Todd Ackley

They went above and beyond to help me buy the car, even picking me up in Tucson! The dealership experience was friendly and efficient. I would definitely buy there again! picking me up in Tucson! The dealership experience was friendly and efficient. I would definitely buy there again! More

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Great service and dealership. Thank you so much Alex and Mark. I love my car. Thank you so much Alex and Mark. I love my car. More

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Alex and Chris were great to deal with and we got the car of our dreams of our dreams More

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What an amazing experience from the first day I step foot inside surprise Subaru.I was greeted very respectfully and with a great attitude and atmosphere. The attention my wife and I were given made us feel inside surprise Subaru.I was greeted very respectfully and with a great attitude and atmosphere. The attention my wife and I were given made us feel welcomed. Alex please keep up your humble and professional character and the way you treat people for us that made a difference not once did we feel pressured. Thanks to the amazing team along with everyone involved in making us feel comfortable. Special thanks to your General Manager Mark Mauer for taking the time to come and talk to us. At the end you made a sale but gained our confidence and business.We feel welcomed to the Subaru family. What an amazing experience. Thank you Surprise Subaru team. More

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Went to a few dealers looking for a Forester and found pricing to be similar but was most impressed with the customer service aspects! Dave Castillo was always available, answered the phone, answered all pricing to be similar but was most impressed with the customer service aspects! Dave Castillo was always available, answered the phone, answered all questions and was very knowledgeable about the car we were looking for. This was all over the phone initially so we set up an appointment to go to the dealership. Every staff member encountered was exceptional. We ended up buying the vehicle and the process was quick and seamless. We were introduced to the service manager personally for service needs down the road, there were some bonuses to buying specifically at that dealership, which were very impressive, and they even had a person call us to set up an appointment to go over all the details of the vehicle. Our Forrester has so many amenities that you do need a lesson on it! Everyone exceeded our expectations in customer service levels, and would not hesitate to recommend this dealership. More

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This was my first time buying a Subaru, and the process was much less stressful than I thought it would be. Everyone at the dealership was welcoming and helpful, and I didn't feel pressured into anything. was much less stressful than I thought it would be. Everyone at the dealership was welcoming and helpful, and I didn't feel pressured into anything. I had a lot of questions, and Alex and Noah made sure to answer them or find someone who could. More

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Alex was a great person to work with while buying my new subaru Forester. The entire staff has been very helpful throughout this entire process. We would recommend this store to anyone looking to buy a new subaru Forester. The entire staff has been very helpful throughout this entire process. We would recommend this store to anyone looking to buy a new or used car. More

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I only met Alex twice, however Chris Thom helped us greatly and made this one of the most enjoyable car buying experiences we've had. He was knowledgeable, friendly and took the time to make sure we greatly and made this one of the most enjoyable car buying experiences we've had. He was knowledgeable, friendly and took the time to make sure we got the car we wanted. More

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Very professional! Would recommend to all friends, and family. Tina was great and went over everything. Would recommend to all friends, and family. Tina was great and went over everything. More

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The most pleasant experience we’ve had buying a car! We would buy here again! We would buy here again! More

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