Todd Eckard | Page 6

I needed a full transmission replacement. Koons said 10-12 weeks for delivery. It was there in 5 weeks which was fantastic. They said 2-3 days for the work to be done. It was finished in 1 da Koons said 10-12 weeks for delivery. It was there in 5 weeks which was fantastic. They said 2-3 days for the work to be done. It was finished in 1 day..... Amazing. The price came in cheaper then the estimate. Also, incredibly good news. Everyone from start to finish was a pleasure to deal with. Free loaner during the repair. Their job is to take care of a product but what they really do is take care of people. Awesome staff! Keep up the good work!! More

by Kenmary1 Verified Customer Verified Customer

Report | Print

Todd was very understanding and very professional when working with me on my 20-year-old FJ Cruiser. Lots of miles and lots of need for updating to go the next 220k. Todd stayed in touch, sent me updates, working with me on my 20-year-old FJ Cruiser. Lots of miles and lots of need for updating to go the next 220k. Todd stayed in touch, sent me updates, Class act after over 20 years of coming in service. More

by m_hish Verified Customer Verified Customer

Report | Print

I had the pleasure of having Milo Dwars. He was very professional, efficient and friendly. He was very professional, efficient and friendly. More

by dagsmiles31 Verified Customer Verified Customer

Report | Print

We have always been very pleased with the service we have received from Koons Toyota and this trip was no exception. I rated it 4 instead of 5 because I found their mechanized scheduling app to be frustratin received from Koons Toyota and this trip was no exception. I rated it 4 instead of 5 because I found their mechanized scheduling app to be frustrating and limiting in its ability to allow me to accurately reflect the reason for the service appointment. More

by gdeuchler Verified Customer Verified Customer

Report | Print

Todd does a great job of helping me understand what the mechanics recommend concerning each of my vehicles. Often, a decision will need to be as to whether to push forward with a recommendation, or possib mechanics recommend concerning each of my vehicles. Often, a decision will need to be as to whether to push forward with a recommendation, or possibly wait until a future appointment. He does a great job of helping me assess the root issues and make solid decisions that allows me to safely keep my vehicles on the road. I value working with Todd. More

by sawdust1522 Verified Customer Verified Customer

Report | Print

My vehicle was finished in record time. Todd Eckard was a pleasure to work with. Great job. Todd Eckard was a pleasure to work with. Great job. More

by ayres56 Verified Customer Verified Customer

Report | Print

I've used Koons for 20 some years, and have always been satisfied with their service. satisfied with their service. More

by rfgorr Verified Customer Verified Customer

Report | Print

I didn’t wait too long. It was done timely. Good job Koons. Moving out of the state, going to miss the service. It was done timely. Good job Koons. Moving out of the state, going to miss the service. More

by mmr_518 Verified Customer Verified Customer

Report | Print

Todd gives us exceptional service He is the reason I purchased my RAV4 from Koons Toyota. purchased my RAV4 from Koons Toyota. More

by clark13 Verified Customer Verified Customer

Report | Print

Always been pleased with staff and service, I have a 15 year history with them. year history with them. More

by dwhite21787 Verified Customer Verified Customer

Report | Print