Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 16

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
338 Reviews
4.9

338 Reviews

Write a Review

338 Reviews of Todd Eckard

March 26, 2026

Dealership Rating
Employee Rating

Great service every time. Consistantly good about scheduling, getting the work done on time and keeping customer in the loop during service. More

by b.klages
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2026

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

March 26, 2026

Dealership Rating
Employee Rating

Always prompt, professional and courteous service. Todd is very good at explaining things when asked questions. More

by ccrosby2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2026

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

March 24, 2026

Dealership Rating
Employee Rating

Staff was friendly and work was completed efficiently. Communication was excellent. Overall experience was very good. More

by birminghamdesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Colassard, Larry Conaway

Mar 27, 2026

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

March 23, 2026

Dealership Rating
Employee Rating

Great customer service! !! Very professional! Answers my questions very clearly, and is patient with me if I don’t understand. More

by brrobi0618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

Koons Westminster Toyota responded

brrobi0618, we are delighted to see this rating! Have a great day!

March 20, 2026

Dealership Rating
Employee Rating

It is convenient and they pick my car up in front of my work and deliver it later. Thanks Koons! More

by scopskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Koons Westminster Toyota responded

Hi, thanks so much for rating us so high! Be safe on the road!

March 20, 2026

Dealership Rating
Employee Rating

This dealership is very easy to work with. AI answers the phone and sends me where I need to go. Todd Eckard is very helpful arranging service. Drivers who give me a ride home and come to p More

by rswilhelm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Koons Westminster Toyota responded

rswilhelm, we are delighted to see this rating! Have a great day!

March 19, 2026

Dealership Rating
Employee Rating

Excellent service, pleasant and professional, quick service, nice waiting area, have had positive experiences, four year customer More

by Jkepner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2026

Koons Westminster Toyota responded

Jkepner, thank you for taking the time to leave us this positive review! Have a wonderful day!

March 18, 2026

Dealership Rating
Employee Rating

So far Koons has been great servicing our truck and Todd has been great as well More

by fb_rider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2026

Koons Westminster Toyota responded

Hi, thank you for taking the time to rate us! You really made our day today.

March 18, 2026

Dealership Rating
Employee Rating

Jacob Staub was excellent as always! Friendly and helpful. He helped me understand which repairs were critical and which weren't. More

by dmaglietta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2026

Koons Westminster Toyota responded

dmaglietta, we really appreciate this positive review! Thanks so much!

March 18, 2026

Dealership Rating
Employee Rating

My experience with Koons Westminster Toyota had been a pleasant with no negative interaction. Professional staff that take time to explain procedures and do not look for an opportunity to take advantage o More

by alberto.morales7000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2026

Koons Westminster Toyota responded

Hi, we are delighted to see this rating! Have a great day!

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