Todd Ballard
Todd Ballard at Napleton's Auto Park of Urbana
Refer Me

Todd Ballard

Service Advisor

Napleton's Auto Park of Urbana

1111 Napleton Way
Urbana, IL 61801

Contact Me
4.9
88 Reviews
4.9

88 Reviews

Write a Review

88 Reviews of Todd Ballard

July 11, 2024

Dealership Rating
Employee Rating

Thanks again for the great service for my Camry. You guys are the best! Thanks Todd! Mike C. More

by MikeC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 14, 2024

Dealership Rating
Employee Rating

Todd Ballard is my service guy. He always makes sure I know what is happening with my vehicle and OKs the price of the repairs beforehand. More

by Abetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 11, 2024

Dealership Rating
Employee Rating

I've had 2 Toyotas. This dealership has always been top notch. Now that I bought another Toyota I took it in for the 5k maintenance. My service manager was Todd. He's a More

by Cyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 05, 2024

Dealership Rating
Employee Rating

I've used this dealership multiple times for service and they are always courteous and professional. Very thorough and fix things right. More

by gegoodwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 05, 2024

Dealership Rating
Employee Rating

Easy to work with, kept me informed and answered all my questions. Highly recommended service. More

by jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 05, 2024

Dealership Rating
Employee Rating

The service was excellent! Todd explained everything to me and I was very pleased with the result! More

by tarotkitty777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 04, 2024

Dealership Rating
Employee Rating

I am impressed with the quality of the service I get for my Toyota RAV4. The staff is pleasant and helpful. More

by nblanford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 24, 2024

Dealership Rating
Employee Rating

Excellent service department. Todd was excellent. Very upfront about waiting times. Vehicle was done timely. More

by Skreps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 24, 2024

Dealership Rating
Employee Rating

Todd gave outstanding customer service in the service department, via info, estimates, and time updates. More

by dan.r.obrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 24, 2024

Dealership Rating
Employee Rating

It has been the fifth year since I'm doing business with them and I really enjoy it. More

by Jinchao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (856 Vehicles)

used 2023 Jeep Gladiator car, priced at $35,000
2023 Jeep Gladiator
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
used 2023 Nissan Altima car, priced at $19,250
2023 Nissan Altima
used
Brilliant Silver Metallic exterior
Automatic
Front-wheel Drive
new 2024 Mitsubishi Eclipse Cross car, priced at $25,890
2024 Mitsubishi Eclipse Cross
new
Alloy Silver Metallic exterior
Automatic
Four-wheel Drive
new 2025 Hyundai Tucson car, priced at $31,169
2025 Hyundai Tucson
new
Ecotronic Gray exterior
Automatic
All-wheel Drive
new 2025 Kia Sportage car, priced at $33,545
2025 Kia Sportage
new
Sapphire Blue exterior
Automatic
All-wheel Drive
new 2025 Hyundai Sonata car, priced at $26,594
2025 Hyundai Sonata
new
Abyss Black exterior
Automatic
Front-wheel Drive