Todd Eckard | Page 25

Milo does a terrific job updating me on my service needs, truly professional. Thanks again. truly professional. Thanks again. More

by Shawn.kerr42 Verified Customer Verified Customer

Print

Hi, i came here first time for camry transmission issue, normally i go to catonsville toyota on national pike or dar car toyota dundalk, first time came to westminister, i went through inside from automat normally i go to catonsville toyota on national pike or dar car toyota dundalk, first time came to westminister, i went through inside from automatic door, sitting in car like always in other places someone came and ask you have appointment, how can we help you take care of milage and takes you to the car specialist, but here no one came, i sit in car for couple of miutes, then went in office, 4,5 people there, it was like no one wants you to be here, finally a guy asked you have appointment, no greetings no have a seat nothing, i told him my name then he told me another guy will look after you, might be he was tod i think so. then he get started i told him that issue is with transmission, he asked me do i have warranty, i told him no he told me the charges, i said okay, he does not bother do i wait here, where the sitting area we have coffee and vending machine, like on other 2 places they do. i just left, he called me in evening told me that transmission issue, i asked him how much it cost to fix, he mentioned around $8000. i told him i cannot afford that much right now, he just ok come and pick the car, i told me i will come next day. he is ok with that. he never gave me option for bank fix the car on credit or anything, next day i went with family because we thinking to buy new Tundra/ Land cruiser. we looked both cars sales specialist was great gentleman. well after that i went inside to pick the car. there was a lady. no Hi, Hello no greeting, that weired behavior, '' you came here to pick the car'' . with rude behavior. you have to pay and wait outside your car will be there. i lady brought my car outside, she is nice lady with smile on her face. but am 100% sure i will never go here for service and sorry to say not even to get a new car. i preferred toyota on baltimore national like. nice professional people over there. I am already in tension that my car has a transmission issue and you toyota westminster guys giving me rude non professional behavior. More

by Imran Verified Customer Verified Customer

Print

I have had nothing but good service from everyone at Koons and I have been going there for over 25 years. Koons and I have been going there for over 25 years. More

by velsmet Verified Customer Verified Customer

Print

As always, I received prompt and courteous service. The service tech was polite and knowledgeable in regards to a malfunction of a sensor on my wife’s Prius. He immediately corrected the problem. The service tech was polite and knowledgeable in regards to a malfunction of a sensor on my wife’s Prius. He immediately corrected the problem. More

by t_manner Verified Customer Verified Customer

Print

I was satisfied with the service provided. I hope to return for my next appointment I hope to return for my next appointment More

by sean.the.shoer Verified Customer Verified Customer

Print

Jacob Staub and the rest of the Service Team always make the experience pleasant quick and worry free. the experience pleasant quick and worry free. More

by scarff7763 Verified Customer Verified Customer

Print

The service center is always so efficient and the staff are very helpful. I always feel confident about taking my car there. are very helpful. I always feel confident about taking my car there. More

by jaycolady Verified Customer Verified Customer

Print

Work is done in a professional way. We are always happy with the outcome.This keeps our car running! We are always happy with the outcome.This keeps our car running! More

by mel1nurse Verified Customer Verified Customer

Print

Great dealership. I have bought two vehicles there since December 2023 and had all service work completed there as well. The customer service from the sales to financ I have bought two vehicles there since December 2023 and had all service work completed there as well. The customer service from the sales to finance and service is excellent !! More

by robert.odachowski Verified Customer Verified Customer

Print

Efficient. Job completed in as promised. Clean surroundings and nice waiting room, I appreciate that. 9 Job completed in as promised. Clean surroundings and nice waiting room, I appreciate that. 9 More

by cmelville0010 Verified Customer Verified Customer

Print