Todd Ballard
Todd Ballard at Napleton's Auto Park of Urbana
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Todd Ballard

Service Advisor

Napleton's Auto Park of Urbana

1111 Napleton Way
Urbana, IL 61801

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4.9
88 Reviews
4.9

88 Reviews

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88 Reviews of Todd Ballard

July 11, 2024

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Employee Rating

Thanks again for the great service for my Camry. You guys are the best! Thanks Todd! Mike C. More

by MikeC
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Recommend Dealer
Yes

June 14, 2024

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Todd Ballard is my service guy. He always makes sure I know what is happening with my vehicle and OKs the price of the repairs beforehand. More

by Abetz
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Recommend Dealer
Yes

June 11, 2024

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I've had 2 Toyotas. This dealership has always been top notch. Now that I bought another Toyota I took it in for the 5k maintenance. My service manager was Todd. He's a More

by Cyn
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Recommend Dealer
Yes

June 05, 2024

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I've used this dealership multiple times for service and they are always courteous and professional. Very thorough and fix things right. More

by gegoodwi
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Recommend Dealer
Yes

June 05, 2024

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Easy to work with, kept me informed and answered all my questions. Highly recommended service. More

by jill
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Recommend Dealer
Yes

June 05, 2024

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The service was excellent! Todd explained everything to me and I was very pleased with the result! More

by tarotkitty777
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Recommend Dealer
Yes

June 04, 2024

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I am impressed with the quality of the service I get for my Toyota RAV4. The staff is pleasant and helpful. More

by nblanford
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Recommend Dealer
Yes

May 24, 2024

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Excellent service department. Todd was excellent. Very upfront about waiting times. Vehicle was done timely. More

by Skreps
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Recommend Dealer
Yes

May 24, 2024

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Todd gave outstanding customer service in the service department, via info, estimates, and time updates. More

by dan.r.obrien
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Recommend Dealer
Yes

May 24, 2024

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It has been the fifth year since I'm doing business with them and I really enjoy it. More

by Jinchao
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Recommend Dealer
Yes
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