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Toby Hochstetler

Overview Reviews (88) Inventory (161)

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Toby Hochstetler

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Toby Hochstetler

Assistant Service Manager

Coulter INFINITI

6225 E Test Drive
Mesa, AZ 85206

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4.8

88 Reviews

Overview Reviews (88) Inventory (161)

Dealership Experience

3 yrs

Industry Experience

8 yrs

4.8

88 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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88 Reviews of Toby Hochstetler

January 15, 2025

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Employee Rating

The dealership is great. Very responsive regarding questions or concerns. The service department is stellar. Very responsive regarding questions or concerns. The service department is stellar. More

by Donnajohnson74dmj

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nader Ghobrial, Matt Goudarzi, Marco Saldaña , Victoria Martinez

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Jan 25, 2025 -

Coulter INFINITI responded

Donnajohnson74dmj, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Coulter INFINITI!

January 06, 2025

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Employee Rating

Excellent service with clear explanation of repair/maintenance. Timely update on vehicle status from Tony. repair/maintenance. Timely update on vehicle status from Tony. More

by hrotchadl

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 25, 2025 -

Coulter INFINITI responded

Hrotchadl, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

January 04, 2025

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Employee Rating

Great service! Toby provides great customer service! Scheduled maintenance completed in a timely manner. Updates provided while my car was being serviced. I’m a sat Toby provides great customer service! Scheduled maintenance completed in a timely manner. Updates provided while my car was being serviced. I’m a satisfied customer. More

by DWS

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 25, 2025 -

Coulter INFINITI responded

Dws, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 30, 2024

Dealership Rating

Employee Rating

Excellent service. Outstanding service advisor Toby his help saved me a large amount of money. Outstanding service advisor Toby his help saved me a large amount of money. More

by hcannon3

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 25, 2025 -

Coulter INFINITI responded

Hello Hcannon3, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 18, 2024

Dealership Rating

Employee Rating

I love bringing my car up here to Coulter. They always get me in right away (within 48 hours) and are professional and courteous. Toby is my service tech and I would highly recommend him to an They always get me in right away (within 48 hours) and are professional and courteous. Toby is my service tech and I would highly recommend him to anyone who wants superior customer service. More

by suziselvis

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 25, 2025 -

Coulter INFINITI responded

Suziselvis, thank you for your kind review; we are happy to pass along your comments to the team here at Coulter INFINITI! If you're ever in need of more help, please let us know! HAPPY HOLIDAYS!

November 28, 2024

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Employee Rating

I trust my car Infiniti only! They are courteous and know what they are doing! They are courteous and know what they are doing! More

by Camy1008

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 25, 2025 -

Coulter INFINITI responded

Hi Camy1008, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2024

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Employee Rating

Toby and his team were very kind and communicated very well. He went above and beyond what I expected from them. To y listened to all my concerned and took care of everything! I would highly recommend thi well. He went above and beyond what I expected from them. To y listened to all my concerned and took care of everything! I would highly recommend this dealership…5 stars! More

by Racheal

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 25, 2025 -

Coulter INFINITI responded

Hi Racheal, thank you so much for your positive comments about Coulter INFINITI and Toby ! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 16, 2024

Dealership Rating

Employee Rating

they are nice , accomodating and honest. they have quick service and yhere is snack while you wait they have quick service and yhere is snack while you wait More

by alantorrenueva2

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 25, 2025 -

Coulter INFINITI responded

Alantorrenueva2, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

November 16, 2024

Dealership Rating

Employee Rating

Friendly people. Great location great service and sales departments purchased r5 vehicles from them nice waiting area Great location great service and sales departments purchased r5 vehicles from them nice waiting area More

by Frank hagan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 25, 2025 -

Coulter INFINITI responded

Hi Frank Hagan, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2024

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Employee Rating

Incredibly friendly and helpful people. The knowledge and experience is second to none I will continue to take my vehicle there for all services needed The knowledge and experience is second to none I will continue to take my vehicle there for all services needed More

by matthew.carrillo007

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Rios, Jorge Santiago, Mark Darr, Joe Grandberry, Mike Lanzarotto, Gustavo Hernandez, Sophia Said, Kalysha Lopez , Jennifer Corza

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Jan 25, 2025 -

Coulter INFINITI responded

Hi Matthew.carrillo007, thank you so much for your positive comments about Coulter INFINITI! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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