman who has shown us such personalization when we purchased a new car. We would send anyone we know to Sam so they could experience the Sam Moun care and efficiency. More

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Every employee I had contact with, no matter how brief, were friendly, professional, and helpful. Sam Moun was my primary contact from first entering the premises through the sale including the after sale were friendly, professional, and helpful. Sam Moun was my primary contact from first entering the premises through the sale including the after sale process. He was knowledgeable, energetic, and pleasing to work with. More

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