Todd Burns

Excellent sales , first class sales professional Manager, very helpful, service polite Happy with numerous experiences. at Jim Norton Toyota. Special thank to our Sales Guy Robert Blocker A+ Manager, very helpful, service polite Happy with numerous experiences. at Jim Norton Toyota. Special thank to our Sales Guy Robert Blocker A++++++++ More

by lgwayh7 Verified Customer Verified Customer

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Best service and Finance department around. Rachel in service and Todd in finance are the absolute best! Rachel in service and Todd in finance are the absolute best! More

by KBreckon Verified Customer Verified Customer

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Once the car was sold, no help afterwards. Never received any copies of my paper work, the sales person did not show me any features of the vehicle, the check was missing from my paperwork for Never received any copies of my paper work, the sales person did not show me any features of the vehicle, the check was missing from my paperwork for taxes financed into the deal. This dealership is no good More

by SCARAMBO Verified Customer Verified Customer

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The saleswoman Angela was very nice and on top of it. She had answers to all of my questions and was very helpful. The truck was in great condition and clean and she ran it through the car wash another t She had answers to all of my questions and was very helpful. The truck was in great condition and clean and she ran it through the car wash another time and made sure it had a full tank before I took it home. The financial managers were nice and mostly easy to work with, didn’t ever have to wait too ridiculously long. Great first car buying experience overall. More

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I picked up my new car on June 25. Bill was wonderful from the moment I walked in the door. Very attentive. Took the time to sit with me in the new car and explain ALL of the accessori Bill was wonderful from the moment I walked in the door. Very attentive. Took the time to sit with me in the new car and explain ALL of the accessories. Great customer service, very patient. Will buy from again! More

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My car happened to come on early and Todd took the time to call me. He then went an extra step to send me pictures of my new car after the windows had been tinted. Very nice young man. Seems to genuinely c to call me. He then went an extra step to send me pictures of my new car after the windows had been tinted. Very nice young man. Seems to genuinely care about his customers. Thank you Todd for going above and beyond! More

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Found a car perfect for me. I barely had to lift a finger. Todd Burns is a gem. Thank you for doing all the heavy lifting. I definitely will be a repeat customer. I barely had to lift a finger. Todd Burns is a gem. Thank you for doing all the heavy lifting. I definitely will be a repeat customer. More

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First off Benjamin lineback was my salesman, he was prompt and very easy to deal with! I am very thankful that I picked Jim Norton to deal with everyone was very nice and helpful choosing what was best prompt and very easy to deal with! I am very thankful that I picked Jim Norton to deal with everyone was very nice and helpful choosing what was best for ME! My over all experience was excellent but Benjamin put the icing on the cake! More

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If I could give Todd a minus rating, he would certainly deserve no less. After my son and I bought a Venza last December, Todd was involved in refunding a number of issues with the financial statement. H deserve no less. After my son and I bought a Venza last December, Todd was involved in refunding a number of issues with the financial statement. He has no ethics whatsoever and Mike, the GM, is leading the pack of xxxxx. Don’t do business with this dealership. Any other car dealer will give you a much better experience. More

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I had previously bought a vehicle from jim norton toyota so I knew the attention to detail I would receive so I knew the attention to detail I would receive More

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