

289 Reviews
Write a Review289 Reviews of Todd Ackley
April 18, 2025
Alex was great; very helpful and knowledgable. The sales manager, finance guy, and everyone else at the Subaru Superstore was nice and transparent. My only issue, was when we were in with the fina The sales manager, finance guy, and everyone else at the Subaru Superstore was nice and transparent. My only issue, was when we were in with the finance person, and he showed us all of the options for the various service, maintenance, tire assistance, etc. that a customer can pay for, and be added to the overall finance cost. At that point I think my wife and I should have asked if we could be alone somewhere to discuss the options before we made a decision; unfortunately we did not think of that. Sitting in front of the finance guy inhibited us from discussing the options amongst ourselves; that's on us I guess. More
Other Employees Tagged: Charles Inman, Alexander Milkman
March 31, 2025
Truly coming into Surprise Subaru was one of the best decisions we could have made. Our sale associate Mr. Milkman (yes his real last name) was so patient. He went over each concern and want we were look decisions we could have made. Our sale associate Mr. Milkman (yes his real last name) was so patient. He went over each concern and want we were looking for. Helped us decide on what was the best fit for our son. Absolutely no pressure and the level of knowledge on the cars was unmatched. The entire staff and process was so painless. One of the single best car buying experiences we have ever had. Thank you to everyone! More

Other Employees Tagged: Tina Dillon, Alexander Milkman, Jonathon Inzunza
March 23, 2025
I had a great experience at Surprise Subaru! The staff was incredibly kind, helpful, and made the entire process seamless. Dave Castillo was knowledgeable and patient answering all my questions. The staff was incredibly kind, helpful, and made the entire process seamless. Dave Castillo was knowledgeable and patient answering all my questions. I highly recommend them for a stress-free and efficient car-buying experience! More

Other Employees Tagged: Charles Inman, David Castillo, Alexander Milkman
March 19, 2025
Dave followed up with me frequently on the status of the car. He was able to work out a deal that worked out for both of us. Really appreciate his help and made the process very simple! car. He was able to work out a deal that worked out for both of us. Really appreciate his help and made the process very simple! More

Other Employees Tagged: David Castillo, Ronnie Ramirez
March 14, 2025
I found Subaru of Surprise to be professional and very easy to work with. I did not feel pressured at any point. easy to work with. I did not feel pressured at any point. More

Other Employees Tagged: Alexander Milkman, Garrett Bublik
March 11, 2025
Our experience with purchasing the vehicle was very pleasant and easy.. we didn't feel pressured and left feeling like we had negotiated a fair price. pleasant and easy.. we didn't feel pressured and left feeling like we had negotiated a fair price. More
Other Employees Tagged: Ronnie Ramirez
March 07, 2025
I came home with a safe, beautiful Forester! Noah was attentive, professional, and kind. He went above and beyond to be sure I was taken care of., answering my questions and concerns before an Noah was attentive, professional, and kind. He went above and beyond to be sure I was taken care of., answering my questions and concerns before and after the sale. The sales and finance managers were also pleasant to work with. Thank you! More
Other Employees Tagged: Jonathon Inzunza , Noah
February 16, 2025
Everyone was amazing! They went out of their way to work with me on what I needed and wanted. I was able to fill out all of my paperwork online so the process to pick up m They went out of their way to work with me on what I needed and wanted. I was able to fill out all of my paperwork online so the process to pick up my keys was easy! Jonathan, George, and Alex were a huge help! Alex did a great job quickly going over the important things on my new vehicle as I have a newborn baby and was very limited on time. He also set my first service appt for my new vehicle! Mark Mauer was a huge help getting everyone on the same page to take care of me. Highly recommend this store for vehicle purchases and I look forward to brining my car in for its first service! More

February 12, 2025
Good selection, great service and vehicle buying experience, Everyone from the Manager to the Sales person and Finance officer were great to work with. This is our second Subaru Vehicle purchase fro experience, Everyone from the Manager to the Sales person and Finance officer were great to work with. This is our second Subaru Vehicle purchase from this dealership and I will continue to buy from them in the future. More
Other Employees Tagged: Ronnie Ramirez , Tina
February 04, 2025
This staff is upfront and straight to the point. Their purpose is to sell Subaru cars but not through deception or false premise. Their purpose is to sell Subaru cars but not through deception or false premise. More

Other Employees Tagged: Alexander Milkman
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