Todd Cherry | Page 10

I purchased a 2020 BMW X3 from Autohaus. The customer service is amazing and I enjoyed working with each employee I met through the process of my purchase. service is amazing and I enjoyed working with each employee I met through the process of my purchase. More

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I had a great experience buying my BMW 650 and have only had one regularly scheduled maintenance appointment, which was painless. I am most likely an Autohaus customer for life. had one regularly scheduled maintenance appointment, which was painless. I am most likely an Autohaus customer for life. More

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I have been buying BMWS from Autohaus for 43 years. That should tell you everything. I've been working with Gerd for most of this period. That should tell you everything. I've been working with Gerd for most of this period. More

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Great assistance and quick service. Very happy with the car. Everyone was very professional and very friendly as well. The dealership was clean and aesthetically pleasing. car. Everyone was very professional and very friendly as well. The dealership was clean and aesthetically pleasing. More

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I first met Brad Mares about three weeks ago. He introduced himself. We test drove the Z3 and the 440. He warned me that had only been working three days. The test drives went great. Even with his introduced himself. We test drove the Z3 and the 440. He warned me that had only been working three days. The test drives went great. Even with his limited experience at Autohaus he was able to answer my questions. I really enjoyed the test drives. I called him later and we sat down to discuss the Z4. Very easy to come to a price agreement. The general manager was also very helpful. The next day I picked up my Z4. The checkout of the car was through. And the car had a full tank of gas! I would highly recommend Autohaus for your next BMW!!!!! More

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Autohaus is so amazing! They make you feel like you are family! I couldn’t have asked for a smoother more pleasant car buying experience family! I couldn’t have asked for a smoother more pleasant car buying experience More

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Product presentation was very good. Sales team was prompt and acted eager to serve. it was a low pressure sale with plenty of product information. and acted eager to serve. it was a low pressure sale with plenty of product information. More

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What a Fantastic experience. Everyone couldn’t have been nicer. The sales team were super accommodating and helpful, and after the purchase the tech team was super patient and informative. nicer. The sales team were super accommodating and helpful, and after the purchase the tech team was super patient and informative. More

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Ten years later, same outstanding service Brett helped me with my first BMW about ten years ago. I returned to Autohaus BMW because they have the best service and staff around. I have at least Brett helped me with my first BMW about ten years ago. I returned to Autohaus BMW because they have the best service and staff around. I have at least 2 other dealerships that are closer to my home, but the drive is worth it. I recommend them 100%, they will take care of you and your family! Todd, Heather and Mason were all awesome, as well! More

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Passive Aggressive + Glorified Trailer Car Lot All was well until we realized we missed dealing with some cosmetic details we wanted to address. Don't expect anything above or beyond the bare minim All was well until we realized we missed dealing with some cosmetic details we wanted to address. Don't expect anything above or beyond the bare minimum (or, in some areas for them to even rise to the minimum). When they're done negotiating with you, they'll let you know. Expect them to get mouthy, pissy and behave as though they are doing you BIG favors by a) "losing money" on the deal; b) wasting their time dealing with you; and c) treating you as if expecting them to behave as though you're spending "real money" is audacious. And, we'd like to know why the BMW branded front plate they installed looked like it had been pulled from a wrecked car. Marred, scratched, and dented. Really? The window tinting promised (part of the "deal" that cost them "real money") did not meet our expectations at all--the same window tinting job they threatened to keep our $500 deposit for if we didn't agree to take the car. By the time we left (after traveling 250 miles to get there TWICE), we were both so angry with the staff (with the EXCEPTION of Mr. Chris Buie), that we were sorry we spent a dime with this dealership. We're now the owners of an expensive car that to bring to standard, will cost us another $1,000. Bottom line, these guys were half-jingling jerks. Good riddance. As for Mr. Chris Buie (a member of the service department who teaches about the car's bells and whistles), I simply can't say enough about his courteousness, professionalism, patience, and expertise. The rest of the staff would do well to ask him to teach them how to treat people who make their salaries possible. More

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