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Tina Nikolov
Tina Nikolov at Biggers Mazda

Tina Nikolov

Service Advisor

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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4.9
55 Reviews

Languages Spoken

Bulgarian Bulgarian

4.9

55 Reviews

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55 Reviews of Tina Nikolov

September 12, 2026

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Employee Rating

Though they are located way out on Randal road and are somewhat expensive, they do a good job. More

by RUSS.GRAZIANO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

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September 10, 2026

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Employee Rating

They were accomodating and straightforward during my visit. The person I dealt with was informative and kind. More

by ijp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2026

Biggers Mazda responded

Thank you for sharing your experience! We’re glad to hear our team was accommodating and straightforward throughout your visit, and that you found the assistance informative and kind. We truly appreciate your feedback and look forward to welcoming you back to Biggers Mazda!

September 09, 2026

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My experience with my service was pleasant and efficient. My service tech was polite and helpful and my service was completed in a normal timeframe. I did find $45 to patch a small leak in my tire to be exce More

by jjohns028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2026

Biggers Mazda responded

Thank you for taking the time to share your feedback. We’re glad to hear your service experience was pleasant and efficient and that our team was polite and helpful throughout your visit. We also appreciate your candid feedback regarding the cost of the tire repair. We understand your concern and value your comments as we continually work to provide a positive service experience for our customers. Thank you for choosing Biggers Mazda, and we hope to earn that fifth star on your next visit! — The Biggers Mazda Team

September 08, 2026

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Tina was very helpful. No complaints. Wait time was not too long. Next question please More

by chaserarey
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 08, 2026

Biggers Mazda responded

Thank you for your feedback! We’re glad to hear Tina was helpful and that your wait time was reasonable. We appreciate you choosing Biggers Mazda and look forward to assisting you again!

August 31, 2026

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Excellent staff, knowledgeable technicians and service advisors and I know I can trust them with my vehicle. More

by AJKROOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel, Lukas Lazauskas

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Sep 01, 2026

Biggers Mazda responded

Thank you for the fantastic 5-star review! Knowing that you trust our team with your vehicle means a great deal to us. We’re proud to have knowledgeable technicians and service advisors who work hard to provide an excellent experience every visit. Thank you for choosing Biggers—we truly appreciate your confidence in our team!

August 31, 2026

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Very friendly atmosphere and the process was simple! They are definitely a 10 out of ten! More

by ordersandjunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lukas Lazauskas

Print
Sep 01, 2026

Biggers Mazda responded

Thank you for the amazing 5-star review! We’re thrilled you enjoyed the friendly atmosphere and found the entire process simple and easy. A 10 out of 10 is an incredible compliment to our team! Thank you for choosing Biggers—we truly appreciate your support and look forward to seeing you again!

August 30, 2026

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Excellent customer service. Tech explained what was recommended and so did the person who checked us in. Not pushy; just recommendations. A hundred percent better than Napleton. More

by Bauercv318
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Print
Sep 01, 2026

Biggers Mazda responded

Thank you for the fantastic 5-star review! We’re so glad our team took the time to clearly explain the recommended services without making you feel pressured. We believe our customers should have the information they need to make the best decisions for their vehicles. It means a lot to hear that your experience exceeded your expectations. Thank you for choosing Biggers—we truly appreciate your trust and support!

August 27, 2026

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Employee Rating

Alex and Tina are great. They listen, are knowledgeable, and make sure you understand everything related to your visit. Thank you! More

by joeamedeo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Heinzl

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Aug 27, 2026

Biggers Mazda responded

Thank you for the wonderful 5-star review! We’re thrilled to hear Alex and Tina took great care of you. Taking the time to listen, answer questions, and make sure everything is clearly explained is exactly the experience we strive to provide. We’ll be sure to share your kind words with them. Thank you for choosing Biggers!

August 27, 2026

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Employee Rating

I think it offers good service, overall has good people and offers reasonable pricing on services More

by rakesh.kabale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 27, 2026

Biggers Mazda responded

Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with our team and found our service pricing reasonable. We truly appreciate your feedback and your trust in Biggers, and we look forward to taking care of you again in the future.

August 26, 2026

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Employee Rating

Wonderful experience as always! A wonderful team of service professionals. Logan and Tina are wonderful! It's always a pleasure to be helped and greeted by such a great team. Servic More

by MELANIERDOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Print
Aug 26, 2026

Biggers Mazda responded

Thank you so much, Melanie! We truly appreciate your continued trust in Biggers Mazda. It’s wonderful to hear that Logan and Tina consistently make you feel welcomed and well taken care of. Our service team takes great pride in providing a top-notch experience every time you visit. We’ll be sure to share your kind words with them. Thank you for being part of the Biggers Mazda family—we look forward to seeing you again!

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