Todd Gerardo

Very friendly staff and were very helpful during the car buying process. Made it go smooth buying process. Made it go smooth More

Report | Print

I have leased a vehicle with Todd back in 2020. My lease just came to an end an I recontacted him. This time my wife and I decided to purchase a Tucson. Todd worked with us and helped us get a good My lease just came to an end an I recontacted him. This time my wife and I decided to purchase a Tucson. Todd worked with us and helped us get a good deal. He goes above and beyond. He is through and professional. Good job! Robert A. More

Report | Print

***Update: The San Tan Hyundai General Manager, Tom, reached out to my husband this afternoon and we now have the car back. He has went out of his way to ensure that we are now completely satisfied with reached out to my husband this afternoon and we now have the car back. He has went out of his way to ensure that we are now completely satisfied with the vehicle and made it right for the inconvenience this has caused. We greatly appreciate Tom, Todd and all of the staff involved that were able to provide updates when they had them available. This shows exceptional customer service and I can no longer be upset. Thank you to all involved. *** My husband and I purchased a 2023 Hyundai Palisade Calligraphy on August 12, 2022. Everything about the purchase was moving along smoothly with our sales associate, Todd...until it wasn't. This particular day we were having a monsoon storm blow in and as we went to leave it was lightly raining. I went to get in the passenger door when I realized a rather noticeable gap where the 2 fender pieces meet behind the front tire and the reflector wasn't seated properly. Todd went and got someone from the body shop who thought this could be repaired in a couple of days but we were allowed to drive the vehicle until Monday when they were going to fix it. Monday we dropped the vehicle off in the afternoon with the expectation to get the car in a day or two. My husband was given a small old and dirty SUV to drive in the meantime. We were called in 2 days and told it may be another week. The following week I called Todd asking for an update. He told me he thought he would have the car back in a week and offered a gift card for dinner. I calmly explained I wasn't calling to get anything out of him as we just wanted our BRAND NEW CAR back. We hung up and I used the locate vehicle app and noticed the amount of fuel in our vehicle was going down by 11%. The 3rd week the vehicle was in the shop Todd called my husband and said he would have the General Mgr call us on Friday with an update between 11-noon. At 1pm on Friday Todd called again saying he would have the car to us on Tuesday after my husband got off work at 5, this was because of the Labor Day holiday. Tuesday Todd called my husband and says it will be one more day or we could pick up Thursday "If we wanted." I did the vehicle locate app to see it was still sitting at the paint shop on Country Club as of 9/7/2022 at 0330. More

Report | Print

Todd was very nice and helpful Made me feel comfortable Todd was very nice and helpful Made me feel comfortable in buying my car Tell my friends of this experience Todd was very nice and helpful Made me feel comfortable in buying my car Tell my friends of this experience More

Report | Print

DO NOT buy a car from this dealership at this time. If you have any issues with it, it will be two and a half months before they will fix it. They will blame it on Covid, since that is the convenient thi you have any issues with it, it will be two and a half months before they will fix it. They will blame it on Covid, since that is the convenient thing to do, but they do not honor their warranty. This was my third and last Hyundai. It's less than two months old and I can't wait to get rid of it. One star is too high for these con artists. More

Report | Print

Todd was our salesman. He was very helpful, professional, not pushy. He talked to us about our options, worked with us on the price and we bought a new vehicle. I would recommend (and will) r professional, not pushy. He talked to us about our options, worked with us on the price and we bought a new vehicle. I would recommend (and will) recommend Todd to our friends and neighbors. Our experience at Honda was not at all like Hyundai. Sorry I went to Honda! Thanks Todd More

Report | Print

Need a car, they have some here If you want to pay a fair price for a car here, be prepared to haggle and DEFINITELY keep your eye on the number. Like playing a shell game, lose focu If you want to pay a fair price for a car here, be prepared to haggle and DEFINITELY keep your eye on the number. Like playing a shell game, lose focus and they'll have your shirt. More

Report | Print

Pleasant experience Excellent customer service from Todd Gerardo and Dave McHone, fast, efficient, knowledgeable. Pleasant refreshing experience from a car dealership. Excellent customer service from Todd Gerardo and Dave McHone, fast, efficient, knowledgeable. Pleasant refreshing experience from a car dealership. Beginning to end. We will recommend you again. More

Report | Print

Quick and easy No pressure car buying. I left with exactly what I wanted. Financing was quick and was easy. Customer service was excellent. Love my new car. No pressure car buying. I left with exactly what I wanted. Financing was quick and was easy. Customer service was excellent. Love my new car. More

Report | Print

Great experience, thanks Todd! To me, Todd made the experience easy and pleasant. We traded in two cars and bought two new Hyundais, a Santa Fe and a Sonata. Todd answered a ton o To me, Todd made the experience easy and pleasant. We traded in two cars and bought two new Hyundais, a Santa Fe and a Sonata. Todd answered a ton of questions from my husband and I and was super pleasant and accommodating. He made the financial negotiation part of the purchases super easy. We told him what we wanted and he worked on getting that for us. Getting a card from him thanking us for our business was a nice touch too. :) More

by caddoaz Verified Customer Verified Customer

Report | Print