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Todd Garverick
Todd Garverick at Byers Toyota

Todd Garverick

General Manager

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

4.7
73 Reviews
4.7

73 Reviews

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73 Reviews of Todd Garverick

November 29, 2025

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Employee Rating

We came in close to closing and there team was nothing but professional. They stayed after to help us with a company purchase. 10/10 for customer service would definitely purchase more vehicles from them! More

by BANDTHANDYMENLLC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Dooley, Shayne Becker, Kyle Foos, Jeff Caldwell, Chaphan Cramer, Kyle Cain, Tyler "Ty" Barlow, Dominic Decaro , Butch Chipps

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Dec 02, 2025

Byers Toyota responded

We are so glad to hear that your entire purchase experience was outstanding! It is wonderful that Greg listened to your needs and found exactly the Subaru Outback you wanted. We are especially happy that he was helpful and efficient for you. Thank you for your kind words, and enjoy your new ride.

November 27, 2025

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Employee Rating

It was nice meeting the people at the dealership! Nice working with them! It was nice More

by davidmunce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Dooley, Shayne Becker, Kyle Foos, Jeff Caldwell, Chaphan Cramer, Kyle Cain, Tyler "Ty" Barlow, Dominic Decaro , Butch Chipps

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Dec 02, 2025

Byers Toyota responded

Thank you so much for your kind words! We are thrilled to hear that you enjoyed working with our team at the dealership. It was a pleasure meeting you as well. We look forward to seeing you again down the road.

October 03, 2025

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Employee Rating

The dealership was very clean and comfortable the the sales rep was very professional and helpful More

by rallen0930
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Smith, Tyler "Ty" Barlow

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Oct 06, 2025

Byers Toyota responded

Thank you for taking the time to share your experience with us! We're so glad to hear that you found our dealership clean and comfortable and that our team provided professional and helpful service. We look forward to seeing you again.

October 03, 2025

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Employee Rating

Great dealership! My experience with them was really really good!! I would recommend this dealership to friends and family. More

by akaufman0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff "Mullzie" Mull , Marc in finance

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Oct 06, 2025

Byers Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear you had such a great experience with us. Your recommendation to friends and family means the world to our team. We look forward to seeing you again in the future

September 27, 2025

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Employee Rating

Shayne. Your team with the new integration of technology are the best of the best! Love the speed of service. Thank you for everything! More

by rrhite2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Dooley, Shayne Becker, Kyle Foos, Jeff Caldwell, Chaphan Cramer, Kyle Cain, Tyler "Ty" Barlow, Dominic Decaro , Butch Chipps

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Sep 29, 2025

Byers Toyota responded

Thank you so much for this wonderful feedback! We're thrilled to hear that you're loving the speed of our service with the new technology integration. Our team works hard to provide the best experience possible, and knowing that it's making a difference for you truly makes our day. We appreciate you taking the time to share this with us and look forward to continuing to serve you!

August 22, 2025

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Employee Rating

Not honest and up front for financing, sales manager is rude, the general manager does not answer. His phone, was promised that I would get a hold of the owner. Never have. Received a cracked bed mat 3 wee More

by jward44421
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Dooley, Dominic Decaro, Justin Price , Darryl Becker, Matt Moloney, The people that put on accessories, called for 3 weeks straight and then finally told I'll just come in so we can look at it

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Aug 25, 2025

Byers Toyota responded

I sincerely apologize for the disappointing experience you've had with our team. Your concerns about communication, financing transparency, and the damaged bed mat are completely valid, and I understand your frustration. We clearly fell short of the service standards you deserve. I'd like to personally address each of these issues and work toward a resolution. Please call us directly so we can discuss your financing concerns and get your bed mat issue resolved immediately. Your feedback helps us improve, and I'm committed to making this right. Thank you for taking the time to share your experience.

Aug 25, 2025

jward44421 responded

Still awaiting a message from the owner of Byers Toyota in Delaware Ohio. Every time I have been there I have asked to speak to him. Was told by the sales that he would have been in on Saturday when I purchased a truck he wasn't there. Had issues before spoke with general manager Todd and sales manager Brian about the Toyota discount for financing with them. Now I have a busted tire and I have wheel and tire protection. Your service department told me they do not cover the tire or fixing it or replacing it or anything. I inform them that I have the wheel and tire several times and they inform me that they will do a one-time repair patch. This is not what's in the warranty. I want a new tire and I want the Toyota financing friends and family that I was promised addressed by the owner. I also expect my new mat cover as they tried to get away with giving me one that had issues. I also expect them to not try to do me one over on the tonneau cover as they tried to sell me one for $1,300 and in Columbus at the other Toyota dealership they sell it for $ $1,047. This has not been a fun process at all with this dealership and I cannot get answers or anyone to do anything. It took me showing up at the dealership 3 weeks later as I had called at least three times a week and given a different answer each time as to why the bed mat was not addressed or ordered or done anything until I've sent two messages on two different sites and the calls and spoke to Jeff finally and Jeff addressed this after 3 weeks and then the map that I got still had a scratch in it. I want the owner and I want these items addressed.

Aug 25, 2025

jward44421 responded

The financing issue is not a concern. This was a promise from your salesman that Toyota gives family and friends discount for financing with Toyota. Otherwise I would have used my USAA and got a better rate. The bed mat issue is still not finished as they said they ordered a third one. And now I have a patched tire. I spoke with the Toyota dealership and my friend that works for Toyota and the warranty works as replace tire. Not we charge you to patch a tire. We're doing you a favor. It would have costed $ $170 but will give you a one-time over. This is not correct. This is not what is in the warranty and this is not what I've been told by another Toyota employee that deals with this on day-to-day. I should have been given the tire and it should have been replaced. The financing issue should have been fixed, and the bed mat. I have had it 2 weeks ago. And I would have got the tonneau cover but your employee tried to do me one over and put it at 1300 instead of the $1,047 that the other dealership sells it for.

August 16, 2025

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Employee Rating

Overall a great experience phenomenal people with the focus on the customer. Thanks you team More

by laj310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Dooley, Jeff Caldwell , Matt Moloney, Morris

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Aug 18, 2025

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciated our team's focus on the customer. Your feedback means the world to us, and we look forward to welcoming you back again soon!

July 30, 2025

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Employee Rating

Best Toyota Dealer on the planet. Everyone is very good with product knowledge and customer service. I’ve bought 5 cars from this dealer and every experience has been fantastic. As lo More

by Isaak Caldwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis, Brian Dooley, Jeff Caldwell, Jeff "Mullzie" Mull, Troy Snyder, Adam Rickard, Chaphan Cramer, Dominic Decaro , Matt Moloney, The entire detail department

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Aug 04, 2025

Byers Toyota responded

Thank you so much for your incredible feedback and loyalty! It’s always a pleasure to assist you, and we’re honored to have earned your trust over the years. Your recommendation means the world to us, and we’re thrilled to know you’ve had such wonderful experiences with our team. We look forward to helping you with your next Toyota when the time comes!

June 21, 2025

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Employee Rating

Nice people that were very helpful and knowledgeable about the vehicles they were marketing. Great experience! More

by Kearnsjim5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawna Mays

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Jun 23, 2025

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and found our team to be helpful and knowledgeable. It was truly a pleasure assisting you, and we’re here to help anytime you need. Enjoy your new vehicle! 🚗

April 02, 2025

Dealership Rating
Employee Rating

Very easy to work with and all personnel were very pleasant. Great location and great prices! More

by CARSOURCE10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Dooley, Jeff Caldwell

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